Mickeyb8788
January 7, 2026
Location: superb
Cleanliness: great
Value for money: great savings
Service: almost perfect
Food: bland (order calamares)
Amenities: so so (solely for business travel not for leisure)
Room: spacious, clean, smelled okay, aircon and TV was working fine, mini bar ref cover was loose and cannot be closed properly. Pillows, bed cover and Bed Sheets was superb and had a good night sleep.
The room was not as advertised before booking. It clearly indicated that the business queen room offers wired internet access, however upon checking the room we did not find any. The front desk advice that all rooms does not have wired internet access and it does not work. The sole purpose of my booking was due to business purposes and the wired internet connection was the top priority. Though the wireless internet worked properly from 2am to 6am, intermittent connection is experienced after those hours. (Was using laptop 💻).
After 3 days we decided to add another night then requested to have the room cleaned. We called the front desk attention multiple times and went outside to give the cleaners time but upon our return the room was still not cleaned so we needed to call the front desk attention again twice before someone came up to clean.