Guest User
August 17, 2023
Astir of Paros is being promoted as a beach hotel but it is apparent that management has abandoned the beach! Photos on the hotel’s website show a well-groomed, albeit small, beach with nice wooden sunbeds with white mattresses but alas one finds some old style metal sunbeds (some broken) with no mattresses, dirty and covered in sand! During our week-long stay, we have seen no member of staff attending to cleaning the sunbeds, the beach or raking the sand which is full of dry or growing ****s. An old umbrella with a rusted metal pole and concrete base was lying flat on the beach throughout our stay! We raised our complaint about the facilities on the beach to the receptionist on the day we arrived and asked him to relay it to the management but unfortunately we heard nothing back. As a result, on several occasions we had to venture out of the resort to other properly organised beaches! Our junior suite was decent, freshly painted, spacious and clean. However, the furniture is aged and is in need of replacement. A clean white cover over an old sofa or armchair is not good enough I am afraid for a 5* hotel. Also water pressure and water temperature issues should be looked into. Buffet breakfast is leniently average. Restaurant menus are in the form of photocopies on loose, typed A4 sheets of paper!!! Really? In a 5* hotel? The restaurant is headed by a Mr Babis, probably the rudest person we have ever come across in the hospitality industry! Waiter Aphrodite and pool barman Demetris on the other hand were very polite and efficient! The hotel is well located and has extensive grounds. With substantial new investment, progressive management and well-trained staff it could become the real “Star of Paros”. In the meantime the Greek Tourism Organisation should have another look at the number of stars it currently deserves. Andreas A., Cyprus