Let's start with what is good about this business- * New carpets in the rooms/hallways * New furniture in reception * New beds/linen/TVs/lamps in the rooms * The location is unsurpassed- walking distance to the Women's hospital AND numerous parks, Brunswicks nightlife and shopping district * The carpark is generous * The staff are pleasant But then... what's bad? * No bins in the bathroom * Not enough power points in the rooms in convenient locations ( We all have to charge devices these days) * The pool looked lovely until you realise that in mid-Summer... it's not clean * Value is poor- I understand tennis is on in Melbourne so the motels are set at a premium... but really? Mid renovations and unfinished rooms... and they feel they can put the price up??That reflects badly on the management of this location because it's opportunistic in all the wrong ways. * Rooms are not maintained during your staff- beds were not made when we returned from our day out ... and then the ugly! * The water literally wasn't on in the morning... due to the lack of presence of hot water, we had learned to turn the taps on and let it run for a few minutes... but on the second morning here it literally stopped and no water came out for about five minutes. Thinking it was safe once the water returned, I showered, only for it to stop for about 20 seconds mid shower * Water for the shower runs hot and cold... literally mid-shower * Renovations are occurring like other reviewers have noted and there is clutter in the hallways It's not a motel that one would return to in a hurry, but if they manage to make good on their renovations and revitalise the outside areas ... it has potential to be something special.
Outstanding
117 Reviews