Guest User
October 3, 2023
Hygiene: Hygiene is really clean
Facilities: The soundproofing on the street is very noisy. It’s very noisy. Special thanks to Ctrip for assisting with the room change. But unfortunately, it’s still very noisy. There are cars coming and going.
Environment: The room is pretty good! But also because it faces the street and there is a gas station on the street, the whole room has a strong smell of car exhaust.
Service: The service was really bad. There was a black man wearing glasses on the night shift. There was no shampoo in the room. After sending it once, he found that there was no paper and he said that he would not send it. He had to go down to get it because he was the only one. When he went down, he found that there was clearly some at the front desk. Other staff then had a very bad attitude and asked me why I didn't also say that confirming that there was shampoo and paper in the room should not be a basic room inspection! Guest accommodation to help the hotel confirm whether there is paper and shampoo? It is also very inconvenient for you to take a taxi and park your car, and there is no one to help you with your luggage (the hotel is downhill with steps)! Anyway, it was a torturous stay overall. Ctrip is very responsible and the hotel service is 0
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