Guest User
January 20, 2024
I received a remodeled room, but it smelled like paint, and construction began on another room at 8 a.m., so I could never stay in the room. And it's cold. It was nice to be able to use the microwave. I drank hot chocolate every day on the 0th floor. The water purifier on the 0th floor is also good. You can use the washing machine on the first floor for 5 euros and the dryer for 4 euros, so it's great for doing laundry in between trips. However, the washing machine is too small to fit a few clothes. On the last morning, I asked the reception staff if it was possible for 2 adults and 1 child in the deluxe room because there were no 3 people in the morning. They said it was possible, so I paid through the public website, but when I entered the accommodation at 10 pm, another staff member said that the room was only for 2 people, so 1 person could not stay. I was completely taken aback when they said it was impossible. Where are you going in the middle of the night? In the end, I had to pay an additional fee of 200,000 won to stay in a triple room, which was not available in the morning. The price for a 3-person room was also the previous day. It was an increase of 200,000 won compared to the previous day. I couldn't understand it, but it was late at night so I had no choice. It seems that information is not shared among employees. If the three of us had said no from the beginning, we would have moved to another hotel. Aside from the good location, it is not a good hotel for the price.
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