This trip was full of twists and turns.
First, we noticed that the price for the same room type dropped two days before check-in, so we canceled and rebooked.
On the day of arrival, we waited about 15 minutes at the front desk to check in. There weren't many guests, but the process was incredibly slow.
When it was finally our turn, they told us the only available room was on the first floor and might have noise from renovations. We accepted it at the time.
Upon entering the room, we realized something was wrong. The window wouldn't open, and there was a strong renovation smell. But we were in a hurry to go out for dinner, so we didn't deal with it then.
When we returned at 10 PM, the smell was unbearable. So I decisively went to the front desk and requested a room change. The staff member reported it to the manager, who agreed to let us switch. We moved to the seventh floor, and sure enough, there was no smell at all.
After a night's sleep, there were more issues in the morning. Our room door was opened twice, thankfully we had the security latch on. I spoke to the staff again, and they explained that we hadn't put a 'do not disturb' sign on the door. I was flabbergasted; isn't it standard practice not to enter a room before checkout? I couldn't be bothered to argue with her further.
Finally, at checkout, because we had changed rooms, they almost thought we hadn't paid, and we had to wait for quite a while again.
Aside from all this, the room facilities were decent, and the location was pretty good. You could walk to the Arc de Triomphe, and there's a delicious Asian restaurant nearby, right next to Carrefour.
Original TextTranslation provided by AI
