Guest User
February 20, 2024
Betgham “ the receptionist” is RACIST and rude!!!! We checked in with Francisca “the lady receptionist “ she was so nice and respectful. However, when we checked out Betgham and the other guy try to charge us for FREE WATER!!!! and they tried to manipulate us in paying for free water! When we came back to take our luggages we went to the gym (where nobody was there as it was empty and the lights are dimmed) he came all the way to the gym to be rude and disrespectful saying the we can’t pray here cause there might be guest come to the gym!!! Note that the gym is empty! I tried to explain that he need to respect and be quiet while my friend is praying but he said we are not guests anymore and we need to get out now, as he tried to cut my friend pray!!! I am so disgusted by betgham and the way he was so rude and disrespectful!!!!! Also, he did not allow us to use the toilet in the lobby even though we are guests!!!!!