Pangkalan Batu Hotels & Accommodations

We stayed at The Empire overnight in transit to Australia. The buildings alone are incredibly impressive as are the grounds, facilities ( restaurants, cinema, 24 hour cafe) and the amazing pool. The staff are super friendly, efficient and keen to help in any way. Our room was spacious with a great ocean view and the bed was wonderful. We used bikes to explore the property, visited the in house cinema and spent a lazy afternoon by the pool using the kayaks and SUP boards. The grounds are streaming with bird life. We saw sea eagles, kingfishers, parrots and more. We ate in the Pantai restaurant which offered good food at reasonable prices. The downside for us was the buffet breakfast which had a wide selection of food but some of the offerings such as roti, dim sum and curries were already cold and unappetising by 8.00am. Breakfast and airport transit are not included in the room rate so these extras add up making this an expensive option. There are many private beaches on the property but we were told swimming is at your own risk due to the small risk of crocodiles. Overall it was a real experience to stay here!

Badi'ah Hotel is nothing short of superb! Large, spacious rooms with elegant/warm lighting and tasteful decor and artwork. Rooms were equipped with functional furniture such as a wall desk with a chair, 2 arm chairs, a folding luggage storage rack as well as a large cabinet for luggage storage and clothing. The room also came with an electronic safe, electric kettle, mini fridge, coffee/tea making supplies (Nescafé and milk powder packets, sugar, Lipton tea), 2 glasses, 2 coffee mugs with little stir sticks and bathroom amenities such as bar soap, shampoo, body gel, 2 dental kits and a disposable bag. 2 bottles of water were also provided and were replenished each morning. The bathroom was large and clean with a large western toilet. Shower was enclosed, however, water still floods all over the bathroom floor when showering. On this point, the bathrooms could be improved. The bed was extremely comfortable, but unusually short in length. I am only 5'5” but my feet were hitting the edge of the bed. For anyone taller than 5'5”, I fear your feet may be hanging off the bed? Perhaps this was just the size of the double bed in my room, but I found this peculiar. The room also came with a flatscreen TV, with 9 channels to choose from. Limited, but fine for a few nights. Channel selections included BBC news, Discovery and also a Cinemax movie channel (all in English). There were a couple of other English channels also, but I didn't tune in to these. Channels/TV service cut in and out periodically - loss of service - unsure why, but it was manageable. Wifi signal was exceptionally strong, with a router on each floor and different floor networks to choose from. Very happy! Air conditioning in the room and ventilation both were excellent. Housekeeping was excellent and efficient! They started at a reasonable time and finished very quickly, never missing a beat and generous with replenishing used supplies and toiletries. Rooms were also very clean! There was an electronic pad inside to indicate whether you wanted your room cleaned or to be left be, which I thought was excellent design. Reception and kitchen staff were all amazing! Professional, friendly and welcoming of guests! Always opening the door for incoming and departing guests and happy to service any request with a smile! Staff were superb! My one complaint (other than the flooding shower) would be ants in the room. Unfortunately, this is in most tropical climates, and difficult to control, I understand. They are harmless, but, for sure, an annoyance. The hotel offered free airport pick-up and drop-off which was superb value and very much appreciated! The staff even waited for me despite my flight being delayed over an hour (sorry!). Location of the hotel is perfect! You can walk to all of the major tourist sights, and there are 2 major supermarkets close by, one in the complex just behind the hotel, which was very convenient (it's called First Emporium Supermarket). The included breakfast b

Great location with many shopping and eating places within walking distance. Decent selection of local food at the buffet breakfast. Rooms were spacious and clean. Our family of 5 was fortunate to have a complimentary upgrade of one of our rooms to a suite in order to have interconnecting rooms. However, condition of the rooms were quite aged and the aircon temperature cannot be adjusted which made it very cold most of the time. In-room Wi-Fi definitely needs improvement as you have to pull a chair and sit near the room door for a decent signal strength. Overall still a reasonable place to stay.

Location is great. Walking distance to Royal Regalia. Good place to go back and refreshed after a trip around the town. Recommended. Breakfast was ok. Too bad didnt had the chance to try the Indian restaurant there.

The free transport option offered on arrival at the airport was a very appealing aspect at this hotel and it was seamless when arriving late at night. The city’s roads were deserted so the journey didn’t take long and the welcome from the reception was superb, feeling so friendly and more like arriving into someone’s home than a hotel. It may feel a little tucked away and at times more of a business office location, but it was the ideal spot for a short break in the city and all the main sights are easily walkable. There’s two buildings for the accommodation and mine was on the second floor in the alternative building. There is a decent lift as well as stairs available to use and the room itself was a good enough size. It was a little basic and functional, but with the prices charged I can’t complain. Be sure to close the blind in the shower at night else the glass door allows the morning sun throughout the whole room, but the air-conditioning worked well, there’s plugs by the side of the bed and a decent enough desk for doing any work. The TV was small and there isn’t a huge amount of storage but everywhere at least seemed very clean. Noise from outside was minimal, given the hotel is tucked away in it’s own carpark, although it was possible to hear water running throughout the building from other rooms throughout the night. Breakfast continued the friendly ‘home run’ affair and was quite nice. There’s a decent number of hot dishes on the buffet and the live omelette station is a good touch. Again all the staff are super welcoming and can’t do enough to help. There’s a mix of tables with many suitable for large groups as well. I can’t comment on their evening offering since it was closed for a private function. If you’re looking for the height of luxury and modernness you’ll be disappointed, but for a clean comfortable room, in a great location with welcoming atmosphere, certainly consider it - I will be again and it’s brilliant value.

The staff at the front desk were average. The room arranged for us was directly next to the road. It was more than 11 pm. There was always the sound of a motorcycle. It was noisy and the location was convenient. The shopping mall and the water village were nearby. Breakfast was due to our epidemic situation. During the period, no breakfast in the hotel, no comment

it has been almost 2 years MCO and now I have an opportunity to visit my Husband in Brunei. Thinking about self-isolation going to be the worst time of my life which I will be alone for at least 7-14 days in the hotel room. So I was prepared for some activities including office work...oh dear lucky that I can work from everywhere. The room is very spacious and clean. I can choose my sitting for work, reading a book or having a meal. The cozy atmosphere at the living area is so relaxing. I can see the views of the city from the window. Talking about the meal is superb! I have no complaint at all except my weight haha... Moreover the hospitality provided by the staffs were great! I really MISS the moments. I highly recommended this Hotel is the best place to stay whenever you visit Brunei. -siti-

The hotel is in a good location, 10 minutes walk to JELUDONG Park and 20 minutes to the beach and fish market. Supporting swimming pool. Drive to the airport for 20 minutes. The hotel offers a free airport shuttle service.

Went for a staycation over Eid celebration, the rooms and hospitality we received was excellent. The staff was very helpful and accommodating, facilities such as the gym and the swimming pool worth checking out as it has an amazing view of Tutong River ( recommended to look during the early morning) as well when the sun set. So you have the best of both time from here. In terms of finding food, the building is strategically located in the middle of food haven, you could just use Google Map ＞ Restaurants to check. Apart from that, you can also order room service. The Laksa and Fish & Chips was so good! Either way there is a supermarket on the Ground Level which can be access from the ground lobby if you want to grab some snacks or other amenities. I don't have much to say about the rooms as it was well maintained and clean. The wifi has good coverage too. Overall, we were happy with the services hopefully, we will have another chance to stay there again. Thank you Lanes Hotel!

The person from Higher Hotel assigned to meet me at the airport didn't show up so I had to ask a (p/u-s/o) working at the airport to make call (my phone was unusable) to the hotel. The pick up was for 01:00 but was delay until 02:00 Other than this episode the rest of the stay was quite positive. Higher Hotel is a good location for people who have a limited time to visit Brunei's capital, Bandar Seri Begawan. Higher Hotel has a group of professional personnel ( beside the airport p/u person), friendly, helpful and courteous. The lobby is bright and airy with adequate sofas for guest waiting for cabs or transportation. The room and the bathroom, in my opinion, is better than most three stars hotel.There is a fair sized shopping mall across the street (to the right) from the hotel. Jame's Hassanil Bolkiah Mosques is only a 15 mins easy pace walk. The hotel can arrange a sightseeing trip for the four must see (my take if you have only one free day to take in the city): Istana Nurul Iman, Omar Ali Saifuddien Mosque, Kampong Ayer - Venice of East, and Jame's Hassanil Bolkiah Mosque. Jame's Hassanil Bolkiah Mosqueis only 15 mins walk from the Higher Hotel. Walk out from the hotel's front door, turn right and walk on that direction of the highway. To check your bearing, you may want to walk down to the roadside bus stop (just outside the hotel) and look to the right where you will see a pedestrian crossover above the highway. You can walk through the shopping mall (across the from the hotel) to get to the crossover. Go over the crossover and walk alongside the highway (nice walking path with green grass between the highway). Make a left turn when arrive at a four way signal lights. Turn left and look up. The golden domes of the mosque is 5 minutes away.