Marriott's Aruba Surf Club

Excellent time at the Surf Club! Had an amazing room in the Lighthouse tower looking out at the Ocean. From the time we arrived to the time we left, the staff throughout the entire place was great! Great location and close to many awesome places. Everything from ATV’s to Snorkeling was fantastic. Can’t wait to come back!

My trip to the Marriotts Aruba Surf Club to celebrate our anniversary didn't start out the way we planned. The room I reserved from their website looked nothing like the room I was assigned. You had to lean over the balcony to see the ocean, the bed was not a queen, the room had a 1980's decor, unlike the website photos. I called the front desk thinking there had to be a mistake. I was informed "you could see the ocean if you were on a higher floor". With that said, we had to bring our luggage to another building in the hot sun after long day of traveling only to be given the same type of room (old looking, no queen bed) with a partial ocean view. Since we were only staying for a few days and we didn't want to waste any more time, we decided to make the best of this situation. On the bright side, the grounds were well maintained, no complaints about the beach and pool, and the staff was very friendly and accommodating. There was a good selection of places to dine (there are 3 Marriott hotels together) and the food was enjoyable and reasonably priced. We had the opportunity to have a meal at the Sunset Grille located at the Hilton Hotel 5 minutes from the Marriott. The meal and the service was excellent and atmosphere was wonderful. We didn't have time to check out the rest of the Hilton, but from what we were able to see. the place is first class and worth looking into. The area around the hotel was like a mini–Times Square in New York. Another issue we experienced during our stay was terrible sewer type odor. In fairness to Marriott, we were informed that there would be ongoing construction and I don't if the two are related, but my threshold for tolerating bad smells was put to the test one day while walking from the beach to the restroom. The odor was also noticeable on occasion walking past the pool towards the beach. I made effort to communicate some of our concerns when we arrived home, most importantly that we didn't receive the accommodations we paid for. I received a reply with a case number with the promise my concerns would be looked into within 5 days. After 2 weeks and no response, I attempted again to make contact and received a reply from Nicole V. stating Marriotts Case Resolution Team will follow-up. This was November 4th. I'm surprised Marriott's customer service team couldn't take the time to respond Bonvoy Gold Elite member who has been loyal customer for many years. i

Aruba Surf Club is our favorite and best place. Associates treat us like family and are so friendly. Also, we always feel safe. The Management team is excellent- Joop, Jasmin and Ryan. Housekeeping Supervisor, Hilda. Security- Mario, Mavis, Cedric, Arleen, Novlet, Erik. Grounds- Leonardo. Engineering - Mori, Berto. Bellmen - Joseph, Shaun, Anthony, Eric, Vickson, Erikson. Exercise Room - Jesette.

The resort is great, but the room we had really was subpar. Shower leaked all over the bathroom floor and we notified the front desk the first day and the maintenance person that came up was nice and said they would call when they came back. Now on our last day, came up to the room and two maintenance workers were in our bathroom. Basically locked us out of our own room on our last night for over 5 hours. Ended up ruining our last night here, can’t take a shower to get ready for dinner to make our reservations. Now the manager is saying my wife is liar….. I would not recommend coming here…. Photo is my wife n myself waiting in the hallway for over 5 maintenance personnel in our bathroom with our floats!

Huge 2 bedroom Villa with full kitchen. We enjoyed the room, clean and spacious. Staff is helpful and attentive Check in desk was quick and easy and check out was too. quick cab ride from the airport Loved it You can join in the fun or find a quiet spot to relax it has everything Quality, service , cleanliness, surrounded by good people, alot of couples and some families, but not alot of screaming kids like a disney trip it is all spotless and well kept busy but roomy never felt crammed in HIghly reccomended Poolside andor beach service was very attentive Every day happy hour 2 for 1 drinks no they had everything that we needed

Aruba is a beautiful Island with amazing beaches, food and scenery. I would say the Marriott Surf Club is a very nice hotel but lacks on the Beautiful beach piece of what Aruba is supposed to be about. The water isn’t clear and the sandy floor you would expect only last for a few feet before it turns to mud and muck. Make sure you are floating in the water because standing feels more like bottom of a lake. Hotel rooms are great, amenities are good and service was also great.

Interested to know if and where construction is taking place at the resort. We will be there the first part of May 2026.

As far as the service it is top-of-the-line. I will specifically mention. Liza B an employee at the Marriott was very helpful in booking my Hut . She walked me through the process and did a follow up with me and my family. She made sure that we were able to obtain our room in a timely manner and that our request were fulfilled. I would consider her to be a star employee. Most of the other staff was beyond excellent. The only issue with the resort is it is congested on the beach.

Wonderful stay at the Surf club. We stayed at the Compass tower and our unit was clean and had everything we needed for a comfortable stay. Staff were all,very friendly and there are many property was well maintained. They offer many fun poolside activities. We stayed at the resort beach several days as it was very comfortable and there are many people were very friendly. Highly recommend this resort for couples, families and groups .