fave+ hotel Palembang

fave+ hotel Palembang Reviews

fave+ hotel Palembang

Jl. Jend. Basuki Rachmat No.1681, RT.15/RW.06, Pahlawan, Kec. Kemuning, Palembang, South Sumatra, 30128, IndonesiaSee Hotel Details
fave+ hotel Palembang
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Reviews from Real Guests

8.5/10
Very good
225 reviews
Verified reviews
Location8.8
Amenities8.3
Service8.5
Cleanliness8.5
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All reviews(225)
Positive reviews(216)
Reviews with photos/video(78)
Clean and tidy(15)
Great service(12)
Awesome stay(11)
Located in the city centre(5)
Negative reviews(9)
Guest User
Superior Room
Date of stay: Dec 2025
Couple
2 reviews
6.0/10
Posted on Jan 12, 2026
Please increase the cleanliness of the room, some area already look dirty. Check in time to be increase There should be option for deposit with Credit Card Breakfast was good Staffs number need to be reviewed as it took quite long to deliver our request We also brought a car and registered that on the receptionist but seems the system is not working properly then we kept paying
Carpe Place
Superior Room
Date of stay: Jan 2025
Couple
1 reviews
9.0/10
Great
Posted on Feb 13, 2025
Strength : reasonable price, delicious breakfast, room service also great, kindness, near from downtown or airport Weakness : can be noisy because of other guests and music, a little messy(but bearable)
Response from Property: Dear Carpe Place Appreciation to you for your review to Fave Hotel Palembang. Fave Hotel Palembang is the Best Hotel in Palembang City, We Have 163 Comfortable and Clean Rooms, Equipped with sufficient facilities, For breakfast we have Lime Restaurant with delicious and varied food in each menu, Guest satisfaction is our priority, by providing the best service and professional staff in their fields. We await your return to Fave Hotel Palembang. Best Regard Ruslan Efendi Front Office Manager
Guest User
Superior Room
Date of stay: Nov 2024
Other
1 reviews
10/10
Outstanding
Posted on Dec 7, 2024
good view
Guest User
Superior Room
Date of stay: Mar 2025
Business traveller
30 reviews
10/10
Outstanding
Posted on Apr 26, 2025
Lokasi yg strategis... recommended banget
Response from Property: Dear Value Guest Appreciation to you for your review to Fave Hotel Palembang. Glad to hear that you are satisfied during your stay at Fave Hotel Palembang, by getting a clean room and satisfied with the service provided by our staff, and also satisfied with the facilities available in our hotel such as wifi. Fave Hotel Palembang is the Best Hotel in Palembang City, We Have 163 comfortable and clean rooms, Equipped with sufficient facilities, For breakfast we have Lime Restaurant with delicious and varied food in each menu, Guest satisfaction is our priority, by providing the best service and professional staff in their fields. We look forward to welcoming you back to Fave Hotel Palembang. Best Regard Gian Fawaz Front Office Leader
Guest User
Superior Room
Date of stay: Dec 2024
Solo traveller
3 reviews
8.5/10
Very good
Posted on Mar 23, 2025
Clean and good hotel but the food is quite tasteless.
Response from Property: Dear Value GuestAppreciation to you for your review to Fave Hotel Palembang.Glad to hear that you are satisfied during your stay at Fave Hotel Palembang by getting a clean and comfortable room and happy with the location of our hotel.Fave Hotel Palembang is the Best Hotel in Palembang City, We Have 163 comfortable and clean rooms, Equipped with sufficient facilities, For breakfast we have Lime Restaurant with delicious and varied food in each menu, Guest satisfaction is our priority, by providing the best service and professional staff in their fields.We look forward to welcoming you back to Fave Hotel Palembang.Best RegardsRuslan EfendiFront Office Manager
Guest User
Superior Room
Date of stay: Jan 2025
Business traveller
3 reviews
8.5/10
Very good
Posted on Feb 13, 2025
No space for pray, and no foucet for wudhu.
Response from Property: Dear Casgiyanto Appreciation to you for your review to Fave Hotel Palembang. Fave Hotel Palembang is the Best Hotel in Palembang City, We Have 163 Comfortable and Clean Rooms, Equipped with sufficient facilities, For breakfast we have Lime Restaurant with delicious and varied food in each menu, Guest satisfaction is our priority, by providing the best service and professional staff in their fields. We await your return to Fave Hotel Palembang. Best Regard Ruslan Efendi Front Office Manager
Guest User
Superior Room
Date of stay: Nov 2025
Solo traveller
1 reviews
4.5/10
Posted on Dec 12, 2025
Not satisfied
Response from Property: Dear Valuable Guest Apresiasi Kepada anda atas ulasan ke Fave+ Hotel Palembang.kami sedih mendengar Bapak / Ibu tidak mendapatkan kepuasan dalam menginap di hotel fave+ palembang. Mohon dibantu berikan penjelasan secara spesifik mengenai kendala yang Bapak / Ibu rasakan di hotel fave+ palembangFave+ Hotel Palembang merupakan Hotel Terbaik di Kota Palembang, Kami Memiliki 163 Kamar yang nyaman dan bersih, Dilengkapi dengan fasilitas yang cukup, Untuk sarapan kami memiliki Lime Restaurant dengan makanan yang enak dan bervariasi di setiap menunya, Kepuasan tamu adalah prioritas kami, dengan memberikan pelayanan terbaik dan staff yang profesional dalam bidangnya.Kami menunggu kedatangan anda kembali di Fave+ Hotel Palembang.Best RegardGian FawazFront Office Leader
Anonymous User
Superior Room
Date of stay: May 2024
Family
4 reviews
8.0/10
Very good
Posted on Jul 9, 2024
Location strategic. Room is on smaller side and they don't provide babycrib. Cleanliness needs to be improved. But their breakfast was superb. Pool and kid playground also small. The highlight was only the breakfast
Response from Property: Thank you for taking the time to share your feedback about your stay at Favehotel Palembang. We appreciate your positive comments about our strategic location and superb breakfast. We are delighted to hear that our breakfast was the highlight of your stay.We apologize for the inconvenience you experienced regarding the room size, the lack of a baby crib, and the cleanliness issues. Your comments are valuable to us, and we will address these areas to ensure improvements are made. Additionally, we will review our pool and playground facilities to better accommodate our guests.We hope to have the opportunity to welcome you back and provide you with an even better experience in the future.Warm regards,Management of Favehotel Palembang
GREOXD
Superior Room
Date of stay: Oct 2025
Booked for others
4 reviews
10/10
Outstanding
Posted on Nov 27, 2025
good mantep
Response from Property: Dear GREOXDApresiasi Kepada anda atas ulasan ke Fave+ Hotel Palembang.Senang mendengar merasa puas selama menginap di hotel Fave+ Palembang dengan mendapatkan kamar yang nyaman dan juga puas dengan lokasi hotel kami yang berada di tengah kota sehingga memudahkan akses bagi para tamu kami.Fave+ Hotel Palembang merupakan Hotel Terbaik di Kota Palembang, Kami Memiliki 163 Kamar yang nyaman dan bersih, Dilengkapi dengan fasilitas yang cukup, Untuk sarapan kami memiliki Lime Restaurant dengan makanan yang enak dan bervariasi di setiap menunya, Kepuasan tamu adalah prioritas kami, dengan memberikan pelayanan terbaik dan staff yang profesional dalam bidangnya.Kami menunggu kedatangan anda kembali di Fave+ Hotel Palembang.Best RegardGian Fawaz
Mercy joeron
Superior Room
Date of stay: Aug 2025
Solo traveller
1 reviews
8.0/10
Very good
Posted on Oct 22, 2025
good and comfy
Response from Property: Dear Mercy joeron Apresiasi Kepada anda atas ulasan ke Fave Hotel Palembang.Senang mendengar merasa puas selama menginap di hotel Fave Palembang dengan mendapatkan kamar yang nyaman dan juga puas dengan lokasi hotel kami yang berada di tengah kota sehingga memudahkan akses bagi para tamu kami.Fave Hotel Palembang merupakan Hotel Terbaik di Kota Palembang, Kami Memiliki 163 Kamar yang nyaman dan bersih, Dilengkapi dengan fasilitas yang cukup, Untuk sarapan kami memiliki Lime Restaurant dengan makanan yang enak dan bervariasi di setiap menunya, Kepuasan tamu adalah prioritas kami, dengan memberikan pelayanan terbaik dan staff yang profesional dalam bidangnya.Kami menunggu kedatangan anda kembali di Fave Hotel Palembang.Best RegardGian Fawaz
marineforever
Superior Room
Date of stay: May 2025
Solo traveller
8 reviews
8.5/10
Very good
Posted on Jun 22, 2025
Good family hotel
Response from Property: Dear Lidia M. T.,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,favehotel Palembang
Guest User
Superior Room
Date of stay: Jul 2024
Family
1 reviews
6.0/10
Posted on Sep 20, 2024
Customer service in front liner especially… no..no..no..
Response from Property: Dear Putu, Thank you for bringing this to our attention. We do apologize for the inconvenience that you exeperienced with our front liner service. Your feedback is important and we will adress this issue with the team to ensure it doesn't happen again in the future. We appreciate your undestanding and hope to serve you better in the future.Regards,Hotel Manager
Muthiara
Superior Room
Date of stay: Mar 2024
Solo traveller
25 reviews
8.0/10
Very good
Posted on Apr 27, 2024
Clean, strategic location, but very limited parking lot. Staffs are kind
Response from Property: Dear Thank you for staying at favehotel Palembang and sharing your pleasant experience with us. We are very happy to hear that you have a good impression of the services we provide. See you again at favehotel Palembang. Greetings Nando Revaldo Asst. Front Office Manager | favehotel Palembang
Guest User
Superior Room
Date of stay: Nov 2025
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Dec 16, 2025
Baguss
Response from Property: Dear Valuable Guest Terima kasih atas ulasan dan penilaian yang sangat baik untuk Fave+ Hotel Palembang. Kami senang mengetahui bahwa Anda merasa nyaman dengan kamar kami serta puas dengan pelayanan staf yang ramah.Ulasan positif Anda menjadi motivasi bagi seluruh tim kami untuk terus menjaga dan meningkatkan kualitas pelayanan demi kenyamanan tamu. Kami berharap pengalaman menginap Anda berkesan.Kami menantikan kedatangan Anda kembali di Fave+ Hotel Palembang.Best RegardGian Fawaz
rsavalas
Superior Room
Date of stay: Oct 2023
Business traveller
10 reviews
8.0/10
Very good
Posted on Jan 15, 2024
Stay here almosy every month. Location is near to my business suites.
Response from Property: Dear Mr. RonaldWarmest greeting from favehotel Palembang!Thank you for visiting favehotel Palembang as your preferred accommodation and taking the time to write a review. Glad to read your positive feedback and can't wait to welcome you back at favehotel Palembang.Please ask if you need assistance for your next stay! We are more than happy to help you.Yours sincerely,Nando revaldoAsst. Front Office Manager | favehotel Palembang