Comfort Inn & Suites Pacific - Auburn

I booked the upgraded king suite because it was going to be a 4 day stay so I wanted to ensure we were comfortable and could save money on food and cook. I even called to make sure and ask if the room I had booked would come with a kitchen and the lady said “if it’s a junior just a fridge and microwave an executive would come with it” trip ig stops at upgraded suites and doesn’t offer the other rooms on here AT ALL. So to make sure I asked if the upgrade king suite was an executive suite she said yes. Get to the hotel and walk into the room… no kitchen just a fridge and microwave. Not the front desk ladies fault at allll but since it was third party she could adjust the reservation. I either had to pay out of pocket for a new reservation or just stick with my room. It was too much of a hassle and I just wanted to have a good time so I stuck with the room. Because this lady lied on the phone mind you she sounded irritated that she had to do her job, the amenities were not up to my standards. Other then that it was a pretty nice room I struggled to get my Roku stick in the tv though little amount of space. Didn’t try the breakfast but to don’t like theres not much near by to do.

Breakfast is wonderful. The staff is wonderful. It's clean the maids are working all day hard keeping this place clean. The front desk staff is wonderful. If you need to stay for the night or the week or the month this is a comfortable place to do it. It can definitely be a home away from home. And if you have animals it's probably the best place that you can choose. These people know hospitality and they do it right.

Everything was good, only issue was the tub wasn’t draining while showering and in the morning there was no hot water.

They have a wonderful continental breakfast. The hotel is in a very safe area and it has anything that you could possibly need in a stay over.

Room was spotless. Quiet on the back side of the hotel, farther away from the highway. Friendly staff. Great breakfast. Dio was very helpful as others have also mentioned in their reviews. Appreciated the water/goodies at checkin. Nice renovation. Comfey bed. Will return.

Very much enjoyed my 4 night stay. The lobby and room were clean, and the front desk employees were very welcoming.

The staff was great very friendly and great customer service. I was a little taken off by when you walk in it does smell like cigarettes, but the staff I see tries to help with that smell. The walls are very thin, the room next to us came back in the early morning and you could hear ever interaction they were having.

Everything was great! Friendly staff, soft beds, great breakfast, clean rooms. The reason for the 4 star which I almost gave it a 3 star was the smell of disinfectant was so strong it was making me and our daughter sick. Things were clean but they really need to tone down the smell of the disinfectants.

I just wish they changed the white lights to warm ones. No one wants to feel like they are in a hospital.