My stay, of 6 nights, didn't get off to the best of starts when I needed to spend the first hour or so of my stay having to establish that I had in fact already paid my bill. That is not to denigrate the staff of the hotel, as throughout my stay they were actually very cheerful and helpful, spoke English very well, and special mention to the lady on reception who accommodated my request to be moved to a different room, and the couple of people who ran the breakfast buffet, which I thought was pretty decent.
Sadly, despite being branded a boutique hotel, this hotel is very far from that. It really is rather tired. The rooms are shrouded in dark furniture and furnishings, gloomy in decor. The shower in the bathroom was mouldy around the edges, one of the two shower doors was falling off, which must have been obvious to anyone cleaning the room. There's no excuse for it simply being left like that. There was one bin, in the bathroom, tiny and rusty. There was a small coffee machine, with the necessary ingredients to make a coffee, but actually using the dirty thing was not something you'd seriously contemplate doing. in short, basic maintenance and attention to detail is lacking here.
The location of the hotel on one of the city's main squares has obvious benefits and the rooms overlooking the square have great views. If you are allocated such a room though, don't expect to get much sleep if you're staying on a Friday or Saturday night.
