luan1990
December 21, 2024
I stayed four nights at the Bravia, which allegedly is the best of the hotel options in the center of the city. They rate themselves as a four-star establishment, which they might be if everything worked smoothly. My stay was divided into two, first two nights and then one outside the city, after which I returned for another two nights. The problems I encountered were very different each time. At the airport, the hotel driver was waiting outside the terminal, and I was swiftly transported to the hotel. The drive took 2 minutes, it would even be walkable if you are travelling light. The shuttle is complimentary. The first time, the receptionist was friendly, spoke English and swiftly cheked me in. Several requests made by my travel agent to have a room that does not face the swimming pool (those can be noisy) were ignored, but fortunately the receptionist was able to change my room and give me one that suited my preferences. The second check-in, at 5 pm, took 15 minutes for whatever reason. Reception was not busy. The first room, 318, was of average size for a four-star hotel. There was a large and comfortable bed with sockets by the bed for charging your devices, a sitting area with two chairs, a desk with a universal socket, a minibar and a safe. One 0.5 L water bottle was provided and replenished daily. For wifi, you get a code that is valid on three devices. While wifi was easy to use, free and unlimited, it kept falling off the grid for some ten minutes every time there was a power cut, and there were many of those. They did not last long, seconds mostly, never up to a minute, but each time the wifi network went down. The room felt clean and was in decent condition but did show a little wear and tear at places. The second room, 315, was larger but similarly equipped. However, this time wifi was very spotty. There were no power cuts at all, however, wifi repeatedly did not work for extended periods of time. The safe was unusable due to low battery. The first bathroom came with a leaking toilet (the toilet has a separate tap so I just turned the tap off for a quiet sleep) and a bathtub (with no plug; I'm glad I always bring my own just in case) and handheld shower with good water pressure and ample hot water. Amenities included single-use shampoo, shower gel and soap. It's nice to have single-use items as I don't find the wall-mounted containers – that so many hotels nowadays use in order to save money – hygienic. More counter space in the bathroom would be nice. In the second bathroom, the toilet did not leak, a plug was included and counter space was ample, but the shower was a joke. Water pressure kept changing all the time, as did the temperature, which was mostly lukewarm at best. Taking a shower was almost impossbile. Fortunately I had a bathtub that I could fill up and take a bath instead of showering. The hotel has a very strict policy of no outside food and drinks, and they do check – there is an airport-like security control