Hotel Sonia Otaru Reviews

Response from Property: Thank you very much for choosing Hotel Sonia Otaru from among the many accommodation facilities available. We would also like to thank you for taking the time out of your busy schedule to provide us with your feedback. All of our staff are very happy to receive your kind words. We will continue to strive to improve our services without being complacent with the words of our customers. All of our staff are looking forward to your next visit. Hotel Sonia Otaru

Response from Property: Thank you so much for your recent stay, and having left the review. We are glad to hear that you have been overall satisfied with our services and facilities. If you have chance to visit Otaru next time, please use Hotel Sonia Otaru again. Hotel Sonia Otaru Reception

Response from Property: Thank you so much for your recent stay, and having left the review. We sincerely apologize for the lack of cleanliness in your room. Our cleanig crews work hard to pay close attention to each rooom and ensure their pristine conditions for our guests. However, in this case, we are aware we failed to provide comfortable conditons for you and therefore caused you a great inconvience and discomfort. Although we can't change what already happend, we can assure you this case will be closely examined to improve our services and operations. We are truly sorry. Again, thank you so much for your feedback. It will be used to improve our hotel's operations. Hotel Sonia Otaru Reception

Response from Property: Thank you very much for your recent stay, and having left the review at Hotel Sonia Otaru. We are happy to hear that you enjoyed having fun in your room and breakfast at our resutaurant. If you have chance to visit Otaru again, Please use Hotel Sonia Otaru. We are looking forward very much to seeing you next time. Hotel Sonia Otaru Reception

Response from Property: Thank you very much for staying at Hotel Sonia Otaru. We would also like to thank you for taking the time out of your busy schedule to share your feedback about our hotel. We are very happy to hear that you enjoyed the view of Otaru Canal. However, we apologize for the inconvenience caused due to the lack of cleaning in your room. The hotel consists of three buildings: the north building, the south building and the new main building. Please consider this the next time you use our service. We look forward to seeing you again. Hotel Sonia Otaru front desk

Response from Property: Thank you very much for staying at Hotel Sonia Otaru. We would also like to thank you for taking the time out of your busy schedule to provide us with your feedback. We are very happy to receive your compliments towards our staff. We will continue to strive to improve our services without being satisfied with the words of praise from our customers. We look forward to welcoming you back again soon. Hotel Sonia Otaru front desk

Response from Property: Thank you very much for staying at Hotel Sonia Otaru. We would also like to thank you for taking the time out of your busy schedule to share your feedback about our hotel. All of our staff are very happy to receive your kind words. We will continue to strive to improve our services without being complacent with the words of our customers. We look forward to seeing you again. Hotel Sonia Otaru front desk

Response from Property: Thank you very much for choosing Hotel Sonia Otaru. We would also like to thank you again for taking the time out of your busy schedule to send us your feedback.We hope you had a pleasant stay with us. We are very pleased to hear your compliments about our staff.Thank you very much for your valuable feedback about our hotel room. We will use your comments as a reference to make our hotel more comfortable for our guests.We look forward to welcoming you back to our hotel again.Hotel Sonia Otaru

Response from Property: Thank you very much for using Hotel Sonia Otaru. We apologize for any inconvenience caused regarding the pillows. We will use this as a reference when aiming to improve our customer service in the future. Thank you very much for your valuable feedback. We look forward to the day when we can see you again. Hotel Sonia Otaru front desk

Response from Property: Thank you very much for choosing Hotel Sonia Otaru from among the many accommodation facilities available. We would also like to thank you for taking the time out of your busy schedule to provide us with your feedback.We are very happy to hear that you enjoyed the Otaru Canal and the hotel's public bath.If you come to Otaru again, please choose Hotel Sonia Otaru.Hotel Sonia Otaru

Response from Property: Thank you very much for your recent stay. We sincerely apologize for the lack of cleanliness of your rooms. In this case, we are aware we failed to provide comfortable conditons for you and therefore caused you a great inconvience and discomfort. Although we can't change what already happend, we can assure you this case will be closely examined to improve our services and operations. Again, we are truly sorry fpr that. Thank you so much for your feedback and it will be used to improve our hotel's operations. Hotel Sonia Otaru Reception

Response from Property: Thank you very much for your recent stay, and having left a review to us. We sincerely apologize for the congestion of onsen bath house. If many guests use it at the same time, this could happen. Given the inconvenience, however, we will see what we can do for that. If you have chance to visit Otaru next time, please use Hotel Sonia Otaru again. Hotel Sonia Otaru Reception

Response from Property: Thank you very much for your recent stay at Hotel Sonia Otaru. We would also like to thank you once again for taking the time to leave us a review. We are very relieved to hear that you were able to spend your time comfortably during your stay. All of our staff will continue to strive to enhance our services. When you visit Otaru again, please be sure to nominate Hotel Sonia Otaru. Hotel Sonia Otaru front desk

Response from Property: Thank you very much for using Hotel Sonia Otaru. We would also like to thank you for taking the time out of your busy schedule to provide feedback on our hotel. The Otaru Canal is right in front of the hotel, and you can walk to tourist spots. We are very happy to hear that you were satisfied with the ease of access. We hope that you will stay at Hotel Sonia Otaru when you come to Otaru. All of our staff are looking forward to seeing you again. Hotel Sonia Otaru front desk