2-9-13 Nishishinsaibashi, Chuo Ward, Osaka City, Osaka Prefecture 542-0086, JapanSee Hotel Details
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1 night
Reviews from Real Guests
9.1/10
Great
600 reviews
Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location9.1
Amenities8.9
Service9.3
Cleanliness9.1
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All reviews(600)
Positive reviews(584)
Reviews with photos/video(153)
Convenient for shopping(57)
Delicious breakfast(31)
Has facilities for children(14)
Highly recommended(14)
Family activities available(14)
Close to metro(13)
Luggage delivery service(8)
Negative reviews(16)
Guest User
Connecting Room (for 5 Persons)
Date of stay: May 2026
Family
3 reviews
10/10
Outstanding
Posted on Jun 24, 2026
Every time we visit Osaka, we stay here. The kids love it, and the connecting rooms are especially great for families! The lobby offers complimentary coffee and various drinks, and from 1 PM to midnight daily, there are free snacks and cookies. The breakfast selection is also extensive. The location is superb, just a few minutes' walk from Shinsaibashi, Parco, and Daimaru Department Store.
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Response from Property: Dear Guest,Thank you for sharing your delightful experience at our hotel. We are pleased to hear that your family enjoys staying with us and that our connecting rooms suit your needs well. It is wonderful to know that you appreciated the variety of beverages and snacks available in our lobby, as well as the breakfast options. We also take pride in our convenient location, providing easy access to popular attractions. Sincerely,karaksa hotel Osaka NambaFront desk
Anonymous User
Standard Twin
Date of stay: May 2026
Travelling with friends
11 reviews
7.5/10
Posted on Jun 23, 2026
Mixed stay at Kraksa Hotel Namba Osaka. Location is great 👍 Right next to FamilyMart + markets, 7-8 min walk to Namba Station with direct lines to Nara 🦌, and close to busy Dotonbori for shopping + food—quiet rooms, even in a busy location.
The room size was “okay”, not spacious but not cramped. Bathroom setup is a plus: shower, toilet, sink are all separate, which helps with 2-3 people.
Lobby is cute with free coffee machine, great matcha, ice, drinks + snacks 🍵. Staff are so nice and all speak English.
Downsides: Room cleanliness. Daily + deep cleaning every 3 days, but there were still lots of hairs/dust left behind. Also ¥500 fee if you lose the key card, not expensive, but feels unnecessary.
Had fun overall and the location made it easy to explore Osaka, but personally I’d try somewhere else next time to see a different area.
Response from Property: Dear Guest,Thank you for taking the time to share your experience at karaksa hotel Osaka Namba. We are pleased to hear that you appreciated our prime location, which indeed offers convenient access to various attractions, markets, and transportation options. It is also gratifying to know that you enjoyed the quietness of your room and the thoughtful layout of the bathroom facilities.We strive to provide our guests with a comfortable and welcoming environment, and it is wonderful to learn that you found our lobby inviting, especially with the complimentary coffee and snack offerings. Our staff takes great pride in delivering exceptional service, and your kind words regarding their assistance are greatly appreciated.However, we sincerely apologize that your experience with room cleanliness did not meet your expectations. Maintaining high standards of cleanliness is one of our top priorities, and your feedback is invaluable in helping us enhance our services. Furthermore, we understand that the fee for lost key cards may feel unnecessary, but it is a standard procedure aimed at ensuring the security of our guests' rooms.We appreciate your feedback and take it to heart as we continue to improve our services. If you ever consider returning to Osaka, we hope you might give us another opportunity to provide you with an even better experience. Thank you once again for your insights.Sincerely,karaksa hotel Osaka NambaFront desk
Xiho666
King Double
Date of stay: Apr 2026
Family
1 reviews
1.0/10
Posted on May 22, 2026
The room was really old, the lighting was dim, and the air conditioning smelled bad. It looked nothing like the pictures online. I'd advise everyone to avoid this place. After checking in, I tried to cancel, but the owner said they wouldn't refund a single penny. In the end, I had no choice but to take the loss and move to another hotel that very night. I just couldn't stand staying there!
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Response from Property: Hello, we are very sorry to learn that you did not have a comfortable stay that night. The hotel is committed to maintaining a good accommodation environment, and we sincerely apologize for any oversight in our maintenance regarding the air conditioning odor issue, which may have prevented us from meeting your expectations. Our engineering department has already arranged for a full inspection and cleaning of the room's air conditioning system. Regarding your refund dispute when you cancelled that night, we are very sorry that we were unable to provide a satisfactory compromise, which led to your unavoidable departure. We apologize again and thank you again for your feedback. We look forward to providing you with better service in the future. Karaksa Hotel Osaka Namba Front Desk
Guest User
Standard Twin
Date of stay: Mar 2026
Couple
6 reviews
10/10
Outstanding
Posted on Apr 19, 2026
I had a really great stay at Karaksa Hotel Osaka Namba and would definitely recommend it.
The location is extremely convenient — there’s a Lawson just around the corner (turn right when you walk out and go straight), and you can reach Namba in about 5 minutes on foot. There are also plenty of food options nearby, including a famous izakaya just opposite the hotel.
The room was clean, spacious, and very well soundproofed — we didn’t even hear a baby crying until we stepped outside, which says a lot. The bed was comfortable, and the layout was thoughtfully designed. The toilet, sink, and shower areas are separated, which made it very practical. There was enough space to open two large suitcases and still move around comfortably, plus a small dining table for two.
Amenities were more than sufficient — slippers and pajamas were provided, and additional items were easily available at the lobby. The room also came with a kettle, tea, coffee, and a fridge. One highlight for me was that they use POLA toiletries, which is a premium Japanese brand — such a nice touch.
The air conditioning worked perfectly, and there was also an air purifier in the room. I really appreciated the free-flow coffee, tea, matcha, and snacks at the lobby, along with water dispensers on multiple floors, which made everything very convenient. They even provided umbrellas when it rained.
The hotel also offers weekly tourist information sessions, which is a thoughtful addition, and complimentary luggage storage after check-out was very helpful.
What truly stood out was the Japanese hospitality. The staff were warm and welcoming — especially a lady named Lyu (if I got her name right), who took the time to explain everything patiently during check-in, all with a friendly smile.
Overall, a very comfortable and pleasant stay — I would happily come back again.
6/9
Response from Property: Dear Guest,Thank you for taking the time to share your positive experience at Karaksa Hotel Osaka Namba. We are delighted to hear that your stay was enjoyable. It is always our aim to provide easy access to local amenities.We take great pride in the cleanliness and comfort of our rooms, and it is gratifying to know that you found your room spacious and well soundproofed. Our team strives to create a thoughtful layout that enhances our guests' experience, and it is wonderful to hear that you found the arrangement practical and accommodating for your needs.We are glad that you enjoyed the amenities provided in your room. The availability of complimentary coffee, tea, snacks, and water dispensers reflects our commitment to providing convenience and comfort to our guests.Your kind words regarding our staff, particularly Lyu, will be shared with the team, as they will surely appreciate your recognition of their warm hospitality. We believe that exceptional service is a cornerstone of a memorable stay, and we are pleased that our staff made a positive impact during your visit.Thank you once again for your recommendation and for expressing your desire to return. We look forward to welcoming you back to Karaksa Hotel Osaka Namba in the future.Sincerely,karaksa hotel Osaka NambaFront desk
Guest User
Standard Twin
Date of stay: Jan 2026
Couple
28 reviews
10/10
Outstanding
Posted on Mar 3, 2026
1. The hotel's location is excellent, nestled in Osaka's bustling commercial district, offering a peaceful retreat despite being centrally located. You can walk to Shinsaibashi and Dotonbori. From Kansai Airport, take the Nankai Express to Namba Station, and the hotel is just a seven or eight-minute walk away. It's also super convenient for a day trip to Nara, as you can catch the Kintetsu train from Namba.
2. The room was very quiet with excellent soundproofing. The bathroom featured a wet/dry separation, which is a rare find in Osaka hotels, and the room size was perfectly adequate.
3. The breakfast spread was fantastic, offering both Japanese and Western options, including salmon, roast beef, and more. Various beverages were also available for free all day.
Overall, you can book this hotel with confidence. I spent days comparing options online before booking, and after my stay, I felt it was incredibly good value for money. Just be sure to book in advance; when I tried to extend my stay, there were no rooms left!
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Response from Property: Dear Valued Guest,Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you found our location convenient and enjoyed the tranquility of your room, as well as the amenities we offer. It is also wonderful to know that you appreciated our diverse breakfast selection.We are very glad that our hotel was useful for your trip to Osaka.If you have the opportunity, we hope you will consider staying with us again.All our staff look forward to welcoming you again.karaksa hotel Osaka NambaFront desk
Guest User
King Double
Date of stay: Jan 2026
Family
4 reviews
10/10
Outstanding
Posted on Feb 20, 2026
Excellent location, the room was spacious and very comfortable. I particularly liked that the toilet and shower were separate. It's incredibly close to the main streets of Shinsaibashi and Namba, and there are plenty of convenience stores downstairs. Highly recommend! The bed was super big too.
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Response from Property: Dear Guest, thank you for taking the time to share your valuable feedback. We are delighted to know that you enjoyed our location, spacious rooms, and the design of our toilets and bathrooms. It is our pleasure to provide you with a comfortable stay. Your recommendation means a lot to us, and we look forward to welcoming you back again in the future. Karaksa Hotel Osaka Namba Reception
Anonymous User
Standard Twin With Extra Bed
Date of stay: Jan 2026
Family
6 reviews
9.5/10
Amazing
Posted on Feb 12, 2026
Great location just a few minutes walk from Dotonburi. Loved the free beverages and snacks from the lounge!
Response from Property: Dear Guest,Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our prime location near Dotonbori, as well as the complimentary beverages and snacks available in our lounge. It is our goal to provide a comfortable and enjoyable experience for all our guests. We look forward to welcoming you back on your next visit to Osaka.karaksa hotel Osaka NambaFront desk
thingism
King Double
Date of stay: Jan 2026
Solo traveller
27 reviews
10/10
Outstanding
Posted on Feb 7, 2026
Extremely convenient location, clean and tidy room, friendly and helpful staff and tasteful breakfast
Response from Property: "Dear thingism,Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient and that our team, along with the cleanliness of your room and the breakfast offerings, met your expectations. Your satisfaction is our top priority, and we appreciate your feedback as it helps us continue to enhance our services.Best regards,karaksa hotel Osaka NambaFront desk"
Guest User
Connecting Room (for 4 Persons)
Date of stay: Jun 2026
Family
16 reviews
10/10
Outstanding
Posted on Jul 11, 2026
The room was clean and the hotel was super convenient for shopping and dining. Highly recommend!
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you found our rooms to be clean and that our hotel's location provided you with convenience for shopping and dining. Your satisfaction is important to us, and we appreciate your kind words.Best regards,karaksa hotel Osaka NambaFront desk
Guest User
Connecting Room (for 5 Persons)
Date of stay: May 2026
Family
5 reviews
8.0/10
Very good
Posted on Jun 26, 2026
Super convenient in terms of locations easy access to family mart which is within 5 mins walking distance and many eateries as well. Suitable for families. Didn’t get the breakfast but there is free coffee and tea dispenser for all to access and some mini snacks.
Response from Property: Dear valued guest,Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you found our location convenient and suitable for families. It is wonderful that you enjoyed the complimentary coffee, tea, and snacks available for our guests. We hope to welcome you back in the future for an even more enjoyable experience.karaksa hotel Osaka NambaFront desk
Chakriya Rompho
Standard Twin
Date of stay: Apr 2026
Travelling with friends
7 reviews
8.5/10
Very good
Posted on May 17, 2026
The amenities in the hotel are great, for Japan the hotel room was pretty spacious and we could fit two girls with all our things in there. The location is pretty central next to Namba station so going to places from here is pretty easy and convenient.
Response from Property: Dear guest,Thank you for sharing your positive experience at our hotel. We are delighted to hear that you found the amenities to your satisfaction and that you appreciated the spaciousness of your room. Our location near Namba Station is indeed a highlight, making it convenient for our guests to explore the area. We hope to welcome you back in the future for another enjoyable stay.Sincerely,karaksa hotel Osaka NambaFront desk
Tiffffffffff
Standard Twin
Date of stay: Nov 2025
Couple
80 reviews
10/10
Outstanding
Posted on Dec 28, 2025
very close to nankai namba station. Have free drinks in the lobby
Response from Property: Dear Tiffffffffff,Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you appreciated our convenient location near Nankai Namba Station and enjoyed the complimentary drinks available in our lobby. It is our goal to provide a comfortable and enjoyable experience for all our guests. We look forward to welcoming you back on your next visit to Osaka.karaksa hotel Osaka Namba Front desk
YNSGABRIELLE
Standard Twin With Extra Bed
Date of stay: Mar 2026
Family
4 reviews
10/10
Outstanding
Posted on May 28, 2026
i love staying in this hotel because of its proximity! near to places and restaurants that we want to visit. i love it so much and i will recommend it to my other friends.
thanks trip!
Response from Property: Dear YNSGABRIELLE,Thank you for your enthusiastic feedback regarding your stay at our hotel. We are delighted to hear that our convenient location has enhanced your experience, allowing you to easily explore nearby attractions and restaurants. Your recommendation to friends is highly appreciated, and we look forward to welcoming you back in the future.Best regards,karaksa hotel Osaka NambaFront desk
Alyfina
Standard Twin With Extra Bed
Date of stay: Aug 2025
Family
9 reviews
9.5/10
Amazing
Posted on Oct 1, 2025
Hotel feels abit old. On the aircon whole night but the room doesn't feels cold. Inform the reception and they got it done within a day! They have refreshements at the lobby. Smoking area available. Nearby family mart. Hotel provide luggage forward, min 2 days pick up! Location walking distance ~10mins to dotonbori & shinsaibashi
Response from Property: Dear valued guest,Thank you for taking the time to share your experience at our hotel. We appreciate your feedback regarding the air conditioning, and we are pleased to hear that our team resolved the issue promptly. It is wonderful that you enjoyed our complimentary refreshments and found our location convenient for exploring Dotonbori and Shinsaibashi. We hope to welcome you back for another stay in the future.Sincerely,karaksa hotel Osaka NambaFront desk
Audy06
Standard Twin
Date of stay: Nov 2025
Family
30 reviews
10/10
Outstanding
Posted on Dec 31, 2025
In the middle of the city and convenient
Response from Property: Thank you for choosing us and for writing a review!We are so glad to see that you are satisfied.We are looking forward to welcoming you back next time you are in Osaka. Have a beautiful day.