Henn na Hotel Osaka Shinsaibashi Reviews

Response from Property: Thank you very much for your wonderful review.We are truly pleased to hear that you enjoyed our convenient location, with easy access to Shinsaibashi and Dotonbori. We also appreciate your kind words regarding our smooth self check-in process and the helpfulness of our staff.It is our pleasure to know that you were satisfied with the cleanliness, facilities, and overall value of your stay.We sincerely look forward to welcoming you again in the near future.

Response from Property: Thank you very much for staying at Henn na Hotel Osaka Shinsaibashi. We would also like to thank you for taking the time out of your busy schedule to write us a warm review.We are very happy to hear that you were satisfied with the location of our hotel. Our hotel is located a 3-minute walk from Exit 2 of Shinsaibashi Station, and is close to Shinsaibashi shopping street, Dotonbori, and the Glico sign, etc.Guests enjoy a convenient location, with famous tourist attractions within walking distance.We will continue to strive to improve our facilities and services so that we are the hotel of choice for everyone. All of our staff are looking forward to seeing you again. Best regards,Henn na Hotel Osaka Shinsaibashi

Response from Property: Thank you very much for staying at Henn na Hotel Osaka Shinsaibashi. We would also like to thank you for taking the time out of your busy schedule to write us a warm review.We are very happy to hear that you were satisfied with the location of our hotel. Our hotel is located a 3-minute walk from Exit 2 of Shinsaibashi Station, and is close to Shinsaibashi shopping street, Dotonbori, and the Glico sign, etc.Guests enjoy a convenient location, with famous tourist attractions within walking distance.We will continue to strive to improve our facilities and services so that we are the hotel of choice for everyone. All of our staff are looking forward to seeing you again. Best regards,Henn na Hotel Osaka Shinsaibashi

Response from Property: Thank you very much for choosing Henn na Hotel Osaka Shinsaibashi, and for taking the time to give us your valuable comments.　We are very happy to hear that you were satisfied with the location of our hotel.Shinsaibashi is the center of the area for shopping, restaurant of Osakan foods. You can enjoy shopping and Osaka specialties (takoyaki, kushikatsu, kasu udon, etc.) in Shinsaibashi and Dotonbori. For breakfast, we offer rice balls and bread, which can also be enjoyed in your room, so you can choose according to your schedule.Thank you again for sharing your comments and we are looking forward to welcoming you back to our hotel if your travel to Osaka.Best regards,Henn na Hotel Osaka Shinsaibashi

Response from Property: Thank you very much for staying at Henn na Hotel Osaka ShinsaibashiWe are very happy to hear that you were satisfied with your stay at our hotel and the meal at our dining in the lounge.At lounge, we offer three complimentary services: a light morning snack, a lunchtime tea, and an evening cocktail. We are popular with both domestic and international guests. We also hold regular events, so please enjoy them the next time you stay with us.Please enjoy your stay the next time you stay. We will continue to strive to enhance our cuisine and improve our service so that we do not disappoint our customers' expectations.We appreciate your continued support.All of our staff members look forward to welcoming you back to our hotel. Best regards,Henn na Hotel Osaka Shinsaibashi

Response from Property: Thank you very much for staying at Henn na Hotel Osaka Shinsaibashi. We also appreciate your feedback.We sincerely apologize for the insufficient explanation regarding the charges.Regarding the breakfast fee, please allow us to clarify: if the number of guests staying differs from the number of guests on the reservation, additional costs such as cleaning fees will apply. We mistakenly referred to these as "breakfast fees," which caused misunderstanding. We deeply apologize for this error and for any confusion it may have caused.Our team are looking forwards to welcoming you back again, it would be a great pleasure for us.Best regards,Henn na Hotel Osaka Shinsaibashi

Response from Property: Thank you very much for staying at Henn na Hotel Osaka Shinsaibashi. We are very honored to hear that you were satisfied with your stay at our hotel, the food in the lounge, and the location. The lounge offers three complimentary services: morning snacks, lunchtime tea, and evening cocktails, which are popular with both domestic and international guests. We also hold regular events, so please enjoy them the next time you stay with us. We are very pleased to hear that you were satisfied with the location of our hotel. Our hotel is close to tourist spots such as the Shinsaibashi shopping district, as well as the station, making it an ideal location for business. We will continue to strive to improve our service so as not to disappoint our customers, so we appreciate your continued patronage. All of our staff look forward to welcoming you to our hotel. Henn na Hotel Osaka Shinsaibashi

Response from Property: Thank you very much for your kind and heartwarming feedback.We are truly honored to receive such high praise, especially your “11/10” rating. It means a great deal to all of our staff.We are delighted to hear that you found your stay luxurious and that you were satisfied with our attentive service and check-in experience. Your kind words encourage us to continue striving to provide an even higher level of service.We sincerely look forward to welcoming you again in the future.

Response from Property: Thank you for choosing to stay at Henna Hotel Osaka Shinsaibashi. We are honored to learn that you were satisfied with the hotel's location. Our hotel is conveniently located near tourist attractions such as the Shinsaibashi shopping street, and is also very close to the train station, making it an ideal choice for business travelers. Your valuable feedback will motivate us to continuously improve our service. We sincerely hope for your continued support and patronage. All staff members sincerely look forward to welcoming you back to our hotel. Henna Hotel Osaka Shinsaibashi

Response from Property: Thank you for staying at our hotel and for taking the time to share your feedback. We are pleased to know that you were satisfied with your room, breakfast, and afternoon drinks and snacks.

Response from Property: Thank you very much for sharing your detailed feedback regarding your recent stay with us.We’re glad to hear you found our hotel’s location convenient for exploring Osaka and that you appreciated the comfort of the bed as well as the unique lobby experience with our dinosaur robots. At the same time, we sincerely apologize for the areas where we did not meet your expectations. Your comments are invaluable and help us to identify where we can improve the guest experience. Thank you again for choosing to stay with us. We truly appreciate your honest feedback and hope to have the opportunity to welcome you back with a more satisfying experience in the future.Warm regards,HENNA HOTEL OSAKA SHINSAIBASHI

Response from Property: Thank you very much for staying at Henn na Hotel Osaka Shinsaibashi. We would also like to thank you for taking the time out of your busy schedule to write us a warm review.We are delighted to hear that you and your family enjoyed your stay and our service.It is wonderful for us to hear that you and your family had sound like enjoyable stay with us.Our team are looking forwards to welcoming you back again, it would be a great pleasure for us.Best regards,Henn na Hotel Osaka Shinsaibashi

Response from Property: Thank you very much for choosing our hotel from among the many accommodations available.We are very happy to hear that you were able to refresh yourself during your stay at our hotel.Once again, we are very happy to receive your kind words.Encouraged by the words of our customers that they would like to use our hotel again, all of our staff will continue to work hard in the future.Henn na Hotel Osaka Shinsaibashi

Response from Property: Thank you very much for your kind feedback.We are truly honored to be considered one of your favorite hotels in Osaka. Your words are a great encouragement to all of us.We will continue striving to improve our services to meet your expectations. We sincerely look forward to welcoming you again on your next visit to Osaka.