HOTEL UNIVERSAL PORT VITA

HOTEL UNIVERSAL PORT VITA Reviews

HOTEL UNIVERSAL PORT VITA

6 Chome-１番１６号 Shimaya, Konohana Ward, Osaka City, Osaka Prefecture, 554-0024, JapanSee Hotel Details
HOTEL UNIVERSAL PORT VITA
HOTEL UNIVERSAL PORT VITAHOTEL UNIVERSAL PORT VITAHOTEL UNIVERSAL PORT VITA
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1 night

Reviews from Real Guests

9.4/10
Amazing
911 reviews
Verified reviews
Location9.5
Amenities9.4
Service9.3
Cleanliness9.6
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All reviews(911)
Positive reviews(899)
Reviews with photos/video(320)
Delicious breakfast(115)
Perfect for kids(49)
Close to metro(43)
Luggage delivery service(28)
Nice bathtub(27)
Nice sea view(23)
Delicious buffet(20)
Large bathroom(13)
Negative reviews(12)
267024****
Moco Moco Room
Date of stay: Sep 2025
Family
14 reviews
10/10
Outstanding
Posted on Oct 7, 2025
The Mokumoku Room at this hotel is perfect for a family of three. Where there used to be two beds, there are now three tatami mats, so even if a child rolls around in their sleep at night, it won't disturb the adults, and there's no need to worry about them falling off. The best way to get here from the station is to take the small path next to Starbucks. There's a Lawson convenience store downstairs, which, although small, can meet most basic needs. To get to Universal Studios, you still have to go back to the station, or walk through another hotel, but overall, it's very convenient.
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6/9
Response from Property: Thank you so much for choosing to stay at our hotel and for taking the time to share such a detailed experience. We are delighted to know that you and your family of three had a comfortable and enjoyable time in the "MOKU MOKU Room". Thank you for your positive feedback on the room layout and convenient location, and thank you for sharing your helpful tips on getting from the station to the hotel, which we believe will be very helpful to other travelers. We will continue to strive to provide every guest with an even warmer and more comfortable stay. We look forward to welcoming you and your family back to our hotel in the future!
Guest User
VITA Superior Twin Room
Date of stay: Oct 2025
Couple
19 reviews
10/10
Outstanding
Posted on Nov 13, 2025
close to usj, clean room good service, nice staff and helpful
Response from Property: Thank you very much for choosing HOTEL UNIVERSAL PORT VITA for your recent stay.We are pleased that you are satisfied with our location.Moreover, we really appreciate your praise for our staff.We will continue to improve our service skill and provide you more comfortable stay on your next trip.Once again, thank you for your feedback and we do hope to welcome you back in near future.
LabaoNZ
VITA Superior Twin Room
Date of stay: Aug 2025
Family
4 reviews
8.0/10
Very good
Posted on Sep 18, 2025
It's pretty good, and the room is spacious enough. I'll definitely stay here again next time I visit Universal Studios. The bathroom layout is very sensible, and the room is quite comfortable.
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Response from Property: Thank you so much for choosing to stay at our hotel. We are delighted to receive your many compliments. We will continue to strive to ensure you have a pleasant stay with us. All the staff at the hotel look forward to your next visit.
M32527****
VITA Superior Twin Room
Date of stay: Jul 2025
Family
5 reviews
9.0/10
Great
Posted on Oct 9, 2025
Room: Perfect for families, though not huge, it comfortably fits four beds, so even families with two kids won't feel cramped. Especially great for a good rest after a tiring day at Universal. Location: Less than a 10-minute walk to Universal. There's a Lawson convenience store on the first floor of the hotel, super convenient for grabbing drinks and snacks. Facilities: Each floor has a pantry with a beverage vending machine, a water dispenser for drinking, and an ice machine – very handy. Dining: Breakfast offers a good variety.
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Response from Property: Thank you so much for choosing to stay at our hotel. We are delighted to see your high praise for our breakfast. We will continue to strive to ensure you have a pleasant stay with us.
Anonymous User
VITA Superior Twin Room
Date of stay: Jul 2025
Couple
18 reviews
10/10
Outstanding
Posted on Aug 22, 2025
The hotel is a very convenient 10-minute walk to Universal Boulevard, and the rooms are spacious. It's quite affordable during the off-peak tourist season. If you're traveling with children, I'd highly recommend staying close to Universal for easy park access and a good night's rest.
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Response from Property: Thank you very much for choosing our hotel. We are delighted to know that you enjoyed your stay. We sincerely hope to welcome you back to our hotel if you return to Universal Studios Singapore (USJ). Our entire hotel staff looks forward to welcoming you back.
203790****
VITA Standard Twin Room
Date of stay: Jul 2025
Family
12 reviews
10/10
Outstanding
Posted on Aug 12, 2025
We booked for three people, and the room genuinely came with three separate beds. The pillows were dual-firmness, offering both a soft and a firm side. The bathroom was impressively large and clean, featuring a true three-fixture layout with separate areas for the toilet, shower, and sink. It even included a bathtub and a bathing scoop. The room also thoughtfully provided a sanitizing and deodorizing spray, which was incredibly useful for refreshing our shoes after a long day out. We observed that the hotel was quite popular with Japanese guests.
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Response from Property: Thank you very much for choosing our hotel. We sincerely appreciate your valuable feedback. If you return to Universal Studios Singapore (USJ), we sincerely hope to welcome you back. Our entire hotel staff looks forward to welcoming you back.
203678****
VITA Standard Twin Room
Date of stay: Jul 2025
Family
4 reviews
9.5/10
Amazing
Posted on Oct 19, 2025
The hotel is really close to Universal Studios, about a 10-minute walk. Each floor seems to have vending machines for drinks, a microwave for heating food, and an ice machine. The only downside is that they don't provide bottled water, so you have to buy it at the Lawson downstairs. The Lawson is always super crowded, with lines starting at 20 minutes, so remember to buy everything you need at once. We got a room with a sea view, and the night view was pretty good. The bathroom has a separate wet and dry area, and the bathtub was very clean. Just like in Maruko's house, there's a little stool to sit on while showering, and you can even pour water on yourself, haha.
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Response from Property: Thank you so much for choosing to stay at our hotel and for sharing your detailed experience. We are delighted to know that you were satisfied with the night view from the sea-view room and the separate wet and dry areas in the bathroom. Regarding drinking water, there are water dispensers on each floor for your convenience. Your valuable feedback is very important to us, and we will continue to strive to provide our guests with a more comfortable and convenient stay. We look forward to welcoming you back again!
Jubai。
VITA Deluxe Twin Room
Date of stay: Jun 2025
Family
11 reviews
9.0/10
Great
Posted on Jul 17, 2025
The room was a good size and spotlessly clean. The location is fantastic, just a 5-minute walk from Universal Studios. There are vending machines on our floor, and a Lawson convenience store conveniently located downstairs. Traveling with kids, we wanted to avoid rushing and exhaustion, so an overnight stay right next to Universal Studios was absolutely perfect!
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Response from Property: Thank you for choosing to stay with us and for taking the time to share your experience. We are delighted that you were satisfied with the cleanliness of the room and the location, and we appreciate your positive comments about the hotel facilities. We hope this stay was a pleasant one for you and your children, and we look forward to welcoming you back!
M367701****
VITA Standard Twin Room
Date of stay: Jun 2025
Family
6 reviews
9.5/10
Amazing
Posted on Jul 22, 2025
The room was impeccably clean, especially the bathroom, and came with excellent amenities. Its location is superb, just a five-minute walk to Universal Studios, right across a traffic light. While there didn't seem to be any Chinese-speaking staff, the check-in process was handled very warmly, and luggage storage was available. Overall, I was very satisfied.
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Response from Property: Thank you very much for choosing our hotel. We sincerely appreciate your valuable feedback. Our staff will continue to strive to provide the best service possible, making our hotel a favorite for our guests. We hope you will have wonderful memories of our hotel during your next visit to the park.
Guozijun
VITA Superior Twin Room
Date of stay: Jun 2025
Family
13 reviews
10/10
Outstanding
Posted on Jul 19, 2025
There's a convenience store right downstairs, which is incredibly convenient. Universal Studios is also just a stone's throw away. Though the room was small, it was very well-organized and clean. We stayed in a sea-view room this time, and it was very satisfying. The port is just a short walk downstairs, making boat trips to the aquarium and Ferris wheel extremely convenient.
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Response from Property: Thank you for choosing to stay at our hotel. We are delighted to hear that you are satisfied with our location. We sincerely hope you will visit our hotel again if you ever visit Universal Studios Japan (USJ). All the staff at the hotel look forward to your next stay.
_ucweb1515710****
VITA Standard Twin Room
Date of stay: Jun 2025
Family
26 reviews
10/10
Outstanding
Posted on Aug 20, 2025
Facilities: Basic amenities available, with free luggage storage. Hygiene: Clean. Environment: Comfortable. Service: Generally good, but staff do not speak Chinese. It's very close to Universal Studios and offers great value for money. There's also a small convenience store downstairs, which makes buying things quite easy.
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Response from Property: Thank you for choosing to stay at our hotel. We are delighted that you enjoyed your stay. We sincerely hope you will visit our hotel again if you ever visit Universal Studios Japan (USJ). All the staff at the hotel look forward to your next stay.
M541888****
VITA Deluxe Twin Room
Date of stay: May 2025
Family
2 reviews
10/10
Outstanding
Posted on Jul 4, 2025
Excellent hotel! I regret not booking all my Osaka stays here. The front desk service was great, and both check-in and check-out were very quick. I'll definitely book this hotel again when I visit Osaka in the future.
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Response from Property: 非常感謝您選擇入住本酒店。“真希望整個大阪的住宿都訂在這裏”這句話對我們來説是極大的鼓勵。我們也很高興您對前台服務、入住與退房流程的迅速感到滿意。今後若再來大阪，期待您再次選擇我們，衷心歡迎您的到來。
110123****
VITA Superior Twin Room
Date of stay: May 2025
Family
4 reviews
10/10
Outstanding
Posted on Jul 4, 2025
Overall, it's great. The hotel is conveniently located at an intersection. The rooms are quite spacious and clean. From the window, you can see Universal Studios. While it's a short walk to Universal's main gate, it's only a few minutes across the street. The JR station is also just across the road. Being slightly away from the main shopping street, it's relatively quieter. Plus, there's a convenience store right downstairs.
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Response from Property: Thank you very much for choosing our hotel. We sincerely appreciate your valuable feedback. If you return to Universal Studios Singapore (USJ), we sincerely hope to welcome you back. Our entire hotel staff looks forward to welcoming you back.
Guest User
Moco Moco Room
Date of stay: Nov 2025
Family
2 reviews
8.0/10
Very good
Posted on Dec 12, 2025
Proper hotel. Laundry room, convenience store, luggage storage/delivery. Everything you need for a family holiday easily accessible.
M46380****
VITA Superior Twin Room
Date of stay: May 2025
Family
7 reviews
7.2/10
Posted on Jun 11, 2025
The parking staff were absolutely terrible. They watched us get out of our car, and the moment they realized we weren't Japanese, they didn't even bother to direct us, causing us to walk to the wrong entrance. Our chartered car driver had to call out to us as we walked past, telling us that the glass door was the correct way up. That female staff member was completely unresponsive. When we were leaving, the old man was just the same, busy helping Japanese guests with their luggage while completely ignoring us. If they plan to treat non-Japanese guests this way, they shouldn't allow Chinese agencies to book their hotel! The front desk and housekeeping staff were okay, but the parking staff – they were truly something else, and they were Japanese.
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Response from Property: Thank you for choosing to stay with us and sharing your valuable feedback. We are deeply sorry for your unpleasant experience in the parking lot. We value every guest from around the world and should not discriminate based on language or nationality. We will immediately report this issue to the relevant department, strengthen staff training, enhance service awareness, and strive to provide a fairer and more friendly service experience for all guests. Thank you for your positive feedback on the front desk and housekeeping services. We look forward to your next visit and give us the opportunity to improve and provide you with better service.