HOTEL MYSTAYS Shin Osaka Conference Center

HOTEL MYSTAYS Shin Osaka Conference Center Reviews

HOTEL MYSTAYS Shin Osaka Conference Center

Nishinakajima, 6 Chome−2−19 1F, Yodogawa Ward, Osaka City, Osaka Prefecture 532-0011, JapanSee Hotel Details
HOTEL MYSTAYS Shin Osaka Conference Center
HOTEL MYSTAYS Shin Osaka Conference CenterHOTEL MYSTAYS Shin Osaka Conference CenterHOTEL MYSTAYS Shin Osaka Conference Center
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Reviews from Real Guests

8.5/10
Very good
314 reviews
Verified reviews
Location8.5
Amenities8.2
Service8.5
Cleanliness8.7
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All reviews(314)
Positive reviews(286)
Reviews with photos/video(43)
Convenient location(40)
Easy to get around(31)
Small room size(23)
Many amenities(14)
Perfect for business trips(10)
Delicious breakfast(10)
Luggage delivery service(9)
Close to train station(7)
Negative reviews(28)
Guest User
Standard Double Room Non smoking
Date of stay: Mar 2026
Solo traveller
9 reviews
9.0/10
Great
Posted on Apr 18, 2026
Great price for the location near to Shin Osaka train station. As usual, Japan-sized small room. Nothing to complain. Just nice for a 1pax stay
Response from Property: Thank you very much for choosing Hotel Mystays Shin-Osaka Conference Center from among the many hotels available. We also sincerely appreciate you taking the time to leave us your feedback in a review. We were delighted to read your kind words of praise in your post. We will continue to strive wholeheartedly to provide our guests with a safe and comfortable stay and enhanced services. All of our staff look forward to welcoming you back again.
La.campo
Semi Double Room Non Smoking
Date of stay: Jan 2026
Couple
8 reviews
7.5/10
Posted on Mar 4, 2026
Good amenities and fair price, but cleanliness and comfort need improvement. I stayed here for a week with my partner. The room was small for two people but manageable, and the bathroom was clean with good amenities. The main issue was housekeeping — they only came once, leaving us with piles of garbage and lots of dust, which was tough since I have allergies. The AC made a loud noise every 10 minutes when on, though the microwave was handy for quick meals. A big plus was the luggage storage — very useful since we arrived before the 3 PM check-in and left after the 11 AM check-out. For the price, it was acceptable, but cleanliness and comfort need improvement.
Response from Property: Thank you very much for staying with us and for sharing your detailed feedback. We are delighted to hear that you were satisfied with our amenities, rates, and luggage storage service. However, we sincerely apologize for any inconvenience caused regarding cleaning and comfort. For guests booked under our “No Cleaning Plan,” we generally do not provide daily housekeeping. From a hygiene management perspective, we conduct cleaning every four days. We sincerely apologize for any confusion caused by unclear communication and the resulting inconvenience. We also appreciate your feedback regarding the air conditioner noise. We will use this information for future equipment inspections and improvements. We will utilize your valuable feedback to enhance our services and strive to provide a more comfortable stay for our guests. Thank you very much for sharing your valuable opinions with us.
RustyG
Standard Twin Room Non Smoking
Date of stay: Nov 2025
Couple
13 reviews
8.5/10
Very good
Posted on Dec 31, 2025
Great location for Shinkansen access - need to catch train or bus into the city centre. Clean and welcoming with lots of staff at the counter and excellent for non Japanese speakers. Rooms had good amenity and were dark at night time. Coin operated washer and dryer machines (on the smoking floor). Nice breakfast with lovely staff. Lots to do in the city, great and lively culture.
Response from Property: Thank you very much for taking the time to share your detailed feedback with us. We are delighted to hear that you found the location of Hotel Mystays Shin Osaka Conference Center convenient for accessing the Shinkansen and that you enjoyed the cleanliness, comfort, and amenities of our hotel. We are especially pleased to know that our staff were helpful and able to assist you even if you did not speak Japanese. Your kind words about our breakfast and overall service mean a great deal to us. While our hotel is slightly away from the city center, we are glad you were able to enjoy the vibrant culture and activities the city has to offer. We truly appreciate your comments and hope to have the pleasure of welcoming you again on your next visit.
cloutz
Semi Double Room Non Smoking
Date of stay: Nov 2025
Family
26 reviews
10/10
Outstanding
Posted on Dec 27, 2025
Great spot. Very close to train station. Some great local food spots are very close.
Response from Property: Thank you for staying at HOTEL MYSTAYS SHINOSAKA. We appreciate you spending your time to write to us. Every staff member at our hotel will be working hard to improve the level of our service and try to meet the expectation of our guests. When you travel to the Osaka area in the future, we sincerely hope that you will consider our hotel for your stay.
Anonymous User
Semi Double Room Non Smoking
Date of stay: Jan 2026
Couple
3 reviews
9.5/10
Amazing
Posted on Feb 26, 2026
The room is quite small, making it a struggle to open a suitcase, and the bathroom is tiny as well; you have to stand in the bathtub to shower. The service is decent; they proactively clean the room, empty the trash, and replace towels daily. There's a self-service coin laundry on the 2nd floor, which is very convenient for washing clothes. It's close to Shin-Osaka Station, but the walk from the hotel entrance to the JR lines is quite a distance (my legs were practically dead after walking to places like Kyoto and Nara every day...). I originally chose to stay near Shin-Osaka for easy access to other places, but now I feel like staying in Namba would have been better.
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Response from Property: Thank you sincerely for your stay. We sincerely apologize for any inconvenience caused by the room size, bathroom, and bathtub configuration. The difficulty in unfolding luggage and the fact that only the shower facilities are available likely affected your comfort. On the other hand, we are very pleased to learn that you were satisfied with the room cleaning, garbage disposal, towel replacement, and the use of the coin-operated laundry room on the second floor. We are deeply grateful for your encouraging words to our staff. Regarding the transportation from Shin-Osaka Station to our hotel, you pointed out that the distance to the JR line entrance caused inconvenience, which we take very seriously. We will make full use of our advantageous location and study how to optimize services such as walking route guidance. Thank you for your valuable feedback. We will continue to strive to create a hotel where guests can enjoy a comfortable stay.
Ken911TT
Semi Double Room Non Smoking
Date of stay: Nov 2025
Travelling with friends
52 reviews
10/10
Outstanding
Posted on Dec 18, 2025
Hotel located 5mins walk from shin osaka station. Convenient with lots of food and shopping nearby.
Response from Property: Thank you for staying at HOTEL MYSTAYS SHINOSAKA. We appreciate you spending your time to write to us. Every staff member at our hotel will be working hard to improve the level of our service and try to meet the expectation of our guests. When you travel to the Osaka area in the future, we sincerely hope that you will consider our hotel for your stay.
Evi dwi afindra
Standard Twin Room Smoking
Date of stay: Nov 2025
Travelling with friends
17 reviews
8.0/10
Very good
Posted on Dec 24, 2025
It’s my second time staying in here, but i have to come back to receptionist 3rd times because i can’t open my room with my keys, and she didn’t changed my room unless i asked to change it.
Guest User
Standard Double Room Non smoking
Date of stay: Oct 2025
Family
3 reviews
9.0/10
Great
Posted on Nov 17, 2025
Value and Booking: We secured an excellent promotional rate by booking approximately one month in advance, making this our most cost-effective accommodation in Japan. The average daily cost was approximately $100 AUD (or $65 USD), representing superb value for money. Accommodation (Standard Double Room Non-Smoking): Space Constraint - The room size is extremely compact. Guests traveling with two large suitcases will find the floor space severely limited, which can impede movement and even obstruct the bathroom door access. Bathroom Configuration - The unitized bathroom/toilet is notably small, reminiscent of an airplane lavatory configuration. While clean, this is a unique space constraint that future guests should be aware of. Cleanliness and Maintenance - The room was clean and well-maintained overall. However, we did observe minor signs of wear, specifically light mildew/molding on the window seals and in some room corners, which could be addressed. Pest Control - We were relieved to find no evidence of bed bugs during our stay, despite hearing general reports of issues in other cities in Japan (like Osaka). Service and Guest Experience: The hotel service was outstanding. We were traveling with a two-year-old child and requested an early check-in to accommodate a mid-day nap. The hotel staff were highly accommodating and facilitated an early entry, which significantly improved our experience and is greatly appreciated. Target Audience Note: As the name suggests, the hotel seems to cater primarily to business travelers over leisure guests, which may influence certain expectations regarding room functionality versus amenities.
Response from Property: Thank you very much for staying at HOTEL MYSTAYS Shin-Osaka Conference Center. We also appreciate you taking the time to provide us with your valuable feedback despite your busy schedule. While it is difficult to make immediate improvements regarding the size of the rooms and the age of the facilities, all of our staff will continue to strive to improve our service so that we can continue to meet our customers' expectations. We hope you will continue to choose our hotel when you visit Osaka.
Guest User
Semi Double Room Non Smoking
Date of stay: Apr 2025
Couple
1 reviews
10/10
Outstanding
Posted on May 24, 2025
Can put luggage in advance if come earlier. Do inform the hotel as well. Near train station nishinakajima - minamigata ( kitaosakakyuko line ) . There at least 3 family mart nearby and one lawson. Can walk to shin osaka jr line as well. Hotel was decent. Space is small normal japan hotel size.
OreGerald
Semi Double Room Non Smoking
Date of stay: Nov 2025
Couple
2 reviews
10/10
Outstanding
Posted on Jan 24, 2026
Veyr accessible to train and is one of the cheapest affordable yet great hotels
Response from Property: Thank you for staying at HOTEL MYSTAYS SHINOSAKA. We appreciate you spending your time to write to us. Every staff member at our hotel will be working hard to improve the level of our service and try to meet the expectation of our guests. When you travel to the Osaka area in the future, we sincerely hope that you will consider our hotel for your stay.
Lin Kuanhung
Semi Double Room Non Smoking
Date of stay: Mar 2025
Solo traveller
4 reviews
10/10
Outstanding
Posted on May 3, 2025
Clean & good breakfast buffet  Stylish but have a little sounds privacy concern
Response from Property: Thank you very much for choosing HOTEL MYSTAYS Shin-Osaka Conference Center from among the many hotels available. We would also like to thank you for taking the time to leave us a review despite your busy schedule. We were very happy to read your positive comments in your post. We will continue to do our utmost to provide an environment and service that allows our customers to stay with peace of mind. All our staff look forward to welcoming you back.
Guest User
Single Room Non smoking
Date of stay: Aug 2025
Solo traveller
4 reviews
8.5/10
Very good
Posted on Sep 27, 2025
Good cost performance. Close to Metro but not that close to JR. Easy access to several convenience stores
Response from Property: Thank you very much for choosing Hotel MyStays Shin-Osaka Conference Center. We also sincerely appreciate you taking the time to provide us with your valuable feedback. Our entire staff will continue striving to improve our services to meet your expectations. We hope you will choose our hotel again when visiting Osaka in the future.
Amy Adventure
Semi Double Room Smoking
Date of stay: Aug 2025
Couple
4 reviews
8.5/10
Very good
Posted on Sep 15, 2025
The cleanliness was okay, though the building feels a bit old. The front desk staff were very nice and tried their best to help solve problems, which I appreciated. However, the rooms are quite small and the bed is more like an oversized single, which can be a bit uncomfortable for two people to share. Overall, it’s just a very basic room—fine if you only need a place to sleep, but don’t expect much beyond the essentials.
Response from Property: Thank you very much for choosing HOTEL MYSTAYS Shin-Osaka Conference Center from among the many hotels available. We would also like to thank you for taking the time to leave us a review despite your busy schedule. We apologize that the guest room did not meet your expectations. As you mentioned, our hotel is compact. Due to the structure of the building, it is difficult to make immediate improvements, so we will continue to strive to provide you with satisfactory service. Thank you very much for taking the time to leave us your valuable feedback despite your busy schedule. All of our staff look forward to welcoming you again.
Guest User
Standard Double Room Non smoking
Date of stay: Jan 2025
Family
4 reviews
10/10
Outstanding
Posted on Mar 19, 2025
Hotel My Stays in Shin Osaka is recommendablefor its strategic locations, cleanliness, and attentive services, making iur stay comfortable while exploring Osaka. Check in and out was smooth and easy. We will definitelt stay again here during our next Japan trip. Picture is at the hotel lobby where we met our Japanese friend.
Response from Property: Thank you for choosing HOTEL MYSTAYS Shin-Osaka Conference Center from among the many hotels available. We would also like to thank you for taking the time to leave us a review despite your busy schedule. We were very happy to read the many complimentary words of praise you provided. All of our staff will continue to strive to improve our service so that we can continue to meet our customers' expectations. We hope you will continue to choose our hotel when you visit Osaka.
Fatin Manas
Standard Double Room Non smoking
Date of stay: Nov 2025
Travelling with friends
4 reviews
9.0/10
Great
Posted on Dec 24, 2025
Walkable distance to Shin Osaka station. Comfortable room.