Garner Properties in Osaka

The hotel is great for business trips, but do take note of the payment process. I booked online assuming it was prepaid, but the card was only for guarantee and I had to pay at the counter upon arrival. It would be better if this was more clearly stated during the booking process to avoid confusion. Otherwise, the stay was comfortable and the service was good.

The hotel is right between two metro lines (red and blue one), very easy to arrive. The check-in was really smooth with welcome drinks and candy. Free coffee, tea and water refill available 24 hours in the lobby. The room was clean and I loved the fact that there were two pillows to choose from: firm or soft. Bed was too comfy that I did not want to even leave it for sightseeing 😂. Also, loved the bedroom mural.

Given that it's an InterContinental property, the professional service is definitely there. The lobby offers complimentary coffee, and the hotel's location is also quite good, about a ten-minute walk from the subway station. It's just one stop to both Umeda and Shinsaibashi. The only downside is that the room is really small; I could only open my suitcase near the entrance. It's genuinely tiny, but the room's cleanliness was acceptable.