VISIONAPARTMENTS Glattbrugg - self check-in

The reception service was disappointing. I stood in front of the receptionist, but he did not even look up or acknowledge me. The receptionist was also rude throughout the interaction. I asked about the coffee machine in the room, which looked completely different from the one shown in the hotel photos. After showing a picture, the receptionist claimed it was not a machine used by the hotel and that it did not come from the hotel, despite it being in the room. The response was confusing and unhelpful. In addition, the sofa in the room was dirty, and I did not even dare to sit on it. I was also given a room facing the train station, which was very noisy and made it difficult to relax. Better customer service, cleanliness, and room allocation would greatly improve the guest experience.

Every service they provided was very good to me. If I ever have the chance again, I will come again.thakns

- Very close to public station - Very clean, cosy, and well equipped apartment - But ran into a random police check because the apartment hotel has some rumors

Walking distance to train station Very convenient for us to walk around

I’ve really enjoyed the accommodations the best ever so nice i recommend

Convenient and comfortable. Close to the airport, easy to access.