Holiday Inn Hotels in Ontario

i drove 7 hours from Arizona to get to this hotel that my company already booked and paid for in advance to be told that i need my boss present to present his id and card....... also told me i wouldnt be able to get a room because we have to re book 72 hours in advance.... i sat around for 2-3 hours til my boss from ontario could arrive to present his id and card..... very unprofessional because ive stayed here last month and did not have any of these issues. the front desk did not give two F***s that i was basically stranded in another state with nowhere to stay. after driving 7 hours and sitting 2-3 hours. you would think if you have people staying that are coming from out of state you would provide necessary information so that we are not stuck. after my boss showed up i finally got this room to walk into a dirt ball room with ants everywhere and just dirty. the wifi is probably the worst wifi ive ever experienced in a hotel. the fact that they call this complimentary wifi is almost disrespectful. i work a lot from my computer and i need good connection to be able to work. as i am writing this review in the hotel room looking at my wifi signal with 1 -2 bars max and thats how the wifi has been this whole week. for the hassle and stress i was put through i would book another hotel that would actually give you the service and respect that you pay for. the fact that the front desk said i wouldnt be able to book anything cause for 72 hours and their manager left was ridiculous. basically telling me to f*** off. i remained respectful and calm throughout all of their crap. you need to be teach your employees to cater to repeat customers... ive been here many times and my history will show it... and shows everytime my company paid with the same payment method... they had me wait 3 hours because lack of skill, lack of knowleadge, lack of customer service. And they were okay with letting me sleep in my car because their process is wrong is the reason they will get a bad review today. if you do make a reservation here and pay online make sure that these people provide you with all the right documents you will need especially if your company is paying for the room. make sure you bring insect killer and plenty of sanitizer to clean the dirty rooms. also their is free breakfast included but i wasnt aware of it until my last night here and none of the employees let me know of this i had to kind of force myself into the free breakfast. its time people do their job the right way it amazes me how employees can destroy a business's name and reputation because of their poor level of skill and care. And on the side of this damn building their are about 100 bumble bees flying around the side of the building if i didnt see it in advance it would have been pretty bad. ive never seen this many bees hovering around the garden on the side of the building before.

We stayed here one night before an early flight. The hotel corridor smelled badly like ********* smoke, which did filter into our room some. I am very thankful, however, to the front desk staff who put us at the end of the hall for a quiet room. The airport shuttle didn't start running until 7am, which didnt work for us. The room was a bit dated feeling, but clean. Overall, ok for a short stay.

The breakfast was terrible and obviously covid has caused them to close down the bar and happy hour, and the pool. But the price did not go down. Sucks for us that got spoiled before covid. Everything else was great. Happy new year

There are 5 people directly upstairs from me, in a two bed hotel room, remodeling the place, or, at least, that's what it sounds like. There used to be 6 people up there but one of them got upset, cussed out his bethren, and threw rocks at them and the hotel. The homeless parking out in front of my room is a nice feature. There are drug deals taking place at the adjacent 7-11, some people stopped by and asked to use my restroom. I even discussed with the 5 people in the two bed room above me about their pounding around like this is the gymnasium, they are still at it, 8:20 at night. This makes 4 hours of pounding in a row, who knows what I have in store during sleeping hours. The hotel room is actually pretty nice, the staff is attentive and the maids are awesome. The guests are the problem, but when they are out in the parking lot screaming obscenities and throwing rocks at each other, a security guard would be able to intervene, I'm just sayin.

I was traveling for business. Having stayed at this Days Inn previously and discovered it to be the best Value with easy highway access and easy non highway travel (LA closes the highways randomly.) so always plan alternate routes.

Breakfast can use the machine to make waffles, a small one, very warm, but it is estimated that you have to wait for the seat late, there is also a place outside the door and the front desk, but it is not convenient. The hotel does not have slippers, but there are signs that do not bring toiletries, you can ask the front desk to take. You can pick up at the airport in Ontario for free. You can also arrange a car transfer at the Ontario mill outlet, which ends at 9pm. The hotel also has a swimming pool, which is generally good, and the sound insulation is not good.

We recently stayed at the Ayers Suites for one night. We had a concert at the Toyota Arena. The room was perfect and didn’t skimp on things like coffee in the room! Yes, we were in Las Vegas last weekend and stayed what we thought would be a great hotel on the strip (Caesars Palace) and there was a coffee maker but not coffee. We called and they said it wasn’t complimentary any more and wanted to charge us $22 for coffee and they said they didn’t know when it would arrive. Ayers was clean, comfortable and again, just right for our needs. I would only suggest filling the vending machine a bit more so there was more of a choice of snacks but we found something so its not a big deal. Not too fancy but still great place to stay and we loved our room.

4 day stay and visit was during covid so extra steps taken to ensure safety of staff and guest. Temperature and questioner done at check in and hand sanitizer by elevator.. Staff friendly, hotel lobby, hallways and rooms very clean. Rooms spacious with microwave and refrigerator, plenty of plugs for electronics. Just a few minutes from airport, restaurants and shopping. Outside clean and well lite at night.. Overall great stay and would stay again.

I loved it ...