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May 29, 2021
DO NOT STAY. The city of Omaha should revoke this hotel’s business license. There is drug and police activity here, and it also serves as homeless housing. We booked 25 rooms for a group trip for families with elementary aged kids. The check-in process was very manual and at least 2 families were given duplicate rooms. While we were waiting for nearly an hour to check in, there was police activity in the parking lot and DEA agents entered the hotel. Upon entering our rooms, one family found mice droppings, one family was given an active key card to an already occupied room, at least one family was given a dirty room, and multiple families were given rooms for a single occupancy. We were advised by the police that the hotel was not safe for young children, and we learned the city has fire code violations on file for the water park. The hotel tower was filthy with stained carpets and food on the floor.