This review is about our personal experience and how we found our stay at this hotel, which was hugely disappointing, mainly due to the condition of the bathroom in our room, the furnishings in the room and also the lack of cleaning! Firstly the pool and outside bar area seemed fine, although we didn’t use them during our stay! Our room was a totally different story, the bathroom was shocking, the bed settee looked disgusting and the fridge was pointless because the power goes off when you leave the room, making the fridge and contents warmer than a cupboard! Now to the bathroom, the toilet seat looked deeply stained and wasn’t even attached to the toilet, thankfully we found this out before sitting on it! The towel rail fell off the wall, the shower was disgusting, it was rusty and dirty, although the shower worked well! The room in general needs a refurb, as do the balcony chairs, which didn’t look good! The main problem was the cleaning of the room, which was non existent apart from the bins being emptied and the top sheet being pulled over the bed! Not once was the floor swept and also never mopped! The maid decided to hang our bath towels on the balcony, instead of changing them and this resulted in us not being able to tell who’s was who’s! My wife had hers changed twice during the week, one of which was made into a swan the day before we came home, I had to endure the same towel for 6 days, I didn’t know what was sticking to me the most the towel or the floor! The maid also chose to use a plastic chair outside the door to our room to store a pile of dirty washing, I don’t know who’s it was, it certainly wasn’t ours! I don’t think a hostage situation would get you clean laundry here, I asked for clean towels on the Friday to be told there were none in the hotel! Due to the situation with the room, we spent the first two days of our holiday trying to find somewhere else to stay, but then opted to stick it out! We had to wear flip flops around the room to avoid our feet becoming dirty! The air conditioning was noisy but good and the safe was £2 per day, but that worked well! Our room was at the back of the complex and we didn’t suffer any noise nuisance! One morning we spent 30 minutes in reception waiting for our taxi, during that time the male receptionist left his post to go and sit by the bar, out of the way and he constantly ignored the phone each time it rang, choosing instead to bury his head in his phone! Whilst he was doing this the reception area where we were sitting, had dirty tables, rubbish left on them and used scrunched up tissues on them! They were still there 12 hours later, we have photos to prove it, as with all other things mentioned in this review! We complained to the rep and receptionists, as well as asking to speak to the manager! Nobody knew where he was during our stay, he must be The Olu Deniz hide and seek champion! As well as not seeing him, we did not see anyone walking around in a supervisory capacity during o