I have just returned from 10 nights at the hotel and unfortunately I wasn’t impressed however I will start off with the positives. The hotel is in a great location for exploring Hisaronu as it is only a few minutes walk from the main ***** and also the bus stop, if you wish to explore further. The rooms are kept spotless, bedding and towels changed daily and the cleaner was so friendly. The balcony is tiny however and not spacious enough to sit out on so we just used it to dry our towels and swimming costumes. The pool area is a good size and there was plenty of sunbeds, although the typical British do like to get up at 7am and reserve theirs, so you don’t always get the best spot unless you do the same. I emailed the hotel the day before we arrived requesting a ground floor room due to being heavily pregnant and they did sort this out for me, which was much appreciated. The receptionists were very helpful so I couldn’t fault them. Late check out is also available for £25 which I found very reasonable and meant we could still use the pool on the last day as there is no luggage room to leave your suitcases somewhere safe otherwise. Now onto what let the hotel down. Upon arriving exhausted and ready for bed at 4am, we failed to read the signs which state “no food or drink to be bought into the hotel, we will search your bags and this will be confiscated” so the next day my friend and I walked to the local supermarket to purchase a big bottle of water each and a packet of crisps. When we arrived back to the hotel, we were stopped by James (a waiter) and given a rather abrupt and rude telling off infront of other guests, which was absolutely humiliating, and threatened to be kicked out of the hotel if we didn’t like their rules. As two young girls on their first day of holiday, I’m sure you can imagine how this made us feel. As if this was not bad enough, the owner (who is the most miserable person I’ve ever met and unsure how he works in the hospitality business) also joined in so we had the two of them having a go at us. We felt so uncomfortable knowing we had another 9 nights left that I even contacted my travel agent for a hotel change request but unfortunately it wasn’t possible so we spent the entire holiday walking on egg shells and being glared at by the owner every time we returned to the hotel with a bag of shopping (clothes, presents etc, not food!!!!) and James even checked our bags infront of him one night but luckily it was only t-shirts from the market. Whilst I understand, it is a business and they are trying to make money by forcing guests to purchase food and drink from them, their prices are ridiculous and as I explained to the receptionist, we are on a budget and if I can save money going to the supermarket then that’s what I’m going to do. For example, I bought a carton of juice from the hotel for 100 lira (roughly £3 which I wouldn’t even spend on juice in England) but the same carton of juice was only 25 lira in t