Hampton Inn and Suites Oklahoma City/Quail Springs

Staff was great. Hotel a bit run down. Room ok. Bathroom retrofit was poorly done. 7.5 foot high shower head. Terrible fitment of the shower surround. Drawing missing from bathroom. Only one elevator working. Carpet in hallways and room did not look clean.

Very clean large room Work out room with fans for treadmills Batteries in tv remote needs replacing as well as showe soap - containers were empty Fridge in room but no microwave

Breakfast fresh. Room clean Parking easy and felt safe. Staff very friendly and accommadating..

Rooms are clean and quiet. Nice gym set up compared to many. I do not typically leave reviews; however, it was not the hotel itself that prompted this review, but rather the front desk staff! They were all amazing and personable but one in particular deserves recognition. I don’t remember the spelling of his first name, but he introduced himself as J. Every time you walk in or out he would greet you by name, with a smile and ask how your day was or if there was anything he could do for you. The energy and care he gives to his job is to rare these days!! J deserves the highest recognition for providing a level of customer service that should be the gold standard! I hope this review finds it way up the corporate chain and he is appreciated by the company!

The room was clean, bed was comfy. The shower didn't have a lot of pressure.

Clean room, easy check in, friendly staff, excellent quick breakfast

My key stopped working on my second day there & the housekeeper was very attentive & called the manager who was present within minutes & provided new keys!

The mattress needs to be updated to a pillow top or a least a thicker mattress. The towels and bath mats both need to be replaced. Our towel had a hole as did the bath mat. Staff were very friendly and efficient.

Property was in a good area but the air conditioner leaked water so the floor was wet and the room smelled of mildew. The water pressure in the shower was probably on the lowest setting legally allowed. However the beds were comfortable and the room was clean except for the wet ( not damp ) carpet.