The room was excellent. The listing for the hotel was mis-leading. There is a picture of a stair case leading to the ocean but the hotel is 10km from the ocean. We ordered, paid and ate their cheese and cracker plate on the outside patio. A member of the staff later told us that we should have not left the plate on the table and should bussed it ourselves. The staff member was extremely rude about it. We asked for a late check out and she told us "we don't do that". I then asked another staff member in the am and we had to pay $50 USD for each hour after 10am, (even after the previous staffer fiasco).