Moon Palace Jamaica
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Ocho Rios
Moon Palace Jamaica
#2 of Premium Hotels in Ocho Rios
Main St, Ocho Rios, Saint Ann, Jamaica
Show on Map
When you stay at Moon Palace Jamaica – All Inclusive in Ocho Rios, you'll be on the beach, within a 10-minute walk of Jamaica Beaches and Turtle Beach. This luxury property is 3.1 mi (4.9 km) from Dunn's River Falls and 2.6 mi (4.2 km) from Mystic Mountain.Show More
We Price Match
4.1/5Very Good·Cleanliness: 4.1
All 94 Reviews
Amenities
Outdoor Swimming PoolExclusive Beach AreaBeach VolleyballDivingSnorkelingHot SpringSaunaSpaMassage RoomFitness Room
All Amenities
Surroundings
Landmarks: Turtle River Park
(630m)
Landmarks: Konoko Falls
(1.5km)
Landmarks: Jamaican Bobsled Rollercoaster
(1.6km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
Standard Room
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
Ocean View Room with Balcony
1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Toothbrush
Private Toilet
Hair Conditioner
Check Availability
1
Deluxe Family Room
1 King bed and 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Toothbrush
Private Toilet
Check Availability
12
Superior Two Bedroom Presidential Suite Ocean View-Kids&Teens Free
1 King bed and 2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Sea View
Toothbrush
Private Entrance
Check Availability
6
Deluxe Resort View with Balcony-Kids&Teens Free
1 King bed or 2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Sea View
Toothbrush
Private Entrance
Check Availability
1
Governor Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Toothbrush
Private Toilet
Hair Conditioner
Check Availability
Deluxe King Room with Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Check Availability
5
Junior Suite
1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Toothbrush
Check Availability
1
Junior Suite 1 King bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Toothbrush
Check Availability
1
Concierge Level Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
In-room Wi-Fi
Check Availability
Hide Room Types
Guest Reviews(94)
4.1/5
Very Good
Verified Reviews- Cleanliness4.1
- Amenities4.1
- Location4.1
- Service4.1
Breeze
January 24, 2024
Small Rooms. Other than that it was a wonderful stay, good folks, fun activities and amenities overall.
Damali
January 24, 2024
This was my second time at the property because I loved it the first time. Sadly my second experience wasn’t the best. Something came up missing from my room, when I alerted security and went back to my room the door was open, despite me closing it. My room was changed and when I arrived at the new room that door was open as well. I was left feeling unsafe and uncomfortable. The public relations team did their best to rectify the situation but ultimately the damage was done.
Katelyn
January 21, 2024
Amazing trip! Our week long stay was the first time my husband and I ever travel abroad. Our excursions were booked on site once arriving, so convenient! All staff was incredibly friendly and helpful. We will certainly be staying with moon palace again very soon!
Huntley A
January 16, 2024
The ambiance was on point. However, the food in the restaurants did not do it for me. I like food that is seasoned well, the food needs some help and also the entertainment was disappointing!
Atena
January 15, 2024
Just got back from our vacation at Moon palace Jamaica and I have mixed emotions regarding this place, so I start from the only thing that we liked to the stuff we didn’t like so much.
There are so many lovely people working in this resort, very warm, kind and friendly no matter if you tip them or not. The hotel itself is mediocre at it best. Lobby and common areas are clean and beautiful but the rooms are small and outdated, we had mold in our shower.
Upon checking in I mentioned that I have a gold status in *******, and they upgraded my room to ocean front which was nice but that’s about all you get with VIP, I lost count how many times I called to get an Iron in our room, or one night they forgot to put water in our room and I called three times to get water, we couldn’t use the hair dryer because the connector was loose.
There are few walk in restaurants which all serve more or less the same menu and the food is bland and tasteless.
We didn’t enjoy any dish and we tried all restaurants except momo. Buffet is not bad but the variety of food is less than other luxury resorts that I have been before.
Arvind Kumar
January 15, 2024
We did have some staff service issues which was brought to the attention of operation manager and the executive director Poala and she addressed those issues.
Cynthia Trina
January 13, 2024
Beautiful property, very well kept, great customer service, good was great.
The only thing we didn’t like was the drinks. Alcohol was cheap and very heavy handed when making them! That was our only complaint, made up not want to drink.
Dennis
January 17, 2024
The most amazing spa I have ever been to. Great resort. Liked it so much I booked another one.
Kelli
January 8, 2024
Your given credits for activities around the property but everything is booked up so you can’t even use it and to me is not a perk if not available. Room upgrade is a joke. It was the same exact room i would Have stayed in without one.
Cleaning staff not on top of restocking room
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: Before 12:00
Front desk hours: 24/7
To check-in, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental
StyleA la carte, Buffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Show More
Property Description
- Number of Rooms: 619
When you stay at Moon Palace Jamaica – All Inclusive in Ocho Rios, you'll be on the beach, within a 10-minute walk of Jamaica Beaches and Turtle Beach. This luxury property is 3.1 mi (4.9 km) from Dunn's River Falls and 2.6 mi (4.2 km) from Mystic Mountain.
Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a nightclub, and a sauna. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Buccaneers Reef, a restaurant where you can take in the pool view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 swim-up bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 705 individually furnished guestrooms, featuring iPod docking stations and Smart televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a nightclub, and a sauna. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Buccaneers Reef, a restaurant where you can take in the pool view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 swim-up bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 705 individually furnished guestrooms, featuring iPod docking stations and Smart televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Exclusive Beach Area
Beach Volleyball
Diving
Snorkeling
Hot Spring
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingFree
Airport Pick-up Service
Airport Shuttle ServiceAdditional charge
Bar
Nightclub
Tennis Court
Billiards Room
Table Tennis Room
Restaurant
Meeting Room
Multi-Function Room
Children's Pool
Children's Playground
Kids' Club
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Hot Spring
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
Show More