Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location9.7
Amenities9.6
Service9.7
Cleanliness9.8
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Negative reviews(10)
Xiguahong
Cloud View & Rain Listening Twin Room (Oxygen Ion Humidification)
Date of stay: Jun 2026
Other
16 reviews
4.7/10
Posted on Jul 25, 2026
I had an unpleasant experience at this highly-rated restaurant. After waiting half an hour for my order and being told it was almost ready three times, I found out they hadn't even started preparing it when I went to check. On top of that, the staff's attitude was very poor. As a star-rated hotel, I find this kind of service completely unacceptable. The duty manager apologized that day and promised to follow up with me the next day regarding the resolution. I've been waiting for five days now, and I haven't heard anything. It's not that I'm curious about their internal process, but I wanted to see if they would actually keep their word. Unsurprisingly, it was a letdown.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:非常抱歉給您帶來不愉快的用餐體驗,這是我們內部溝通的失職,並且對態度出現問題的當事員工進行了辭退處理,並且我們優化了點餐跟蹤流程,後續確保每單二次確認進度。同時,所有值班經理的承諾已納入24小時閉環監督。確保以後不會發生類似的問題,懇請您給我們多一次機會,我們希望能用實際行動彌補過失。您的批評我們銘記在心,期待能有機會讓您看到改變。
Guest User
Double Bed + Sofa Bed
Date of stay: May 2026
Family
25 reviews
10/10
Outstanding
Posted on Jun 23, 2026
The environment at Yuehuang Resort Hotel is exceptionally good, and my kids loved it. The butler even upgraded our breakfast, which was really rich with a wide variety of options. The special afternoon tea was also a nice touch.
Original TextTranslated by Google
6/8
Response from Property: Dear Guest, Thank you for your recognition! We're relieved that the children enjoyed it. We're delighted that the upgraded breakfast and afternoon tea were a hit with the whole family. Next time you visit, please ask the butler to recommend a few new dishes that the kids will love! We look forward to seeing you again!
Guest User
Snow Mountain Room (Double Bed) (Terrace)
Date of stay: May 2026
Travelling with friends
10 reviews
10/10
Outstanding
Posted on Jun 18, 2026
The hotel's location is excellent; waking up in the morning felt refreshing and ethereal. The in-room oxygen diffusion system is a huge plus. Downstairs is Linchen Restaurant, a popular spot on social media, and their stone pot chicken is absolutely delicious. Beyond the well-appointed facilities, elegant ambiance, and tasty food, what truly impressed me was the incredibly warm service. From the welcome dance to the meticulous care provided by team leader Cicheng Cheng from the moment I stepped into the hotel, I felt incredibly well looked after.
Original TextTranslated by Google
Response from Property: Dear Guest, "A misty morning, surrounded by warm care"—this is the ******* memory that Yue Crown Hotel most wants to offer every guest. Tsering is especially happy to see your recognition, saying that "meticulous care" is exactly what he strives for every day. We look forward to our next gathering, where the morning mist, oxygen supply, stone pot chicken, and Tsering's hospitality will continue to add to your highland journey with ease.
Guest User
Oxygen Diffusion One-Bedroom Suite with Living Room (Humidifier, 180° Panoramic View, Sofa Bed)
Date of stay: May 2026
Family
10 reviews
10/10
Outstanding
Posted on Jun 9, 2026
My friend told me this is the best hotel in Nyingchi, and I totally agree! The service was exceptional from the moment we arrived until we left, making us feel completely at home. We missed the ******* incense class, but the teacher still made three for us! Our personal butler was so attentive throughout our stay, it was truly heartwarming ❤️❤️. And the rooms and food? Beyond amazing, my family couldn't stop raving about them. We'll definitely choose this place again next time we're in Nyingchi!
Original TextTranslated by Google
Response from Property: Seeing how satisfied you and your family were, and even receiving the praise of being "the best in Linzhi," our entire team is overjoyed! Every detail you mentioned warmed our hearts—the "home away from home" service from arrival to departure, the butler's thoughtful follow-up, the three pieces of ******* incense specially made for you by the incense master, the room and meals that your family raved about… especially that "I'll definitely choose this hotel again next time I'm in Linzhi," a definite affirmation that we'll cherish. Thank you and your friends for your trust and recommendation. We look forward to your and your family's next visit; Yue Crown will continue to welcome you "home" with the best service.
Wendy Slytherin
Snow Mountain Room (2 Beds) (Terrace)
Date of stay: May 2026
Solo traveller
9 reviews
10/10
Outstanding
Posted on Jun 9, 2026
The room was clean and tidy, the hotel environment was comfortable, and the staff were warm and attentive. The complimentary afternoon tea included with the booking was also very rich and truly reflected the local charm.
Original TextTranslated by Google
Response from Property: 感謝您的好評與認可!讀到“房間乾淨整潔、酒店環境舒適、工作人員熱情周到”,以及“下午茶豐盛且體現當地特色風情”,我們倍感欣慰。能通過一份下午茶,讓您感受到林芝的獨特魅力,是我們最開心的事。您的肯定已分享給服務團隊,大家都備受鼓舞。期待您下次再來林芝,悦皇冠將繼續以舒適的環境、熱情的服務和地道的美食,迎接您的每一次光臨。
RUSH B!
Snow Mountain & Mist Double Bed Room (Oxygen Ion Humidification)
Date of stay: Apr 2026
Couple
2 reviews
10/10
Outstanding
Posted on May 20, 2026
I had a very comfortable three-night, four-day stay at the Nyingchi Crown Plaza, which was truly an unexpected highlight of my Tibet trip. I simply have to give them genuine praise.
👍 First, the service was incredibly thoughtful. We were greeted with a welcome dance upon arrival, and every evening we received a complimentary 'goodnight' drink and fruit. The room was always impeccably cleaned, and they even helped fold clothes and wash socks (which I was so grateful for!).
💐 The hotel's decor and aesthetics are wonderful; both the lobby and rooms are spacious and beautiful. Our room had a view of the snow-capped mountains, and there were free ******* incense making classes and afternoon tea experiences available.
🥞 The breakfast selection was very rich and satisfying every morning. The sweet tea was delicious, and the stone pot chicken for lunch was also quite good.
I've already recommended it to friends and hope to stay here again if I ever return to Nyingchi.💖
Original TextTranslated by Google
6/9
Response from Property: 感謝您留下如此温暖而詳盡的點評!很高興您將悦皇冠定義為本次西藏之旅的“意外之喜”,這是對我們最高的褒獎。從歡迎舞蹈、每日晚安飲品與水果、房間打掃與疊衣洗襪的細緻關懷,到藏香課與下午茶的文化體驗、雪山景觀的壯美、豐盛早餐與石鍋雞的美味——您提到的每一個細節,我們都一一銘記。您願意將我們推薦給朋友,並期待再次入住,這份信任我們倍加珍惜。期待您再次光臨林芝,我們再續這份舒適與温暖!
Anonymous User
Snow Mountain & Mist Double Bed Room (Oxygen Ion Humidification)
Date of stay: Apr 2026
Solo traveller
75 reviews
10/10
Outstanding
Posted on May 12, 2026
******* attire experience: Top-notch!
Minibar: The coffee was delicious.
Special afternoon tea: Very unique.
Facilities: Good.
Service: Excellent.
Environment: Facing the snow-capped mountains 🏔 – indescribably wonderful!
Original TextTranslated by Google
Response from Property: 感謝您用如此生動的文字描繪出高原度假的理想模樣。身着藏裝,面朝雪山,品一口特色下午茶,再喝一杯香濃的咖啡——您描述的這幅畫面,正是我們希望為每一位遠道而來的客人創造的“別提多爽”的瞬間。很高興服務與環境都能讓您滿意,期待雪山之下,與您再次相遇。
Saierbahefanzhongyan
Oxygen Supply Double Bathroom Double Bedroom
Date of stay: Apr 2026
Family
18 reviews
10/10
Outstanding
Posted on May 9, 2026
Extremely satisfied with this hotel! The location is great, the rooms are comfortable, and the decor is very stylish. This room type even has two bathrooms, which is super convenient for families. The hotel restaurant is also delicious. Definitely worth a stay!
Original TextTranslated by Google
Response from Property: 尊敬的客人,非常感謝您對酒店的評價與支持,因為您的讚許讓我們充滿動力,是我們努力前進的方向,我們會以超一流的性價比回饋您的關愛和支持,我們衹做最好的給您,期望獲得您的最大滿意與肯定
Guest User
Cloud View & Rain Listening Twin Room (Oxygen Ion Humidification)
Date of stay: Mar 2026
Business traveller
9 reviews
10/10
Outstanding
Posted on Apr 26, 2026
The environment is very clean, and the scent in the bathroom is incredibly refreshing. I was able to get a late checkout until 4 PM, which was a huge plus. The balcony is also great, with views of the snowy mountains. The welcome service at the entrance was very attentive.
Original TextTranslated by Google
6/8
Response from Property: It was a pleasure to provide you with a wonderful stay. With sufficient room availability, we tried to arrange the most ideal room for you. If you have enough time, you can enjoy our special afternoon tea, try on our ******* clothing, and experience our intangible cultural heritage handmade incense – all very unique experiences. We hope you will continue to choose us and look forward to your next visit.
Guest User
Cloud View & Rain Listening Twin Room (Oxygen Ion Humidification)
Date of stay: Mar 2026
Travelling with friends
66 reviews
10/10
Outstanding
Posted on Apr 10, 2026
Had a truly wonderful stay. The hotel rooms were spacious and comfortable, and the evening turndown service was a unique touch. The stone pot chicken and ******* fragrant pork at the restaurant were absolutely delicious! 👍
Original TextTranslated by Google
Response from Property: Thank you for your positive review! We are delighted that the room was spacious and comfortable, and the evening ceremony left you with a special memory. We also enjoyed the stone pot chicken and ******* pork dishes at the restaurant. Our stone pot chicken uses local wild mushrooms and free-range chicken from an altitude of 3188 meters, slow-cooked in a small stone pot, with carefully selected Chinese herbs as key ingredients. It is delicious and nourishing, which is why it is loved by many customers. We are honored that you enjoyed it too, and we hope you will recommend it to more friends. We wish you happiness every day and look forward to your next visit to experience more delicious food and warm hospitality!
Yigefeifei
Snow Mountain & Mist Double Bed Room (Oxygen Ion Humidification)
Date of stay: Feb 2026
Couple
21 reviews
9.5/10
Amazing
Posted on Mar 28, 2026
I stayed at this hotel after visiting Lulang Village to see the peach blossoms, and the service was excellent. I heard it's considered the best hotel in Bayi Town. It's about a 20-minute drive from Linzhi High-Speed Rail Station. I chose it because I was taking the high-speed rail to Lhasa the next day. The breakfast was very good, and for dinner, we had the stone pot chicken set. The ******* chicken was quite tough, so we mainly just drank the soup. The hotel provides a full range of toiletries, including body lotion. I took a good oxygen-infused shower and washed my hair; I wouldn't dare wash it so easily the next day when heading to Lhasa.
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6/8
Response from Property: Dear Guest, Your positive review is a great encouragement to all our staff. Your praise is the best affirmation of our work. We will continue to maintain our high standards of service and continuously improve and perfect our facilities. We hope to create an even more perfect experience for you on your next stay. Have a wonderful time!
Bingge77
Snow Mountain & Mist Double Bed Room (Oxygen Ion Humidification)
Date of stay: Feb 2026
Couple
16 reviews
10/10
Outstanding
Posted on Mar 11, 2026
This hotel deserves all the praise! The moment we stepped into the parking lot, we were greeted by that signature scent of a five-star hotel. As soon as we entered, the authentic ******* decor immediately immersed us in a wonderful atmosphere.
The front desk staff were incredibly efficient with check-in, and they even upgraded our room for free! While we waited, we sipped on rhodiola tea and enjoyed a welcome dance – it was an amazing experience.
The room design was thoughtful, the amenities were high-end, and every little detail exuded quality.
This is the first hidden gem of a hotel that has made us fall in love with an entire city just because of our stay there!
Original TextTranslated by Google
Response from Property: Thank you so much for your heartfelt and warm review! We are truly delighted and touched by your high praise. We are so glad that you fell in love with everything from the special fragrance in the parking lot to the Tibetan-style lobby decor at first sight. The efficient and smooth check-in process, coupled with a complimentary room upgrade, and the heartwarming Rhodiola rosea tea and welcome dance, made for a truly memorable and memorable experience. Thank you also for appreciating the thoughtful design and high-quality amenities in the room; every detail was a delightful surprise we wanted to provide. You said you fell in love with a city because of a hotel—that's the highest praise we could receive! We look forward to your next visit and continuing to offer you a unique and wonderful ******* experience.
ZZLxiaobing
Snow Mountain Room (Double Bed) (Terrace)
Date of stay: Jan 2026
Other
53 reviews
9.2/10
Great
Posted on Feb 10, 2026
The room facilities are complete and comfortable! The Linyi restaurant serves excellent food, and the service is exceptionally good! Highly recommend!
Original TextTranslated by Google
Response from Property: Thank you for your positive review and recommendation! We are delighted that the room was well-equipped and comfortable, and that the food and service at Linzhi Banquet met your expectations. 💛 We will continue to maintain our high standards and look forward to your next visit!
Anonymous User
Oxygen Supply Double Bathroom Double Bedroom
Date of stay: Dec 2025
Family
3 reviews
10/10
Outstanding
Posted on Jan 29, 2026
I've always been really happy with this hotel, and the housekeeping team is great 👍. But I was a bit disappointed during breakfast today 🙁. There were still 15 minutes left, and they already started packing up in a rush. They didn't even make a fried egg for my child.
Original TextTranslated by Google
Response from Property: 尊敬的客人,特別感謝您一直以來對酒店的認可,也很珍惜您對客房部的點贊,這份肯定是我們前行的重要動力,但得知您和孩子在早餐時段,還有 15 分鐘卻被匆忙收餐、甚至沒吃上煎蛋,我們心裏滿是愧疚和抱歉,這絕對是我們服務上的疏漏,沒能讓您和孩子擁有舒心的早餐體驗,真的特別不應該。我們已經第一時間和餐飲部負責人溝通,明確要求:嚴格執行早餐結束時間,嚴禁提前收餐、撤台,確保在營業時間內所有餐品正常供應;針對帶小童的客人,優先保障煎蛋、麪檔等現做餐品的製作,不推諉、不催促;加強全員服務培訓,把 “客人體驗優先於收尾流程” 作為核心準則。您一直以來的滿意,是我們最珍視的口碑,這次的疏漏我們會牢牢記住並徹底整改。真心希望能有機會彌補這次的不愉快,下次您再來用餐時,我們一定用規範、貼心的服務,重新換回您的滿意。
Guest User
Snow Mountain & Mist Oxygen Diffusion Terrace Double Bed Room (Oxygen Ion Humidification + Sofa Bed)
Date of stay: Nov 2025
Family
3 reviews
9.2/10
Great
Posted on Dec 14, 2025
The hotel room facilities are quite new and have everything one needs. Most of the services were very satisfactory, with just one exception. I arrived at the hotel in the afternoon, and due to altitude sickness and fatigue, I fell asleep immediately. Then, a hotel employee came to deliver sweet tea or some food. I didn't hear the knock, so they just swiped their card and entered the room directly. This was a bit too abrupt; there was no prior notification before they just let themselves in. That's not ideal. Otherwise, everything else was fine.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you so much for sharing your honest experience. We are also pleased that you were satisfied with the hotel's facilities and most of its services. Regarding the incident where an employee swiped their card to enter your room without prior notice, we sincerely apologize. This was an oversight on our part, and we have already retrained and disciplined the relevant personnel. We are very sorry for the unpleasant experience you had. We have immediately reviewed and optimized the relevant service procedures, and in the future, if room service is needed, we will confirm the details multiple times. Your feedback is very important to us, as it helps us identify problems and improve our services. We apologize again for this oversight and thank you for your understanding. We look forward to serving you again and making up for this regret.