Nuremberg Hotels & Accommodations

We only booked this hotel as we were away on business and attending Biofach at the exhibition centre nearby. Of course prices went through the roof as an exhibition was on, my company £364 for a basic twin room per night / for 3 nights - over £1000 in total! When I arrived, yes the room was clean but I was suprised at how basic it was for the price, plus the fact it looked nothing like the pictures on trip advisor. I also looked on booking.com to see there was rooms available for that night for less than half of what we paid. I went down to reception and asked if there was any other rooms available as I felt our room was very poor quality for the price, and we overpaid compared to the current price for available rooms. I’ve never seen someone at reception seem to offended at such a standard question. She asked me ‘what my point was’, and insisted there were no rooms available except those that hadn’t been renovated. Answering my question if an available better room was available seemed impossible and she said I should speak to the manager the next day. However there was a very helpful woman who checked me in. Before I even got round to speaking to a manager the next day we decided to go the gym. Of course the gym isn’t signposted anywhere in the hotel, why would a key facility be? I asked the woman at the desk (who was on her mobile phone) where it was and she pointed ahead of her and said the door on the left after the glass door. There were 3 doors, of course none said gym on and they all looked the same. I picked one and ended up in the stock room. I went back and asked her to confirm again but she just pointed again as it must have been too much effort to walk round from the desk and show me. Of course I eventually found it, no air con, music or lights but not suprised. When we first arrived the lady at reception recommended booking for the restaurant as it gets busy, we didn’t book that night and we were asked by the waiter if we had a reservation but luckily there was space. We decided the next day to request a booking to which the response was ‘you don’t need to book there’s lots of rooms’, to which I confirmed what the waiter had said and so she reluctantly wrote my room number down on a piece of paper. I never even complain, especially when away on business, but only 1 night in I felt I needed to The plus side is the food is good, and the location is 10 minutes from the exhibition, shame it was taken over from the Hilton and the customer service is beyond poor.

Die Anreise hat leider eher schlecht begonnen, da an der Schranke zur Parkgarage erst mal Verwirrung entstanden ist. Zunächst ist die Feuerschutztür zu, ein rotes Lämpchen leuchtet und die vielen Knöpfe am Gerät sind nicht beschriftet. Letztendlich gelang es mir mich mit der Rezeption zu verbinden, welche mir zunächst erklärt hat, dass sie mich nicht reinlassen können, da es ja keine Plätze mehr gibt (rotes Lämpchen ist dafür der Indikator - das muss man scheinbar selber wissen). Große Alternativen gibt es draußen aber nicht, da man sich direkt an einer Parkplatzlosen Straße befindet, direkt neben dem Bahnhof. Letztendlich wurde ich reingelassen, und siehe da.....2-3 Parkplätze frei und noch 4-6 weitere Behindertenparkplätze. Schlechtes Management auf ganzer Linie! So möchte man nach einer langen Reise aus dem Ausland nicht begrüßt werden. Der Eingangsbereich und die Rezeption, sowie die Bar, sehen sehr nett aus. Der Check-In erfolgt recht zügig und man kann sich schnell auf sein Zimmer zurückziehen. Mein Feedback bezüglich der Garage wurde allerdings beinahe gekonnt ignoriert, wenn auch angehört. Immerhin. Minibar gibt es keine, die darf man sich im Eingangsbereich selbst auffüllen. Da musste ich einfach nur lachen. Da kann man gleich mit seinem Rucksack zum Supermarkt gehen und sich alles billiger auf das Zimmer schleppen. Ich glaube das Hotel hat den Sinn einer befüllten Minibar auf dem Zimmer nicht ganz verstanden. Das Zimmer selbst war sehr nett, auch relativ ruhig, wenn man bedenkt in welcher Gegend man sich befindet. Alles war sehr ordentlich und sauber, auch optisch sehr nett dekoriert finde ich. Eine Freundin von mir hatte ein Zimmer in einem anderen Stockwerk. Leider kann man mit seiner Zimmerkarte, welche für den Lift notwendig ist, nicht in andere Stockwerke fahren. Super mühsam hier 3-4 Stöcke die Treppe auf und ab zu laufen. Dann die nächste Überraschung (auch wenn das eher ein ”erste-Welt-Problem” ist). Netflix ist auf dem Fernseher gesperrt. Ein kurzer Besuch bei der Rezeption sollte zwar für Licht in der Sache Sorgen, aber vielmehr schuf es Verwirrung, nachdem mir erklärt wurde, dass Netflix nur in den Junior-Suiten oder aufwärts freigeschalten ist. Das W-Lan ist zwar gratis Im ganzen Hotel (was bedeutet dass Netflix am eigenen Handy funktioniert), aber am TV-Gerät wird es bewusst gesperrt. Wo ist da die Logik? Der Essensbereich ist leider etwas ungünstig positioniert, allerdings war das Buffet ganz gut, sowohl von der Qualität als auch von der Auswahl. Nur die warmen Speisen könnten etwas wärmer sein, aber das scheint heutzutage in der Hotelbranche schon normal zu sein. Es ist am Wochenende eher schwer ein Platz zu finden, um 09:30 Uhr waren nur noch 2 Tische frei (bei mehreren dutzend vorhanden Tischen). Check-out war schnell und unproblematisch. Basierend allerdings auf den oben beschriebenen Erfahrung finde ich das Hotel zu teuer! 2 Nächte mit Parkplatz und Frühstück machten fast 300€ aus. Ich glaube dieses Hotel hat

Considering this is only a 3* property, the staff make sure you have a far greater experience that really impresses. The hotel is located a relatively short walk from Nuremberg Castle (about 10 -15 minutes) which is the Northern point of the old town. You can also ride the 4 Tramline that stops outside the hotel or the U3 underground line is less than a 10 minute walk. As such, you're very well connected and in easy reach of everything the city has to offer. The hotel looks like an older building, almost medieval in it's styling, but it is modern, fresh and clean. They are practicing COVID protocols, which must be followed and that included having a vaccination certificate to check in. Masks are required in all the public areas and you need to specify a breakfast time so as they can organize the distance seating. My room was odd in that it was huge, but set for one person. A big double bed, but with a single duvet and just one pillow. The linens were fresh and clean and mattress comfortable. There's a desk, chair, small table, flat screen TV and good space for luggage and hanging clothes, but it felt very empty because of the size. Hardly a complaint. There's a fridge, which is very welcome. The heating was good and needed in the cold winter. Bathrooms have a shower/tub and basin with excellent hot water pressure, but the only amenity is a standard body/hair wash. Towels were a bit old, but certainly clean. Currently, house keeping is limited because of COVID, but towels are refreshed every day and they empty the trash. Breakfast is excellent. On my first morning, they even laid out a chocolate Santa for me, which was very nice. There is everything you'd want to eat and more. A really good selection of hot and cold items, all of very high quality. It's buffet style, but the staff are still there to help and are always friendly and clear tables quickly. The one problem the hotel is currently experiencing is with their WIFI provider. Although free, the property has run into a tech issue they seem unable to solve that means you have to pay to log in to each device. You will have no choice but to pay, so make sure when you login you get a receipt. Just email it to the front desk and they will immediately reimburse you either in cash or make a credit on your credit card. They are just as frustrated by the provider as the guests, but they are super efficient about repaying the guest's costs. Overall, I couldn't be happier with this hotel. Very nice staff and good problem solvers that means problems aren't problems at all. I believe there is parking on site, but I didn't need it. They also have fresh fruit to help yourself throughout the day. A great option for Nuremburg.

Location is great, right next to Nuremberg main station. Parking spaces are also available. Even if you can't find a parking space, there are plenty of options in the area. The staff were friendly at reception. Unfortunately I can't say anything about the food as I didn't eat there. Otherwise everything was fine.

It was a very pleasant stay. Clean hotel , nice staff. I loved the spacious and great breakfast room with a nice and healthy sustainable breakfast as well. The comfort room is such an amazing experience with the large double bed and the waterfall shower. Definitely a must in the city 🏙️

The location is very convenient next to the u line. If the itinerary is arranged to visit the German Museum, you can come back immediately to rest. The shower equipment is warm enough and the hot water is very refreshing! The price is a hotel with a high CP value in Nuremberg.

My trip was cancelled due to COVID-19 (trade show was cancelled) and this hotel is refusing to refund the money! They told me they can only re-book me for another date in 2020, which they know is totally useless because so far Germany doesn't even accept travelers from USA and even if they will at some point this year the purpose of my trip was to attend a trade fair, which would only happen in 2021. The management of this hotel only worries about their profit and not about customers. They basically took my money and keep hiding behind their ”policies”. It's very typical for German ”hospitality” industry - they feel that as long as their policy is followed the customer can go pound sand. Needless to say, I will never stay at this hotel and will actively discourage anyone I know who travel to the trade fair to avoid this hotel at all cost. This hotel jacks up prices for very mediocre accommodations during the fair (I paid close to $300/night for room that typically costs $125 on a non-fair day) and refuse to help customer in any situation. All I wanted was to re-book my room for 2021 in order to attend the trade fair next year and I was brushed off like dust when I tried to communicate with the hotel. They had the nerve to ask for my compassion(!!!) after taking my money...LOL If you must stay at this hotel, always buy some sort of insurance, otherwise you're on your own if you need help. I'm sure they think they're completely right, because they followed their policies, but this customer will never forget.

This is a really nice hotel with large rooms, comfortable beds, and good amenities including the mini kitchens. It’s in a great location with all of the local downtown sites in Nuremberg within easy walking distance. The only negatives about our stay were the climate control on the rooms (it was difficult to get our room to a comfortable temperature in the hot summer) and what I would call a substandard breakfast bar. We are vegetarian/vegan and there were very few options for us. Also, the staff did not seem to keep the dining room clean and keep the breakfast bar stocked. We would stay here again because of the comfortable rooms, great price, and location, though.

Take FlixBus to Nuremberg and walk 3-4 to the hotel. The reception is very good 👍🏻 to answer my many questions English communication is good 😀 The room is large with two large windows although there is no view The room is very clean The hot water in the bath is no problem. Every day, I add tea bags and go. I will choose to stay. 👍🏻

Set I. A perfect location for us as it is 200 yards from the station but only a five minute walk into town. The mini E we arrived to the minute we left the staff could not do enough for us, the manager led by example but I must mention Celline who went above and beyond. Spotlessly clean the rooms were big and extremely comfortable. I would highly recommend and would certainly come back and this hotel would be my first choice