Latest Reviews for Northampton Hotels

Ibis Northampton Centre
3.7/5131 Reviews
Room 306 was terrible, there is definitely a plumbing issue in this hotel as there was an awful smell coming out of the sink every time you used the tap or your neighbour used theirs. We found food at the back of the mattress that was already covered in hairs and grime. We didn’t even touch the sofa bed as it was covered in dodgy white stains and covered in crumbs/more food. We felt so uncomfortable that we went to go and ask reception if we can move room. The member of staff we spoke to replied with “oh sh*t” when we explained it we didn’t feel this was professional however they were friendly and we were pleased that they did provide us with a new room. However room 304 was also terrible. Again, the smell from the bathroom was still present and the room still felt very dirty. Also, only one lift was in use which kept going into the basement which was staff only. Everytime we accidentally ended up there the staff looked really annoyed at us. The only way to deal with this was to press the ground floor button every time the -1 (basement) button illuminated. This probably also annoyed the members of staff as much as it annoyed us.

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