Holiday Inn Express & Suites NORFOLK AIRPORT by IHG

Best hotel I've stayed in, with large rooms, separate bedroom, two TVs and a large desk, great staff. Breakfast is ample and very good. Easy access to restaurants( a walk across the street) and next to the highway.

The room was clean I could tell they maintain it well because I do additional cleaning when I get to the room and can see additional dirt and grime that comes off and there was minimal. The staff were very friendly and even asked my preference on room floor and if I would like to be near the elevator or not. The one complaint I have that made me laugh because everything else was nice is when I went to use the bathroom in room 322 there was no toilet paper or even a toilet paper holder so I used the tissues and sent my daughter to get some from the front desk as the phone in the living area wouldn’t connect. They apologized and sent some TP back with her. With that being said I would still stay here again but I will definitely check for TP before I Cop a squat

Hotel was clean and there was a fair selection at the breakfast bar with freshly brewed coffee and tea available 24/7. The shining star of this Holiday Inn Express was the gentleman at the front desk. He was very friendly and went above & beyond to secure me gauze & tape when I cut my toe on the pavement. The hotel was also near many places to eat and felt safe. Definitely recommend!

The room was okay; however, we had an issue with the temperature of the water. The sick and shower water were barely lukewarm which was a problem considering we traveled during winter. I flagged it for the front desk but the response was there was nothing they could do about it and that maintenance would be back at 9:00 a.m. in the morning which unfortunately was after our checkout time.

Room was clean and very comfortable....The staff was awesome....I love the pancake machine....all the other food was good too

Room was clean and spacious. Staff was so helpful! Breakfast was good and beds were so comfortable!

The staff - 10/10. Great attitude, EXTREMELY helpful. Organized and ON TOP of managing the hotel. Well done! Cleanliness- 10/10. Breakfast- 8/10. Eggs were cold, juice machine broken. Food was good though and I ate it sooooo Parking- 10/10. No fees, just a parking lot; well lit, ample size. Check in- 12/10. Flawless. Room- 12/10. Size, comfort, amenities- fantastic. They were shy with towels but I’m sure I could’ve asked for more if needed due to the staff being absolutely flawless. Local events- Norfolk is always poppin, so there’s plenty to do here. New Year's Eve was a success. Thank you, Holiday Inn at ORF. Will book again, 100%.

The staff was great but the water pressure in the shower was horrible. The stream was horrible. There was like a screw through where the nob has to pass and it blocked me from changing the temperature so the water was freezing.