If you read the reviews of this hotel, they are mostly either good or bad with very little review in the middle. After going thru my experience in this Ningbo University operated hotel, now I can understand why this happened.
This hotel has 2 sections with newer section in front (rooms are more expensive) and older section in the rear (rooms are cheaper). Rooms in older section are walk-up with stairs (no elevator) and room interior is old like 10 to 15 years ago.
We booked 2 Luxury Deluxe Room (suppose to be in the new section with elevator) but was given normal Deluxe Room in the old section instead. I complained and requested to change to the same room that we have booked.
At first, we were told that the rooms that we have got in the old section were also Luxury Deluxe Room but clearly they were not, by comparing the photos of the room with what we have booked. After showing them the photos of the rooms that we have booked and insist that we should be getting the same room as shown in the photos, we were told that all rooms in the new sections were full for the night and they will try to arrange for room change the next day.
Finally we got both our rooms changed the next day to the new sections of the hotel. Much modern design, cleaner toilets, spacious room, etc., with elevator.
So guys, if you are booking this hotel and don't mind to pay just a little more, please state and ensure you got your room in the new section of the hotel in front.
