Anonymous User
April 24, 2023
It can only be said that it is not satisfactory. I ordered one day on the two platforms respectively. On the first day, he told me that the order could not be found, and there was no order from me. Later, I sent him the order information to him, and he again He said he couldn't find z, and after a while, he said he found it and said that I ordered the next day, but he ignored me. I called him and said that I just ordered tomorrow, not today, and he I thought that the screenshot of my order was approved, so I said no, my attitude was extremely bad, I didn’t feel like a hotel service staff at all, and asked me to go directly to the platform I ordered, saying that he couldn’t solve it. After I contacted the artificial customer service on the other side, there is really no difference without comparison. It’s great that people speak too much, and they are super gentle. I have an exam tomorrow), her attitude has always been very good, and she tried her best to help me solve it, very friendly. In the end, the customer service on the platform where I booked the hotel was almost resolved for me. The customer service of the hotel I booked contacted me again and said that the order was found. Because it was a distribution, there was an order error and it was not found. I was thinking at the time, since we want to do distribution, and we can’t even do basic information entry, why do we do it. During the period, he didn't say he was sorry or anything, so he was quite speechless. Wasted my entire hour. If it’s over here, I won’t say anything. In the end, I booked an exclusive double bed room, but I was given a dilapidated and dirty room. It can’t be said to be exactly the same as the picture, but Saying yes is irrelevant. It was very speechless, I asked if it was a scam, and then told me to check in, if not, I will refund. It sounds good, but because I have an exam tomorrow, there are no vacancies of the same room type in nearby hotels, so I am speechless. Isn't this forcing me to live here. Anyway, I think um, the service of this hotel is not very good.
The next day they asked me if I wanted to continue my stay. They didn’t count. Such a broken room, I thought I was stupid, I said I booked a different room type, and then changed me to a room that was better than what I booked , It’s the room type I booked yesterday, but it’s of no use, I just want to sleep comfortably for the exam, but as a result, I didn’t sleep well at night, and I was a little sleepy during the exam. What's the use of giving me such a good job the next day? I just slept for a few hours and then went home. I was really speechless. If you don't have that diamond, don't take this porcelain job. What kind of distribution are you doing? The hardware is not ready yet, so what are you doing?
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