Best Western Plus Newark Airport West Reviews

Even though the hotel is considered non-smoking, our first room we were given smelled like we couldn't stay in it. We asked to change the room and when we opened the doors we tried the people who lived there…in the end we changed 4 rooms to find at least one that doesn't smell and nobody lives in it. The place where the hotel is located is not safe, you will find it in the middle of the works and ruined buildings. The area seems quite dangerous, I recommend moving only by calling a taxi. The structure is old, dirty, the staff at the reseption was not very involved in customer service. Then luckily we only stayed there one night, while we were sleeping we heard the fights and knocks of objects against the doors of the other guest rooms. In short, the place is terrible, unsafe and highly discouraged. We had booked the same hotel on our way back but luckily canceled it. A suck.