Hotels near World Financial Center, New York

The location is good, close to the pier to Manhattan, every 20 minutes, very convenient! The room is very spacious and bright, and there is a breakfast downstairs that is better than Manhattan! Watching Midtown Manhattan in the evening is incomparable and stunning.

After a long flight from the UK we arrived to check in and were greeted by very friendly reception staff who asked us all about our trip, where we were travelling to etc, so we explained we were at the start of a roadtrip. We asked if our room rate included breakfast, it didn't, but the very helpful Nate said he wanted our trip to get off to a good start and gave us a voucher for breakfast. Was a lovely gesture, very welcome and the next morning it set us up for the day - thanks Nate! The hotel itself was fine, the room perfectly adequate. Our only issue was the family across the corridor. I think there had been a problem with their room so they were in the hallway making such an amount of noise which carried on inside the room. I believe several complaints were made as it was as though there was a party going on. Security came up a couple of times and it eventually quietened down. Just not what we needed at 11pm onwards after a long flight, nor I'm sure did anyone else.

Thought long and hard about what I wanted to say here. Feeling quite disappointed with this Hilton property. First I will say that all of the employees we encountered were kind, helpful and are what makes the Hilton brand a brand I appreciate. The area is not great, feels quite sketchy. But, it gets you close to NY but not NY prices. So there’s that. The hotel feels outdated. Lobby and restaurant have been decorated in a “modern”way so it gives an aesthetic of being a nicer hotel. But the guests we saw seemed more motel than hotel. Didn’t feel great about the security of this hotel. Especially in the parking lot and the room doors felt flimsy when not dead bolted. Then there was the overwhelming pot smell. Understand it’s legal in NJ, but the property is non smoking. AC only worked in the lobby. Room was a balmy miserable 79 degrees our entire stay. When the afternoon sun hit, well you didn’t want to be in your room. Hotel staff went out of their way to help the guests from what we saw. But MANY guests are not happy and complaining. So my recommendation is this: if you are looking for a 2 star hotel, in a sketchy feeling area, during cooler temperature days (I’m making a huge assumption the room heaters work) with cheaper rates than staying in NY, well than this is your hotel. If not, I would recommend looking somewhere else. Hilton corporate - please help these employees provide a better product for their customers. Give them some type of job satisfaction. Time to invest some money into this property. Start with security, move next to fixing the hotel temperature. Me personally, I will never stay here again.

It was great location , transportation to time square was easy simple. Highly recommended

The hotel had just been renovated. I arrived in New York during the peak tourist season. The cheapest accommodation in Manhattan was US$700, not including parking fees. I found this hotel, which was convenient and priced at US$170.

Visiting customers temporarily stay for one night, the lobby is very spacious, the service is also good, quite satisfactory.

The hotel was clean and well kept. The Desk staff were friendly and courteous. I was traveling for a family event and was able to check in a little early to be able to just return to the hotel later and sleep after a long day. The rooms were clean. The water pressure was a little low. That was my only minor complaint.

We stayed four nights at this hotel while on a motor coach tour to New York City. It is a bit of a ways from the city, but over the Labor Day Weekend traffic was light so didn't take long to get to where we were going. The hotel rooms were renovated in 2019 and are quite nice. The beds are comfortable and our room was very quiet. The bath amenities are nice quality and the towels are thick and fluffy. They give you water bottles in the room (free) and there is a Keurig machine. You get four coffees and two tea k-cups. They refill as needed. Coffee is also available in the lobby in the morning. Currently the public areas of the hotel are being renovated. There is a nice courtyard in the back and places you can walk around the hotel. The staff is friendly and helpful.

Check in Fri evening. Check out Sat noon. Pros: -Check out is at noon -Location is very accessible -There is a restaurant on the first floor of the hotel so you do not have to leave the premises if you do not have to. -The front of the building and the lobby look presentable. Cons: -My TV only had 7 stations (local over the channel stations only) even though the guide lists dozens of channels. I contacted the front desk on Sat morning to let them know, I was told the maintenance guy does not come in until 09:30. I was told he would come take a look at it when he arrived. 10:20 still no response or maintenance guy. I called again. I was offered to be moved from room 254 to 154. I told the lady I will prefer a room on any floor except the first floor. I was told no other room will be available until after 1pm when the rooms have been checked out and cleaned. I then told them I would take room 154, that when I was told that the TV issue was not ”really a maintenance or TV issue, it had to do with their cable provider” and they can not guarantee that I will be able to watch more channels in any other room. I was too shocked to even give them a response. -The carpets in the hallways are filthy with visible dirt and bleach marks ( I have many pictures). They also have a strong musky smell to them. -One of the elevators worked perfectly but the 2nd elevator really smells like something died in there. Just sad. -The only floors with ice machines are floors 2 and 4. -Plot twist- both ice machines on floors 2 and 4 were not working! -The best looking part of the hotel is the front and the lobby, everything else is dilapidated. - I overheard a lady asking why she was told she had to pay for breakfast when it is advertised that breakfast was included, someone was explaining to her that breakfast was included if you paid for breakfast with your reservation. I do not even know what that means but I never ate breakfast there. I was so disappointed about my stay that on my way out, I had to tell the ladies at the front desk that the management really needs to do better. It appears no one cares, they just care about booking rooms and not updating or cleaning the hotel.

My family and I stayed over Labor day weekend- one night to attend a family wedding. We took one of the most expensive rooms- a suite- because we were 4 in a room and all the other rooms had been taken by the bridal party and other travelers. When we arrived the elevator was out our entire stay. We had to walk up and down the stairs in our dresses and high heels. Although we took a suite and the hotel was aware how many people were staying in the room there were pillows, blankets and towels for only 2 people. They brought up more when we called the hotel desk. This was just not what we expected when taking an expensive room. The fact it was Labor Day weekend is no excuse. They appear to have been short staffed because I tried to speak to a manager and none were around. I was told to call back to see if they would make an accommodation on the room rate. I called the managers several times and there isn't even an answering machine. They simply never pick up. I wrote several emails to Holiday Inn Corporate and also received no response. The hotel itself is clean enough. The suite is decent enough if they stock it properly. But there is a lack of help and if you encounter a situation as I did you won't get satisfaction. I think this has soured me on Holiday Inn.