Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location9.5
Amenities8.8
Service9.2
Cleanliness9.4
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All reviews(51)
Positive reviews(51)
Reviews with photos/video(26)
Great location(15)
Great service(11)
Clean and tidy(10)
Awesome stay(9)
Awesome rooms(8)
Awesome amenities(7)
Guest User
Elite One Bedroom Suite Queen
Date of stay: Feb 2026
Couple
2 reviews
9.5/10
Amazing
Posted on Mar 8, 2026
I recently stayed at the San Carlos for the third time in just over a year. I recommend it highly!
Ploynaphat Lerdthanathorn
Deluxe King Room
Date of stay: Sep 2025
Couple
1 reviews
10/10
Outstanding
Posted on Nov 19, 2025
Very convenience , friendly staff and clean.
Guest User
Elite One Bedroom Suite Queen
Date of stay: Mar 2025
Business traveller
5 reviews
8.0/10
Very good
Posted on Apr 9, 2025
Location is good. Servies is the best thing I got when t came here
Guest User
Executive Junior Suite-King
Date of stay: Sep 2024
Couple
1 reviews
9.5/10
Amazing
Posted on Oct 19, 2024
We had not been to New York before this trip but we chose wisely with the San Carlos. The location looked good on the map and that is how it turned out. It was close to the places that we wanted to visit, was handy for the subway, and had close proximity to the facilities that we wanted. The staff were very pleasant and helpful, and the room that we had was everything that had been outlined in the brochure. The hotel was very neat and impeccably clean. We did not eat at the hotel but the immediate hinterland was well provided with eating places. We would have no hesitation in recommending the San Carlos to anyone visiting New York.
Mark Irl
Elite Two Queen One Bedroom Suite
Date of stay: Aug 2024
Family
2 reviews
9.5/10
Amazing
Posted on Sep 12, 2024
Stayed six nights September 2024. Hotel is ideally located. The staff were friendly and helpful. Our room was large with two double beds. The beds were very comfortable. The decor was perhaps a little outdated but very clean with all the facilities you might need. We did not eat at the property. We had a most enjoyable stay and very good value considering the location.
YouHe
Deluxe Queen room
Date of stay: Jun 2024
Solo traveller
2 reviews
10/10
Outstanding
Posted on Jul 9, 2024
Nice Hotel,thanks all the staff,they’re all kind and friendly.
Guest User
Deluxe King Room
Date of stay: Aug 2025
Solo traveller
28 reviews
8.0/10
Very good
Posted on Sep 16, 2025
The room and service were both great 👍
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Caomujieyouxin
Deluxe King Room
Date of stay: Jun 2025
Travelling with friends
41 reviews
10/10
Outstanding
Posted on Jul 20, 2025
The facilities are exceptionally well-maintained, and the rooms are clean, spacious, and larger than many New York hotels. The staff is friendly and helpful. The hotel is in a great location, less than 500 meters from Saks Fifth Avenue. Excellent in every way, highly recommended.
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Guest User
Deluxe Queen room
Date of stay: Jan 2025
Family
4 reviews
10/10
Outstanding
Posted on Feb 5, 2025
Excellent location, very good, it would be better if toothpaste could be provided
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Guest User
Deluxe Queen room
Date of stay: Jul 2025
Travelling with friends
10 reviews
10/10
Outstanding
Posted on Sep 6, 2025
The room was spacious, the service was excellent, and the soundproofing was good.
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Guest User
Deluxe King Room
Date of stay: Sep 2024
Business traveller
38 reviews
8.5/10
Very good
Posted on Nov 16, 2024
The room is considered big in downtown New York, but the room I was given faces the backstreet and the fire escape across the street, so there is no view at all. The bathroom facilities are old-fashioned but clean. The sofa and bed are very comfortable. Two bottles of water were given on the first day of stay, and you can take the water cup to the gym downstairs to get water. There is a steak house opposite the hotel, and the steaks are good. The front desk can store luggage for free. Turn right and cross the road after leaving the hotel to get a bus to the vicinity of Central Park, but you must have a bus and subway card, and cash is not accepted
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Guest User
Elite One Bedroom Suite King
Date of stay: Sep 2024
Family
1 reviews
6.5/10
Posted on Oct 22, 2024
I guess I had too high of expectations
It's not as clean as the pictures or reviews say
There are bugs ㅜ
It's old
And the description says it can be an extra bed for a child
But it doesn't actually work
Please edit the description
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Pengpengqiqi
Deluxe 2 Queen Beds
Date of stay: Dec 2024
Travelling with friends
23 reviews
10/10
Outstanding
Posted on Feb 5, 2025
The room is very comfortable, the bed is really big, it only takes about ten minutes to walk from the hotel to Times Square, there are many places to visit around, the location is great