Crowne Plaza NEW ORLEANS FRENCH QTR - ASTOR by IHG
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Crowne Plaza NEW ORLEANS FRENCH QTR - ASTOR by IHG

Stay at Crowne Plaza NEW ORLEANS FRENCH QTR - ASTOR by IHG, a 4-star property in Orleans Parish. With an impressive 7.4/10 rating based on 110 reviews, this hotel offers the perfect mix of comfort and affordability, with prices starting from S$ 131.

Check-In & Check-Out

From 16:00 until 11:00

Nearby Attractions

Mardi Gras in New Orleans: 0.1km from the hotel

Bourbon St: 0.1km from the hotel

Canal St: 0.03km from the hotel

Amenity Highlights

Leisure: Swimming Pool, Sunbathing Area, and Fitness Room

Pets policy: Pets are not allowed.

Breakfast style: American

Food & Drink: Restaurant, Bar, Lobby Bar

Crowne Plaza NEW ORLEANS FRENCH QTR - ASTOR by IHG

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We Price Match
Highlights
Scenic rooftop pool
Ideal location
Lounge
Suite
Delicious breakfast
+4 more
Amenities
All amenities
Property Description
Show more
Cleanliness7.4
Amenities7.3
Location7.9
Service7.0
Surroundings
Airport: Louis Armstrong New Orleans International Airport
(24.6km)
Train: Union Passenger Terminal Station
(1.6km)
Train: National Railroad Passenger
(4.7km)
Landmarks: Canal St
(<100m)
Landmarks: Bourbon St
(110m)
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9

Junior King Suite

1 King bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Room Details
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4

1 King Canal Street View

1 King bed
Non-smoking
Air Conditioning
TV
Movie
Toothbrush
Room Details
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4

Leisure King Room

1 King bed
Has window
Non-smoking
TV
Toothbrush
Phone Accessibility for People with Hearing Loss
Hair Conditioner
Room Details
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10

Standard Room

Has window
Non-smoking
Air Conditioning
Private Bathroom
Toothbrush
Phone Accessibility for People with Hearing Loss
Room Details
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4

Standard 2 Queen Room with New Orleans View

2 Queen bed
Has window
Non-smoking
Air Conditioning
TV
Movie
Toothbrush
Room Details
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7

Standard King Room with New Orleans View

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Toothbrush
Phone Accessibility for People with Hearing Loss
Room Details
Check Availability
5

Historic Alexa Tower Standard 2 Queen Room

2 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
TV
Toothbrush
Room Details
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6

Hearing Accessible King Room

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
Check Availability
4

1 King Standard Mobility Accessible Alexa Tower

1 King bed
Non-smoking
Air Conditioning
Private Bathroom
Toothbrush
Phone Accessibility for People with Hearing Loss
Room Details
Check Availability
3

2 Queen Canal Street View

2 Queen bed
Non-smoking
Air Conditioning
TV
Movie
Toothbrush
Room Details
Check Availability
8

Accessible King Room with Bathtub

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
Check Availability
2

1 King Standard Communications Accessible Alexa Tower

1 King bed
Non-smoking
Toothbrush
Phone Accessibility for People with Hearing Loss
Hair Conditioner
Shampoo
Room Details
Check Availability
7

2 Queen Standard Alexa Tower Canal Street View

2 Queen bed
Non-smoking
Air Conditioning
Private Bathroom
TV
Toothbrush
Room Details
Check Availability
7

Historic Alexa Tower Standard King Room

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
TV
Toothbrush
Room Details
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6

Two Queen Beds-High Floor

2 Queen bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
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6

Accessible King Room with Roll In Shower

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
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4

King Room-High Floor

1 King bed
Non-smoking
Satellite Channels
Room Details
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8

Standard Room with Two Queen Beds

2 Queen bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Room Details
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13

One-Bedroom Suite with Sofa Bed

1 Sofa bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
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5

2 Queen Standard Mobility Accessible Alexa Tower

2 Queen bed
Non-smoking
Air Conditioning
Private Bathroom
Toothbrush
Phone Accessibility for People with Hearing Loss
Room Details
Check Availability
8

1 King Suite Windowless

1 King bed
No window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
Check Availability
2

2 Queen Standard Communications Accessible Alexa Tower

2 Queen bed
Non-smoking
Toothbrush
Phone Accessibility for People with Hearing Loss
Hair Conditioner
Shampoo
Room Details
Check Availability
6

Hearing Accessible Two Queen Room

2 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
Check Availability
5

Standard King Room with French Quarter View

1 King bed
Has window
Non-smoking
Air Conditioning
TV
Movie
Toothbrush
Room Details
Check Availability
6

Historic Alexa Tower Standard King Room with Canal Street View

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
Check Availability
7

Two Queen Suite

2 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Room Details
Check Availability
7

Accessible Two Queen Room with Bathtub

2 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
Check Availability
4

One Bedroom Alexa Suite Sofa Bed

1 Sofa bed
Non-smoking
Toothbrush
Phone Accessibility for People with Hearing Loss
Hair Conditioner
Shampoo
Room Details
Check Availability
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Average for similar properties in New Orleans
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 25, 2026
I would not recommend this hotel based on my experience. The only good thing about this hotel is the location. It’s right in the French Quarter, so everything is within walking distance and very convenient if you’re trying to explore, eat, or go out. That’s honestly the highlight. Aside from that, the stay itself was just okay—nothing impressive. The biggest issue was the unexpected charges. When I arrived, I was charged a $120 deposit twice. One is still pending, and another charge (around $110) was actually taken and hasn’t been refunded, with no clear explanation. I had already paid for my stay through a third-party app, so I was not expecting to be charged additional fees like that at check-in. There was no clear communication about these charges beforehand, which made the whole situation frustrating and confusing. At this point, I don’t even know what the $110 charge was for. The lack of transparency and unexpected fees really ruined the experience for me. Great location, but poor communication and billing issues. Thumbs down.
B‍a‍l‍o‍o‍5‍7
March 22, 2026
Very good, I recommend this beautiful hotel with very friendly staff, despite the difficulty of reaching them by phone.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 22, 2026
Overall stay was okay. The best part was the location. Customer service was terrible. I already paid in full when booked the room. There was a cancellation flight prior to check in due to bad weather condition. I informed them as soon as I know. But things didn’t sort out until 3 days later. When checking in they told us the reservation was no longer available. I am a frequent traveler. This was my worst experience that I ever experienced. I would not suggest to anyone or staying here again.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 22, 2026
After I checked out, the hotel charged my credit card US $83.05, but didn't provide me with a bill or invoice. (If it was a one-day parking fee, it should have been around $40). I called the hotel to inquire, but only got a recording and no response. At 3 PM during peak check-in time, dozens of guests were queuing up, but there were only two front desk staff. One of them was exclusively serving members, leaving other guests staring helplessly. For a 4-star hotel with over 1000 rooms, this is quite unacceptable.
Original TextTranslation provided by Google
D‍a‍v‍i‍d‍ ‍T‍o‍b‍l‍e‍r
December 6, 2025
Was there in December, it was quite cold in the room and since it was having a window to canal street also quite noisy. The room was ok but the other facilities are quite worn.
A‍l‍l‍e‍n‍ ‍S‍u‍r‍l‍a
June 11, 2025
It's right there at the corner of Bourbon and Canal Streets, and you can't beat that location. The place is a bit old but very clean and their breakfast is great. And there is a great ice cream place beside the hotel and restaurants all around.
z‍h‍w‍u‍l‍i‍l‍y
March 31, 2025
Buffet is only available on Friday morning, took too long to order breakfasts. Noisy in middlenight 2:00AM, took me half an hour to find someone to complain to solve the problem.
A‍v‍i‍G
January 28, 2024
The only good thing about the hotel is location. Rest everything sucks big time. There was no Hot Water for the shower in the rooms, had to shower with ice cold water and eventually caught cold. The Carpet smelled so bad and the corridor floors were dirty. Guest Services staff was super rude and cleaning staff kept knocking on the door even if Do no disturb sign was on. No Sound proofing, Super noisy when neighbouring doors are opened / closed. No Late checkout provided, no water in rooms. Far from 4 star hotel, more like a motel.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 24, 2024
Typical American downtown hotel: close to attractions (on the French Street); valet parking required; small storefront (service inside the hotel); relatively old hotel facilities (old hotel)
Original TextTranslation provided by Google

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and cot policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineAmerican
StyleA la carte
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is US$60.00 (approx. S$ 76.39) per night.
Deposit Payment MethodsThis property accepts credit cards and debit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are not allowed

Service animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the hotel

Property Description

Local hotel name: Crowne Plaza NEW ORLEANS FRENCH QTR - ASTOR by IHG
  • Opened: 2002
  • Number of Rooms: 700
Phone:+1-504-9620500
Email:reservations@astorneworleans.com

You might be wondering

What are the check-in and check-out times at Crowne Plaza NEW ORLEANS FRENCH QTR - ASTOR by IHG?

Check-in at Crowne Plaza NEW ORLEANS FRENCH QTR - ASTOR by IHG is from 16:00 and check-out is until 11:00.

Does Crowne Plaza NEW ORLEANS FRENCH QTR - ASTOR by IHG have a pool?

Yes, Crowne Plaza NEW ORLEANS FRENCH QTR - ASTOR by IHG has a pool. You can find more details about the pool and other hotel facilities on this page.

How much does it cost to stay at Crowne Plaza NEW ORLEANS FRENCH QTR - ASTOR by IHG?

Prices at Crowne Plaza NEW ORLEANS FRENCH QTR - ASTOR by IHG vary depending on travel dates, hotel policies, and other factors. Please search for dates to see the latest prices.

Does Crowne Plaza NEW ORLEANS FRENCH QTR - ASTOR by IHG provide breakfast?

Yes, Crowne Plaza NEW ORLEANS FRENCH QTR - ASTOR by IHG provides breakfast for guests. Breakfast option includes American.

What’s the cancellation policy at Crowne Plaza NEW ORLEANS FRENCH QTR - ASTOR by IHG?

The cancellation policy at Crowne Plaza NEW ORLEANS FRENCH QTR - ASTOR by IHG depends on your room type and booking terms.

What attractions are close to Crowne Plaza NEW ORLEANS FRENCH QTR - ASTOR by IHG?

The closest attraction to to Crowne Plaza NEW ORLEANS FRENCH QTR - ASTOR by IHG is Canal St, located just <100m from your search (straight-line distance) from the hotel.

What is the nearest airport to Crowne Plaza NEW ORLEANS FRENCH QTR - ASTOR by IHG?

The nearest airport is Louis Armstrong New Orleans International Airport, located about 21 mins from hotel by car (24.6km) away.

What is the nearest train station to Crowne Plaza NEW ORLEANS FRENCH QTR - ASTOR by IHG?

The nearest train station is Union Passenger Terminal Station, located about 23 mins from hotel on foot (1.6km) away.

Does Crowne Plaza NEW ORLEANS FRENCH QTR - ASTOR by IHG offer airport transfer services?

No, the Crowne Plaza NEW ORLEANS FRENCH QTR - ASTOR by IHG doesn't offer airport transfer services.

About This Property

Nearest AirportLouis Armstrong New Orleans International Airport
Distance to Airport24.6KM
Nearest Train StationUnion Passenger Terminal Station
Distance to Train Station1.58KM
Average Price FromSGD316
Hotel Star Rating4