Alder Hotel Uptown New Orleans

We soent over an hour attempting to check-in, however Reservations desk could not find our Trip.com reservations. We sat in the hotel lobby, and attempted to log-in with my personal laptop and mobile device to give my Trip.com booking reservation info to the Clerk, but Alder Hotel policy deemed you must be a guest to log-in to their internet services, thus we were unable to connect to show our booking confirmation. The Hotel Valet Clerk was exceptional, she offered to keep our car parked in front of hotel Alder until we could get checked in. The Front Desk Clerk was friendly, but there was nothing she could do and she did not have a room availabke for the price Trio.com offerref. Since we could not confirm our reservation, we left the hotel, after driving 9 hours and were totally exhausted at 9:00 pm, we contacted a friend who got us a reservation at another hotel, with lesser amenities, in the Uptown area, further away from our business meeting the next day. As senior travelers and as a Disabled Veteran, this was a very undesirable and exhaustive evening. Very dissatisfied with this process and outcome! Requesting assistance with full refund! Thank you.

This is a clean and well-sorted property with all the basic amenities and no frills.  It’s a great uptown location for those who are visiting the universities or Ochsner.  There are no fitness facilities, however you can go to any number of local gyms and buy a day pass if necessary.  Overall, a great place to stay if you’re seeking basic accommodations at a reasonable price.

I stayed an additional night after my initial booking. The service remained just as excellent. Ohhh ask at the front desk for assistance with a taxi to the airport. Much cheaper than uber or lyft.

I didn’t notice a kitchen. My room had a mini Dr and microwave and coffee maker. The fridge froze my food so I just defrosted it in the microwave the next day. We booked this hotel because it was about a 20 minute walk to Tulane university and we found it very pleasant! The parking on site was convenient. The staff were friendly. There are cafes and shops on Freret street just a few minutes walk away.

The room was just average. Small TV and stains on the sitting chair. The view on the balcony was another building. However the staff was reactive and I did not have any issues with my stay. The kitchenette included plates, bowls and silverware which was nice. No gym or breakfast but I knew that when making the reservation.

Friendliest staff. Parking lot and surrounding area well lit and safe; security from the hospital was readily available. The coffee was good, ice machine worked, showers were hot and rooms were clean.