The hotel itself is good, especially considering the hotels around. The sea and Nervi station are close. Good breakfast. It is important that there is parking (though 45 euros per day), since it is almost impossible to park a car in Nervi.
But there are terrible downsides:
- unbearable stench in the room. The staff said it was from the air conditioner, asked not to worry, put an air freshener, but nothing changed.
- unwillingness to help. After it was stated that the room smelled terrible, it would be logical to offer another room, compensation, at least something. They only suggested not to worry.
- a single balcony for many rooms, two other people's big dogs came to us twice during our stay. It should not be like this.
- a very expensive dinner at the restaurant. Overall, this is not a problem, but the quality of the food is average, not worth the money
- the water in the shower randomly changes from ice cold to boiling water several times in a couple of minutes, you can't control it
It's a shame that such a great hotel allows such failures. At a price of 1000 euros per night, this is not possible.
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