Negros Occidental Hotels & Accommodations

When you book at this hotel, make sure it is perfect because all other requests are shut down. We assumed separate beds when we booked since their photo showed separate beds. When we came in closed to midnight, the lone receptionist said that's what we booked. We showed her the photo and said but that's that. We asked if she could transfer us to a room with separate beds since the hotel is not full anyway. She said she doesn't have authority to do so. Ok, so we were tired and not happy. Next we requested for extra comforter. The housekeeper said it's for an extra charge. What?! We paid for an extra bed but thr 3rd person in the room cancelled so we just asked for the comforter that was assigned for that paid extra bed. The housekeeper said that extra bed has no comforter. I said, what? Is that a joke?!!! So, I said just set up the extra paid that we paid for. So when he came in with all the stuff, we just took the comforter!!! Oh my goof!! There are plenty hotels in Bacolod,if you can... avoid this hotel. Location is ok, but unfortunately, service is poor

The staff were helpful. Cafe had limited items but breakfast was good and reasonably priced. Location is not far from new government centre where you can find many good restaurants and bars. Facilities were limited. All in all, my stay was fine.

I stay in hotels 200+ nights a year, both for work as a healthcare professional traveling around the U.S. and for leisure in Asia, where I live. In recent memory this is the ABSOLUTE WORST hotel that I have stayed in. Saying it is HORRIBLE is not an apt description. Think worse, MUCH WORSE. Staff were rude, insolent, indifferent and were the least representative of ”hospitality” that you could imagine. My wife and I were traveling separately because I was flying back home from the U.S. and she was coming from up island. We normally stay in a much better hotel each time I get back from an overseas contract, but our usual hotel was booked out. The hotel looked ”okay” on the website. Not in real life. Despite numerous emails and texts, one that very morning, about my wife arriving ahead of me and occupying the room the front desk staff made her sit in the lobby for 2+ hours because the room was ”Not ready”. The only thing that would have made this room ready was a wrecking ball. This hotel has set a new sub-standard of excellence. If you lowered the bar any further a snake couldn't slither under it. Grime, filth, rust, the bathroom vent fan hanging out of the ceiling, the room ”safe”, a shoebox sized box, didn't work, but no worries, it had been ripped from the wall previously, so you could just carry it with you under one arm. Just getting into the room was an adventure as the entry tile was buckled so that you couldn't open the entry door completely. You couldn't open the adjacent closet door either, but that really didn't matter since this hotel does not provide hangers. Really. No hangers. The pool, viewed from our room, might have been inviting to cool off, if it hadn't been for the lovely ”Frog Pond Green” hue of the water. We asked for extra towels and an extra pillow. Those come at a cost. The next day housekeeping took the clean (extra) towels out of the room, but left the dirty ones on the floor. Then the front desk called and said that we needed to pay the ”daily rental” for the extra pillow. Otherwise they would be sending someone up to collect it. After the 2nd night we'd had enough. Really, we would have shifted sooner but I was jet lagged from 30 hours of transit from the U.S. back home and, really, could it get any worse? Well, yes. Day 2 I awoke to find a construction worker on the access balcony outside our room's window. At 0605 hours. Peering in. Silly me. We were on the 4th floor, why did I need to worry about drawing the drapes. He smiled and waved. This would be a great place to stash your hated mother-in-law, worst enemy or evil boss. The staff seem to be taking their hospitality cues from binge-watching the PURGE movie series. The ONLY redeeming factor is the SM Mall located about 0.3 km away. So, you can always look forward to shopping. Like I said, the WORST hotel experience in memory. We fled. There are a few decent hotels in Bacolod. This is NOT one of them. Stay clear and far awa

Was ok

love the place but wifi no good connection off and on please improve your television kindly put youtube if possible thanks xxx

The Sugarland Hotel is one of the older hotels in Bacolod. Although its size is relatively small, it is well-maintained overall and it has character. The rooms have traditional motifs and are beautiful even if age shows scratches on the hardwood floors. Quite importantly in a hotel, the bed was very comfortable and unlike so many hotels in the Philippines, the window AC worked very well and was able to keep the room very comfortable. The breakfast buffet was definitely Filipino breakfast (not Western), but it was delicious. It is worth getting a rate that includes breakfast. On the weekend, the venue was busy with wedding receptions, birthday parties, and other major events--and yet the room was quiet. As for location, it is on a main road but near the edge of town. Still, major malls were generally less than 15 minutes away and taxi fare to them was 100 pesos or less. Overall, we were very satisfied with the hotel and prefer it to L'Fisher.

We recently stayed 2 nights at the O Hotel in Bacolod. We really enjoyed our stay. The room was clean, the breakfast was great and the service was top notch!!! The hotel was under going renovation but it didn’t bother us at all. If the staff had not informed us, we wouldn’t have known it. We will absolutely stay here the next time we’re in Bacolod.

Simply super, we always like to come back again,before the fifth time here,very friendly,room 4 floors,clean and cozy, quiet in the night,super to sleep.Centrally located.Have never had problems, for us in Bacolod only Ong Bun, does continue so, thank you again.