Important note: Book this hotel and be prepared to call the police.
Service: The service is absolutely terrible!!! Because the hotel is located in a remote area, there are many unemployed people operating paid horse-drawn carriages around it, all in cahoots with the hotel. The hotel staff will use intimidation tactics, telling you that if you don't pay $100 to take this paid carriage, the path from the hotel to the main road will be extremely dangerous!!! Then, when you try to check out, they will block the door and force you to take the carriage to the pyramids. Finally, you have no choice but to pay them to take you to the pyramids, and then the hotel charges you cash again, claiming your credit card transaction failed. Essentially, the hotel staff stole your credit card again, and you didn't even end up at the pyramid's main entrance. Later, when you checked your ID, you found out what the pyramid's main entrance and the official free shuttle bus are like…
Facilities: The rooms are extremely poor, some even lack door locks!!! I'm not sure if the most expensive room with a view of the pyramids is the same as the promotional pictures, but if you book the cheaper one, after being intimidated by the hotel, you won't be able to lock your room, and you'll have a sleepless night. Whatever you do, do not book this hotel!! !
Environment: Don't be fooled by the photos. This hotel is extremely dilapidated and located in a very remote area. The entrance was littered with horse manure, cigarette butts, and sleazy *****. There were no restaurants nearby, only a terrible Yemeni takeout place and a KFC. Perhaps because it was dark, we didn't dare go out. We've never stayed in such a horrible place before. Seriously, please don't book here. If you absolutely must, our experience from our seven-day trip to Egypt tells us that if you encounter any unfair treatment, call the police immediately. Their tourist police can usually resolve some issues. This was our hotel on the first day. If you go there with the same old Chinese "benevolent" attitude, you'll definitely suffer a great loss. Remember, if you encounter any problems, go to the police…
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