The Westin Nashville

The hotel was amazing!! It was perfect for our mom and dad night out! The room was perfectly cleaned and the staff was very friendly and accommodating! We would definitely book here again! Not to mention the view from our room was wonderful and could see everything!

Overall a great hotel and very clean. Staff was friendly and food/drinks were good.

Room was beautiful. The staff and the restaurants on property were great. New favorite hotel downtown Nashville.

I stayed at the Westin Nashville and was honestly disappointed given the brand and expected five-star experience. The room itself was spacious and comfortable, which was a plus, but that’s where the positives ended. Despite having a dining area, there were no basic amenities like plates or utensils available, which felt like a strange and inconvenient oversight for a hotel at this level. Ongoing construction nearby started around 7 a.m. and was clearly audible in the room, making it hard to rest. To make matters worse, the front desk was largely unresponsive to requests, which added to the frustration and made the stay feel poorly managed. Overall, this property should be a five-star experience, but in its current state it feels much closer to a three-star hotel. I expected more from a Westin and from a hotel in this price range.

The hotel itself was amazing. The staff was super friendly and helpful with everything we asked for. They went above and beyond. Gave great recommendations.

The room & everything about the stay was great, but the check-in & check-out processes were an absolute nightmare because of billing issues. So if you have ANY billing doubts, questions, or issues, ask assertively for the manager on duty BEFORE any card charges are initiated.

Beautiful views of downtown Nashville. Walkable to the Gulch, Broadway, Bridgestone Arena, and The Music City Convention Center

The staff didnt help at all. No Validation for parking i spent over $500 in parking fees to stay here. Then to top all of that off I get charged another $140 for some bogus amenity fees. That ******* doesnt cover. Never again

My mini fridge in my room was broken, as well as the TV. Room service forgot menu items. There were no room robes and hallways had a weird smell. Dated dirty elevators