The sheets were dirty and had to be changed, there was NO hand soap in the restroom and when i asked for some they were confused on what i was asking for. The hand soap they finally got for our room was a bottle that was meant to slide into a container mounted to the wall which our room didnt have... so did no one else want hand soap in the restroom??
Our luggage was delivered by Delta and the front desk didnt bother to let us know or offer to bring it up to our room, we ordered room service which was brought up in to-go containers, cold food and of course no microwave in the room to heat up food. The only thing good was the Vallet parking attendants, BUT, at $63 a day it is WAY over priced. Very disappointed by this hotel