Latest Reviews for Naperville Hotels

Embassy Suites by Hilton Chicago Naperville
4/5103 Reviews
The location was great and the front desk worker was very pleasant. The food and bar workers were great. The bartender at happy hour was great to interact with. The biggest issue was the room. Room 710. We got up to the room and initially had no issue, but as we were settling in for the night my wife moved a stool to sit down and found a hairy comb, piece of gum, tissues and other dirty items. We also found what looked like a piece of lettuce stuck to the wall by the couch area table. The cold water did not work at the bar sink. Not the room quality we have come to expect from Embassy Suites. All we got was an ”I'm sorry” I will let housekeeping know. Great location, the rooms was not. Just read another post from earlier this year ON THE SAME ROOM IN THE HOTEL!. Not sure what the issue is, I recommend no one stay in room 710!

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