I checked in with a friend on the 1st with their children. I felt that the environment was pretty good and the children felt safe. On the morning of the 3rd, the two children wanted to play together. Because they lived next door, the doors were opened. The two children were in the curtain position of our room. I was playing and didn’t pay attention at first. It wasn’t until a child picked up a black thing and said it was a little mouse that I realized the seriousness of the matter. After it was confirmed that it was a little bat that had been dead for many days, a long time had passed since it was discovered. It also involved a child eating biscuits with his hands. We immediately washed and disinfected the child's hands and called the person in charge of the hotel. He was very nice at first and said he would be responsible for the child's medical expenses and so on. Then we swept away the bat. The point is It was the person in charge who told his men to keep the bats and not throw them away. Then we negotiated with the hotel about the child's future compensation. The general manager of the hotel directly asked to call 110, and we agreed. After the police arrived, we asked to take out the bat, and the answer we got was that it had been thrown away. The waiter didn't know, so he just threw it in the trash can and couldn't get it back. This place really has to be given to them👍🏻. Then the police asked where I was hesitant as to whether the bat was real or fake, and asked the police not to care whether it was real or fake. Finally, under the strong request of the police, I admitted that it was real. At first they said that we should go for a check-up, no matter how much it cost, and then they said that they would ask if they need a designated hospital. We live in Shanghai, do we have to go to their so-called designated hospital in Nantong for a check-up, not to mention bats? Can the germs on this kind of thing attack immediately? If so, would I have to drive two hours to see it? I'm really speechless. For subsequent liability for compensation, they directly told us to contact our legal department. If you need it, go to the judicial channel. We are a big group, and a big group is great. Is it great to have legal affairs? Is this how you treat consumers? In the end, whether the room is free of charge? We have to go through legal channels and leave us alone. This means that if we can, we will file a lawsuit to see who spends more money than the other. Fortunately, we booked the room through Ctrip. If not, even the most basic room fee will be charged. Can't get it back. My friend's child has a weak immune system and started to catch colds, coughs, and various allergies after he came back. The doctor said it was caused by bacterial infection. He went to the hospital every day, and it was unknown whether the medical expenses would be reimbursed. We will also protect our legitimate rights and interests through legal channels. I don’t think any consumer will compromise easily, let alone two children.
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