Xincai Hotel (Nanning Chaoyang Square Railway Station Subway Station Store) Reviews

The hotel is centrally located, and there's parking right outside. The lobby also has a seating area and a water dispenser, which was a real comfort after arriving in this hot weather to have a cup of tea.

This stay was absolutely wonderful! The hotel's overall environment was incredibly clean and tidy, with meticulous housekeeping. What truly made our experience was the front desk staff – they were so kind and thoughtful. It was raining outside, and they proactively offered us umbrellas, which was a huge help and solved our immediate problem. The pricing was fair and transparent, offering great value for money. I'll definitely choose this hotel again for my next trip.

The room was pretty good, and the front desk staff was very helpful and accommodating, answering all our questions. It's a great choice for a trip, highly recommended!

Cozy hotel. Hotel staff are nice & helpful. Strategic location, easy access to tourist hotspots, food hunting as well.

I’ve stayed in countless cities and hotels, but this is the first time I've encountered so many issues during a stay. To summarize, this hotel not only has outdated facilities, but more importantly, its service details and management are incredibly chaotic, and communication is severely lacking. Basic amenities were mislabeled, the attempts to fix issues were perfunctory, and there was a complete disregard for guests' rest. The overall experience was extremely poor. I highly recommend against staying here and will not return. First, the room I was assigned was a corner room, directly facing the sun. The air conditioning looked very old and was completely ineffective. I waited in the room with the AC on for half an hour, and it was still sweltering, so I had to call staff to check it. They ended up moving me to another room, which wasn't a huge deal. Then, when I went to shower that evening, I discovered both dispensers in the bathroom were labeled 'shampoo,' making it impossible to tell which was body wash. After I informed the front desk, a staff member brought up two paper cups filled with what smelled like very cheap liquid. I tested it on my hand, and it didn't lather at all. It was also completely different from what was initially provided in the room (the color was distinct, and it had a disgusting artificial fragrance). When I asked which was shampoo and which was body wash, the staff member said they didn't know. What was the point of bringing them then? Furthermore, the dispensers for the body wash and shampoo were incredibly difficult to use; one side was practically impossible to press. At this point, I was just speechless, not yet thinking of writing a bad review. What truly infuriated me was getting a phone call in my room at 8 AM the next day. They told me that the staff member who delivered something was new, and as an apology, I could pick up a drink at the front desk. Did they even consider what time a guest might have gone to bed, especially if they were still dealing with shower issues past midnight? Do they think guests should also be up early for work just because the hotel staff is? If they wanted to apologize, they could have left the drink on the doorknob. Why on earth would they call the room at 8 AM? I even hung a 'Do Not Disturb' sign on my door the night before because I wanted a good night's sleep and didn't even need midday cleaning. I just wanted to wake up naturally and undisturbed, and then they call me at 8 AM. I was absolutely livid. As a result, I couldn't fall back asleep for over half an hour, ended up having nightmares for several hours, and had a headache all day after waking up. It was a truly awful and infuriating experience. Also, among all the places I've visited, this is the only hotel that required a deposit upon check-in without any prior notification. I don't know if other hotels in Nanning do this. In short, it was a truly mood-damaging stay.

Feeling great! It's quite close to the train station, and there's a night market nearby. You can find 'Lao You Fen' (Old Friend Noodles), 'Luosi Fen' (River Snail Noodles), and barbecue – everything I wanted to eat was really close by!!!

I originally booked a special offer queen room, but the front desk upgraded my room type and gave me a late check-out, which was really thoughtful. The room itself was also great, clean and hygienic.

The room is well-equipped with all the necessary amenities, and the size is just right – not too big, not too small. Everything is very clean. Definitely a hotel worth staying at!

This hotel is my favorite budget hotel in China for its excellent value. It's located less than a 15-minute walk from the train station. I received a very warm welcome upon my late evening arrival, and the entire reception team was very friendly. I was given a free upgrade, which was renewed when I extended my stay. The room was in excellent condition. Small, but extremely clean and bright, with a dedicated space for luggage – a rare feature in hotels in general. Slippers were provided. The bedding was of excellent quality. The bathroom was in very good condition and spotlessly clean. Hot water was available. The bath towels were of very good quality. The Wi-Fi was perfect. Bottled water was provided. An electric kettle and paper cups were available. The laundry room has a washing machine and dryer, and detergent is provided. Late check-out was possible at no extra charge. Unfortunately, I didn't try the breakfast. Note that a 100 yen deposit is required, payable via Alipay, and refunded upon check-out. The only downside to this hotel is that smoking is still allowed. Personally, I don't find that pleasant. Definitely an address saved to my favorites.

The first impression of this hotel is not impressive as clearly it is a v old building. I was given a 11th floor unit that required to climb one floor, as the lift only served up to 10 sty. To change to bedroom with lift landing need extra payment. The hotel room is basic but clean. Reception is polite but I did not test their English and I have not seen any westerners in this hotel. The free laundry room operates from 9am to 10pm only, with one washer and one dryer. I have to pay RMB15 per day for breakfast. Walk in guests can even negotiate discount before booking. A one twin room with lift landing from RMB15 reduced to RMB150. Considering no free upgrade or free breakfast given to me (a norm in China) thus I did not give them perfect score.

Pretty good! It's very close to the hospital and the train station, and they even have a laundry room. It has everything you need, the hygiene is good, the service is nice, and the breakfast is delicious. Highly recommend!

The hotel was simple yet comfortable, with great attention to detail. I felt very at ease during my stay, and it instantly cured my travel fatigue. The service was excellent.

Everything was great! The room was clean and tidy, spacious and comfortable. Overall, a fantastic experience and excellent value for money. Highly recommended!

Highly recommend this hotel! The room was incredibly bright with a fantastic view. The bed was huge and soft, super relaxing to lie on. The cleanliness was impeccable, the service attentive, and the facilities were complete. It felt warm and comfortable, truly a top choice for accommodation when traveling!