To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(923)
Positive reviews(884)
Reviews with photos/video(91)
Offers pick-up/drop-offs(207)
Close to airport(123)
Friendly front desk staff(120)
Easy to get around(84)
Convenient location(81)
Classy environment(68)
Delicious breakfast(57)
Comfortable bed(14)
Negative reviews(37)
Worapong 阿鹏
Standard Room (2 beds)
Stayed in May 2024
Solo travellers
2 reviews
5.0/5
Outstanding
Posted on May 6, 2024
Squeaky clean room and facilities. Very cozy. As a birdwatcher returning from the wilderness to conclude my journey in China, I love every Vienna Hotel for the fact that they provide a washing machine for guests to use at every one of its hotels.
Schaefer
Deluxe king room
Stayed in Sep 2024
Solo travellers
17 reviews
3.7/5
Posted on Sep 27, 2024
Clean, comfortable with few amenities but definitely good for a short overnight stretch between connections. Value for the money.
Response from Property: Thank you for your feedback and trust. We will continue to improve our facilities and look forward to your visit again
michael heng
Deluxe king room
Stayed in Jun 2024
Couples
6 reviews
5.0/5
Outstanding
Posted on Jun 25, 2024
Special mention to Xiao He at the reception when checking in. She is very service orientated, good personality and anticipated our requirements very well. Overall stay is excellent.
Response from Property: Xiao He said, thank you very much for your recognition, we will continue to work hard, so that every guest can experience quality service
traveller labubu
Standard Big Bed Room
Stayed in Apr 2024
Solo travellers
17 reviews
2.2/5
Posted on Apr 8, 2024
hotel condition in general is acceptable. there is nothing surrounding so just as stay one night as transit then is fine otherwise not advisable to stay
cwh5201314
Deluxe king room
Stayed in May 2024
Family
1 reviews
5.0/5
Outstanding
Posted on May 8, 2024
The hotel has upgraded the room. The 2.7-meter large bed is great. The kids can roll around as they like. It is only ten minutes away from the airport. The hotel can pick up and drop off the airport. All in all, the price is very cost-effective.
Original TextTranslated by Google
Response from Property: Dear guests, more and more people are suffering from sleep disorders. Our hotel hereby prepares soft latex deep sleep mattresses for this group of people, so that guests who have been running around for a day can rest on a soft bed. To be relaxed, all parts of our body can be supported by the mattress during sleep and relaxed. When we wake up the next day, we can feel relieved from fatigue. I wish you a pleasant journey!
Anonymous User
Deluxe king room
Stayed in May 2024
Other
2 reviews
5.0/5
Outstanding
Posted on May 6, 2024
The room is clean and tidy, and the equipment is relatively new. Good reviews from Xiao Li at the front desk
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with high-quality services. We welcome you whether you are on a business trip or traveling. Choose Vienna Hotel Nanning Airport Branch again! Sincerely looking forward to your visit again
Fengyuwuzulir
Standard Room (2 beds)
Stayed in Apr 2024
Family
20 reviews
5.0/5
Outstanding
Posted on Apr 25, 2024
The hotel environment is good. The front desk service is good. They arranged airport drop-off for us in advance, issued invoices, and picked up and dropped off the airport. It was really great! The vehicle leaves on time. It’s less than 15 minutes away. The hotel is very quiet at night~
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your support of our hotel. The hotel is close to the airport, only 15 minutes away from the airport and the highway intersection. The hotel is equipped with business meals, free car wash service, free laundry room, free dryer, free parking space, and there are more than ten restaurants of various tastes within 500 meters (beef hot pot, Sichuan cuisine, Cantonese cuisine, Guangxi cuisine, Henan cuisine, etc.) , there is a local food street 800 meters away from the hotel, and there is local barbecue, stir-fry, etc. 150 meters diagonally opposite the hotel. The transportation is convenient, and you can inform the hotel for free pick-up and drop-off. Welcome to stay at Vienna Hotel Nanning Airport again.
Guest User
Business King Room
Stayed in Apr 2024
Couples
4 reviews
0.5/5
Posted on Apr 23, 2024
The first time I gave a negative review, I didn't expect it to be given to Vienna Hotel. I have stayed in other places often and my impressions are very good! However, the Nanning Wuxu Airport Store is really terrible! As soon as I arrived, the smell of factory chemicals stuck in my mind. I asked the front desk, and they were told there was no smell. I thought the room might not smell, but when I got out of the elevator, the smell was even worse! The room also smells of chemicals! We hurriedly went out to eat. In the middle of the meal, I had a headache and felt like vomiting because of the smell. I had no choice but to take a pain reliever! When I returned to the hotel, I negotiated with the front desk manager and got a room that was smaller than the one I booked. It didn't matter. Unexpectedly, the smell was still very strong! Because there is no way to retreat, I can only endure it. Only in the end did I find out that there was a lumber factory and a sugar factory over there! You can see billowing white smoke rising upwards! The breakfast was even worse. The flies couldn't fly anymore. I don't know if it was the chemical smell or something else. I will definitely not stay here again next time! It also changed my view of Vienna! Having said that, the guy who picked up and dropped off the airport was very good and enthusiastic.
Original TextTranslated by Google
Response from Property: Master girl, the main problem you raised is that the nearby factory equipment malfunctioned at that time, which caused the odor to not be processed properly. The factory has been administratively punished.
Hutudan502
Deluxe Twin room
Stayed in Apr 2024
Business travellers
5 reviews
5.0/5
Outstanding
Posted on Apr 5, 2024
I went on a business trip with my colleagues and the four of us were very satisfied. The hotel also provides airport pick-up and drop-off services. The service provided by Xiaofeng at the front desk was also very enthusiastic and professional. He was afraid of affecting our trip and helped us issue invoices in advance. He answered all our questions and responded to our requests. A very good stay experience.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Vienna Hotel Nanning Airport Branch. Our hotel has a 24-hour pick-up and drop-off service. It takes 12 minutes from the airport to the hotel. In order not to delay the guest's schedule, we will issue an invoice before the guest checks out to avoid the guest waiting in front and wasting time. . Your needs are our direction, and we will wholeheartedly meet your needs.
Guest User
Deluxe king room
Stayed in Mar 2024
Travel with friends
2 reviews
5.0/5
Outstanding
Posted on Mar 27, 2024
It's great. It's very convenient to have airport pick-up and drop-off. It's close to the airport but not affected by the takeoff and landing of planes. The room is clean and tidy. The service is also very good, the breakfast is also very rich, it is self-service, you can get whatever you want to eat
Original TextTranslated by Google
Response from Property: When the hotel was first established, it was prepared to be the only quality hotel in the airport area. Therefore, although it is close to the airport and backed by the aircraft channel, it is not affected by the noise of the passenger aircraft channel, so that every guest can have a good rest in peace and quiet.
Guest User
Standard Room (2 beds)
Stayed in May 2024
Other
2 reviews
5.0/5
Outstanding
Posted on May 6, 2024
The room is very clean and the airport pick-up service is pretty good.
Original TextTranslated by Google
Response from Property: Dear guests, our hotel is not within the flight path of passenger or cargo aircraft, so the surrounding area is very quiet at night. We insist on disinfecting one guest after another, implement hierarchical ward rounds, and provide every guest with Satisfactory, comfortable, safe and hygienic accommodation standards. I look forward to coming again to experience other people's services. I wish you a happy journey!
Anonymous User
Deluxe Twin room
Stayed in Mar 2024
Travel with friends
8 reviews
1.0/5
Posted on Mar 24, 2024
Worst hotel I've stayed in in years. Because we had to catch a flight the next morning, we booked a hotel near the airport. When we arrived at the hotel at 7 o'clock in the evening, we were told that the room had not been made up yet and asked us to wait. It was said that the guest had just left in the afternoon and the room was not yet available. After sorting it out, it’s really a long time coming. I didn’t book a room temporarily. I booked it a few days ago. It is stipulated that you can check in after 2 pm. Then your hotel should have the rooms available after 2 pm to prepare for guests at any time. After checking in, how could I get a take-out hourly room? The front desk said this without apology at all, as if he couldn't live in it. I originally wanted to change hotels, but I was tired from the journey and didn't want to go through the trouble, so I called Ctrip. It took 20 minutes. Finally got the room key. As a result, I was given two less breakfast coupons. I asked them if they wanted to tell me that the hotel only gives one breakfast per room. I said that the order clearly stated that there were two breakfasts per room. He said that this was given by Ctrip and the hotel only gave one. , asked me to ask Ctrip for another one. I have never encountered such a weird service. I was very angry. Somehow, he changed his mind and said that he could give me 2 more breakfast coupons and asked me to get it. I said you should not give it to me. Send it over? I don't know how this hotel trains its staff. The most disgusting thing is yet to come. When I was about to brush my teeth after taking a shower, I realized that the water coming out of the faucet was very dirty. I called and asked if the water pipe was broken and asked us to let the water run for a while. Then why didn't you check in? Reminder, and the water is still yellow after being left for more than an hour. The minimum rating can only be 1 point. Otherwise, I will give this hotel a negative rating. It is really bad.
Original TextTranslated by Google
Response from Property: Sorry, the entire area was without water for two days for pipe repairs. There was no water and the room cleaning was delayed. You have not returned the car at that time. We recommend that you return the car first so that the room can be cleaned when you return. You insist on waiting in the hotel. Before the room hygiene is taken care of, you have to enter the room and call Ctrip after checking in to ask the hotel to compensate you for the check-out fee. This Ctrip customer service call and the hotel monitoring are all recorded. of.
Guest User
Deluxe king room
Stayed in Mar 2024
Couples
18 reviews
4.7/5
Amazing
Posted on Mar 24, 2024
The hotel's pick-up service was very good. When we arrived at the airport, we called for a taxi. When we walked to the designated location, the taxi arrived after waiting for about 10 minutes. The hotel is a bit far from the airport, about 15 minutes' drive. The hotel is very clean and the breakfast is very good. We booked a drop-off for the next morning when we checked in. When we were waiting for the bus 5 minutes early, the front desk said that we did not book a bus. Fortunately, the driver was at the hotel and did not go to see anyone else off, so he arranged for us to get there. .
Original TextTranslated by Google
Response from Property: If you want to drop off to the airport the next day, you need to register when you check in. Otherwise, if the time of the next day overlaps with other people's time, it may affect your need for drop-off.
Guest User
Deluxe king room
Stayed in Apr 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Apr 19, 2024
The two-meter-seven-meter large bed is really comfortable with a child.
Original TextTranslated by Google
Response from Property: Our 2.7-meter bed is made of latex mattresses, which are relatively soft and spacious. It is suitable for a family of four or five to stay at the same time and feel the warmth of a family.
Ciweibulvkenzhiyongchanshi
Double Room (With chess & cards)
Stayed in Mar 2024
Travel with friends
99 reviews
5.0/5
Outstanding
Posted on Mar 11, 2024
The hotel provides airport drop-off service in the morning. You can make a reservation one day in advance, the bedding is okay, the parking is on the roadside, and the breakfast is relatively simple. Very friendly to those who have an early morning flight, and very cost-effective
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your support of our hotel. The hotel is close to the airport, only 15 minutes away from the airport and the highway intersection. The hotel is equipped with business meals, free car wash service, free laundry room, free dryer, free parking space, and there are more than ten restaurants of various flavors within 500 meters (beef hot pot, Sichuan cuisine, Cantonese cuisine, Gui cuisine, Henan cuisine, etc.) , there is a local food street 800 meters away from the hotel, and there is local barbecue, stir-fry, etc. 150 meters diagonally opposite the hotel. The transportation is convenient, and you can inform the hotel for free pick-up and drop-off. We very much welcome you to choose Vienna Hotel Nanning Airport Branch again whether you are on a business trip or traveling! Sincerely look forward to your visit again.