Guest User
September 28, 2021
I made a reservation for a particularly important friend. I originally wanted to book a deluxe twin room, but because of Ctrip's display of "no room", I could only get a deluxe twin room. But still not satisfied. I called the front desk of the hotel with the attitude of giving it a try. Later, I was received by Xiao Yang from the reservation department via the reservation department. The voice is sweet and very polite!
After some efforts, she communicated and coordinated with other guests, and finally coordinated a deluxe twin room for me. very happy! Although it is only a deluxe twin room, it carries the beauty of my hospitality.
The happiest thing is-my friend is very satisfied and happy this stay, so I would like to give a good comment. Will come again next time!
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