Starway Hotel (Nanjing Binjiang Development Zone Xintiandi)

Starway Hotel (Nanjing Binjiang Development Zone Xintiandi) Reviews

Starway Hotel (Nanjing Binjiang Development Zone Xintiandi)

Room 201, Building 3, Xintiandi Shangmao Jiequ, No. 834 Changxing Street, Jiangning District, Nanjing, Jiangsu, ChinaView Hotel Details
Starway Hotel (Nanjing Binjiang Development Zone Xintiandi)
Starway Hotel (Nanjing Binjiang Development Zone Xintiandi)Starway Hotel (Nanjing Binjiang Development Zone Xintiandi)Starway Hotel (Nanjing Binjiang Development Zone Xintiandi)
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Starway Hotel (Nanjing Binjiang Development Zone Xintiandi) Guest Reviews

4.8/5
Excellent
380 reviews
Verified reviews
Location4.7
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(380)
Positive reviews(369)
Reviews with photos/video(63)
Delicious breakfast(42)
Classy environment(32)
Friendly front desk staff(32)
Awesome amenities(23)
Large rooms(19)
Convenient parking(16)
Perfect for business trips(11)
Tasty coffee(4)
Negative reviews(11)
Brian01
Double Room
Stayed in Jun 2023
Travel with friends
9 reviews
4.2/5
Very Good
Posted on Jul 25, 2023
One highlight of my stay was the exceptional dining experience. The hotel's restaurant featured a mouthwatering array of dishes from both local and international cuisines. The talented chefs crafted each meal with care, using fresh and flavorful ingredients. I also appreciated the attentive service of the waitstaff, who ensured that every aspect of the dining experience was perfect.
Response from Property: Dear guest, thank you very much for your stay. Our hotel is conveniently located near the Jiangning West High Speed Railway Station, and it is only a ten minute walk away. It is particularly good. The environment here is elegant and the service is enthusiastic. We look forward to your next visit. Thank you
LAMIEEE
Superior Double Room
Stayed in May 2023
Couples
7 reviews
5.0/5
Outstanding
Posted on Jun 4, 2023
Great location with serene environment. Front desk staff was so kind and welcoming, check in issue was resolved swiftly with a room upgrade and breakfast coupons as compensation. Food was so delicious and foreigner friendly 😍. The room had a massage chair too....Will definitely recommend!
Response from Property: Dear guest officer thank you very much for your recognition, we have a large room here, the traffic is very convenient, one kilometer away Jiangning West high-speed railway station, to Fuzimiao is very convenient, to Xinjiekou is also very convenient, looking forward to meet you again.
Guest User
Deluxe Queen Room
Stayed in Oct 2022
Business travellers
2 reviews
5.0/5
Outstanding
Posted on Dec 7, 2022
big room, soft mattress and massage chair in room, breakfast was good buffet style.
Response from Property: Your recognition is our biggest driving force forward
Guest User
Superior Room (2 beds)
Stayed in Jan 2024
Business travellers
67 reviews
4.0/5
Very Good
Posted on Mar 8, 2024
The hotel is good. However, there is nothing around. There are no restaurants, pubs, fruit shops, etc. You have to take a taxi to visit the restaurant.
Original TextTranslated by Google
Response from Property: Dear friend, thank you for writing a review about the hotel despite your busy schedule. We apologize for not being able to provide you with a satisfactory stay experience due to the geographical location of the hotel. We sincerely apologize to Byeolsojung and advise you as a friend so that we can do better. I think I can do well!
Guest User
Double Room
Stayed in Feb 2023
Couples
5 reviews
5.0/5
Outstanding
Posted on Mar 26, 2023
A hotel with excellent value for money! ! When we went there, we were upgraded to a deluxe king room for free. The room was very spacious and clean! ! The facilities are also very complete. There are many takeaways nearby. There is also a small robot that delivers to the door. The breakfast is also delicious. In short, the stay experience is perfect! !
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support and comments. The hotel has won the trust of new and old customers in terms of environment, service and hygiene, and has won a good reputation! Xingxiaocheng will maintain this enthusiasm and keep making progress! Welcome you Come again~
Fengyaxuan
Superior Double Room
Stayed in Aug 2023
Business travellers
16 reviews
1.0/5
Posted on Sep 7, 2023
Maybe because I booked it with Ctrip, Ctrip showed check-out at two o'clock, but the store didn't acknowledge it and urged me to check out in advance. Poor experience
Original TextTranslated by Google
Response from Property: "感謝星友選擇星程酒店並給予的評價，您反映的問題酒店已反映至相關部門並進行整改，給您帶來不愉快的入住體驗，星小程深表歉意！針對您的問題，星小程會加強前台的業務能力，不斷提升自身水平，希望能有機會繼續為您服務！
Guest User
Double Room
Stayed in Sep 2022
Couples
97 reviews
5.0/5
Outstanding
Posted on Oct 4, 2022
It was a very comfortable experience. The front desk was kind and prepared free plum juice. The bed in the room was very comfortable. The breakfast is rich, and there is freshly squeezed orange juice. It is a five-star breakfast experience. The noodles and wontons are delicious. Highly recommended.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your praise. Your satisfaction is our greatest recognition. We will continue to work hard to live up to your praise!
Guest User
Superior Room (2 beds)
Stayed in Apr 2023
Business travellers
2 reviews
4.2/5
Very Good
Posted on Jun 4, 2023
There are not enough restaurants nearby and there is noise from the railroad.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your understanding. Our house has large rooms and convenient transportation. Jiangning West High-Speed ​​Railway Station is 1 kilometer away. It is easy to get to Rich Temple and Xinjiekou. I look forward to meeting you again.
Guest User
Double Room
Stayed in Mar 2022
Business travellers
1 reviews
5.0/5
Outstanding
Posted on May 13, 2022
The breakfast is good, the service is good, the environment here is also very good, the air is fresh 🔔Service: very satisfied
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your recognition. The breakfast service at Xingxiaocheng is very good. The breakfast includes handmade wontons with thin skin and thick meat, as well as special noodles to satisfy your taste buds. The laundry room and gym will be disinfected regularly every day. , feel free to use ~ look forward to your visit again ~
Guest User
Double Room
Stayed in Mar 2022
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Apr 23, 2022
🚗 Transportation: The transportation is convenient, the parking is convenient, and the parking lot is quite large 🧹Hygiene: very comfortable, very clean, very timely cleaning 🍃Environment: clean, hygienic and comfortable 🔔Service: good attitude, answer every request, answer quickly, solve problems in place, have laundry room, have gym
Original TextTranslated by Google
6/9
Response from Property: Dear guest, thank you very much for your recognition. Looking forward to meeting you again, and looking forward to your coming again to experience Starway's bowl of shredded vegetables and pork noodles and fitness equipment~ I wish you a happy life
Guest User
Double Room
Stayed in Mar 2022
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Apr 25, 2022
Good breakfast, good service, cost-effective, good choice. Self-service laundry and gym are very good
Original TextTranslated by Google
6/9
Response from Property: Dear guest officer, thank you very much for your recognition. Xiaoxing's breakfast service is very good. The breakfast has handmade wontons, thin skin and thick meat, and special noodles to satisfy your taste buds. The laundry room and gym aunts will be disinfected regularly every day. Use it with confidence~ look forward to seeing you again~
Guest User
Superior Room (2 beds)
Stayed in Dec 2024
Family
26 reviews
5.0/5
Outstanding
Posted on Jan 18, 2025
網上推薦的這家店，居住體驗非常棒。因為送孩子上學選擇星程。這家店位於濱江新城，周邊環境愜意。店內屬於新裝修，給顧客一種賓至如歸的感覺。上午入住送咖啡，下午入住送紅棗茶。看樣子是屬於那種走心的經營。前台服務熱情周到，因為是老年人退房慢一些，前台人性化辦理延遲退房。非常感謝。房間乾淨衞生，房間屬於偏大的類型，洗澡水非常棒，床褥乾淨衞生。下次來一定還會選擇你家😎
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Response from Property: 尊敬的賓客:您好！非常感謝您對星小程如此的青睞和喜愛！前進的腳步永不停歇，為了您的信賴，我們將更加堅持不懈，星小程永遠屹立於這個城市，等候您的來臨！不見不散哦！祝:笑口常開⌓‿⌓！
Guest User
Double Room
Stayed in Dec 2024
Business travellers
2 reviews
5.0/5
Outstanding
Posted on Jan 14, 2025
兩個東北人第一次來南京，由於單位出差定了這家較近的酒店。體驗感特別棒，酒店裡麪很大很衞生，還有早餐洗衣房都很乾凈。兩個前台小姐姐特別好，很温柔，服務的特別到位！真的強烈推薦這家店，很滿意
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Response from Property: 星小程不忘初心，信奉您為家人，提供鄰里温馨服務，星小程希望能成為您出門在外出差首選，為每一個在旅途的客人送去我們真摯，友愛的幫助，星小程是您熟悉的人，温馨舒適的家，靜候您下次光臨，祝您工作順利，生活愉快！
Guest User
Double Room
Stayed in Nov 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Dec 27, 2024
很滿意，服務很好，早餐豐富
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Response from Property: 親愛的星友，非常感謝您選擇星程酒店，您對我們的肯定是我們前進路上最大的動力，星小程會一如既往的準備好舒適的房間，可口的早餐等待您的到來，星小程房間內的產品均採用星級標準的品質，為您提供舒適的睡眠，呵護您的頸椎~星小程也會不斷進步為你提供更加優質的服務，期待您的再次光臨~祝您健康快樂！
Gongchangdapiaoliang
Double Room
Stayed in Nov 2024
Couples
2 reviews
3.8/5
Good
Posted on Jan 8, 2025
我們有幸入住了這家酒店，整體而言，這是一次充滿亮點同時也遇到了一些挑戰的住宿體驗。酒店的一些細節處理和服務態度給我留下了深刻印象，但也有一些硬件設施上的不足影響了整體的舒適度。 首先，我要特別讚揚酒店的售後服務團隊。在我遇到問題並尋求幫助時，他們表現出了極高的專業性和效率。無論是對於問題的響應速度還是解決問題的決心，都讓我感受到了酒店對於客人體驗的重視，這一點非常值得肯定。 然而，在硬件設施方面，我遇到了一些不便。入住的房間內電視機無法正常工作，這在一定程度上影響了我的娛樂體驗。另外，我發現房間內的服務電話也無法撥通，這讓我在需要酒店服務時感到有些無助。雖然酒店方面後來迅速進行了處理，但這些問題在初次入住時確實給我帶來了不便。 此外，我注意到酒店的位置雖然便利，但靠近路邊，噪音問題較為突出。特別是在晚上，交通噪音對休息造成了一定影響。對於追求安靜環境的客人來説，這一點可能需要提前考慮。 儘管如此，酒店的一些其他方面還是給我留下了不錯的印象。比如，房間的清潔度保持得很好，床品和衞生設施都顯得乾淨整潔。酒店的工作人員也非常友好，總是樂於助人，這讓我在住宿期間感受到了家的温暖。 我相信，衹要酒店方面能夠重視並解決這些問題，未來的客人一定能夠享受到更加完美的住宿體驗。
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Response from Property: 尊敬的賓客，感謝您對星小程的評價。首先，非常感謝您對我們服務的認可，對於酒店的硬件設施問題，星小程深表歉意，這些意見對我們非常重要，我們將繼續努力並不斷完善我們的硬件設施。希望能有機會繼續為您提供服務，真誠期待您的下次光臨！