Qingmu Li Hotel (Nanjing Xinjiekou Confucius Temple Shop) Guest Reviews
4.7/5
Amazing
797 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(797)
Positive reviews(773)
Reviews with photos/video(172)
Classy environment(104)
Friendly front desk staff(77)
Easy to get around(74)
Average sound insulation(66)
Awesome amenities(58)
Delicious breakfast(45)
Close to metro(33)
Luggage delivery service(6)
Negative reviews(24)
G-luohuangyang
Smart Hotel Room (Double Bed)
Stayed in ก.ค. 2023
Family
4 review
2.2/5
Posted on 27 ก.ค. 2023
I would not dare to stay in a chain store of this brand in the future. The room was extremely small. I booked a room with a 1.8-meter king bed. The customer service insisted that I upgrade it, so forget it. That smell every time I go to the toilet. It’s hard to describe in one word, but also a smart toilet. The cleaning lady may think that the smart toilet does not need to be cleaned. The most important thing is that I have been staying in a hotel for more than ten years. This is the first time that the hotel called me at 11:15 to ask if I would like to continue my stay. Can't I delay check-out until 1 o'clock? I didn't dare to leave immediately at 11:30.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your stay. I am very sorry that this check-in did not meet your expectations. Let me explain to you. The room type you booked is a tea-viewing room with a bed of 1.5 meters. We will upgrade it for free to a room with a view of 1.8 meters. Book a room It is clearly marked on the website. Yesterday, because there was only one room left for you to stay, I was afraid that you would not be able to extend your stay, so I called you in advance to ask. As for your extension, we will not refuse it as long as it is within our authority. Our aunt has a full set of Cleaning tools, each room will be cleaned according to the process. During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve the problem for you.
Anonymous User
Smart Hotel Room (Double
Stayed in ธ.ค. 2023
Couples
5 review
1.0/5
Posted on 9 ธ.ค. 2023
It's very rubbish and the hygiene is very poor. It's my first time to come to Nanjing and I have a bad impression of Nanjing's hotels. It costs 430 yuan a night for such poor facilities and environment. It's extremely noisy at night. I'm not kidding. I get all the good reviews. Bar?
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant depar**ents to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Smart Hotel Room (Double
Stayed in ก.ย. 2023
Family
7 review
1.0/5
Posted on 24 ก.ย. 2023
There is no problem with the front desk, but as a hotel owner, I can only say that the character is very poor! There is no such thing as a so-called service attitude! In his eyes, there is only himself, and there is no so-called customer at all! So I will definitely not go there again!
Original TextTranslated by Google
Response from Property: Thank you for staying at Qingmuli Hotel and giving us feedback. We are very sorry that your stay did not meet your expectations. We sincerely hope to get in touch with you to learn more details so that we can make corresponding improvements. We sincerely apologize for bringing you a bad stay experience. During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve the problem for you.
Guest User
Smart Room - With View (Double Bed)
Stayed in ส.ค. 2023
Family
1 review
1.0/5
Posted on 27 ส.ค. 2023
I booked a room with a view for more than 500 yuan. I arrived at the hotel after 12 o'clock. I checked in three times after checking in at 5 o'clock in the afternoon. I also changed two rooms. The ones I was given were all special rooms. Either the door was smaller or the window was smaller. No. 1, this is the first time I have encountered such a bad hotel after staying in a hotel for more than ten years.
When I went to change rooms, I was confident that I would pick the ones with the best photos online, but in reality many rooms had no windows. Whoever lives there is unlucky.
Original TextTranslated by Google
Response from Property: Dear Guest: I am deeply sorry for the problems you encountered during your stay. I apologize for the poor soundproofing. I understand how important a peaceful and peaceful environment is, especially during your stay at a hotel. I will bring this matter to the attention of our maintenance team to see if we can make any improvements to reduce the noise level. You can also explain it to the lady at the front desk when you check in, and the hotel will try to help you arrange a room. The room at the back is to avoid disturbing your rest. We will look forward to your next visit with sincerity, sincerity, heart and love! .
Hanhanzi💖
Smart Room (Special promotion)
Stayed in ก.ค. 2023
Business travellers
6 review
5.0/5
Outstanding
Posted on 10 ก.ค. 2023
The room was clean and smart. I was upgraded to a large room for free and had late check-out. My business trip to Nanjing was instantly full of experience. I will choose to stay in this hotel next time!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your perfect review. Your support and encouragement are our greatest motivation to move forward. Mumu constantly strives to create a warm and comfortable living environment for its guests, and meets the requirements of different guests with the highest cost performance. All the hotel staff warmly look forward to your visit again!